Treatment Provider

Douglas Wu, MD
Board Certified Dermatologist
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Lots of Damage from CO2 Laser Treatment

The treatment was typical at first. Swollen face with scabs that peeled off in a week to reveal a pink smooth skin. Then the swelling went down and there was obvious volume loss on existing scars.

Over the next few months my skin developed a much bumpier texture than before. Also noticing that there was some hair loss along my beard line.

Lastly I started noticing fat volume loss in treated areas about 6 months later.

The provider, Dr Wu at CLDERM, did not acknowledge any changes out of the ordinary for the procedure. The only thing that is used to observe changes is very brightly lit photos at 5ft which show very little on how the skin has changed.

I highly regret getting a CO2 laser procedure, especially at CLDERM. When mistakes were made and things went wrong there was no acknowledgement by Dr Wu. CLDERM will simply take more brightly lit photos which show very little detail to compare.

Douglas Wu, MD
Douglas Wu, MD
19 Jul 2022

Hello, we thank you for reaching out to share your experience, as we take our feedback very seriously. Dr. Wu and our team are committed to providing patients with the kind of high-quality results that everyone can be satisfied with. Please give us a call at (858) 943-2113 at your earliest convenience so we can discuss your experience in greater detail.


Provider Review

Board Certified Dermatologist
9339 Genesee Ave., San Diego, California
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Douglas Wu, MD
Douglas Wu, MD
19 Jul 2022

Hello, we thank you for reaching out to share your experience, as we take our feedback very seriously. Dr. Wu and our team are committed to providing patients with the kind of high-quality results that everyone can be satisfied with. Please give us a call at (858) 943-2113 at your earliest convenience so we can discuss your experience in greater detail.