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POSTED UNDER CO2 Laser Reviews

Lots of Damage from CO2 Laser Treatment

ORIGINAL POST

Lots of Damage from CO2 Laser Treatment

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econ2018
$3,800
The treatment was typical at first. Swollen face with scabs that peeled off in a week to reveal a pink smooth skin. Then the swelling went down and there was obvious volume loss on existing scars.

Over the next few months my skin developed a much bumpier texture than before. Also noticing that there was some hair loss along my beard line.

Lastly I started noticing fat volume loss in treated areas about 6 months later.

The provider, Dr Wu at CLDERM, did not acknowledge any changes out of the ordinary for the procedure. The only thing that is used to observe changes is very brightly lit photos at 5ft which show very little on how the skin has changed.

I highly regret getting a CO2 laser procedure, especially at CLDERM. When mistakes were made and things went wrong there was no acknowledgement by Dr Wu. CLDERM will simply take more brightly lit photos which show very little detail to compare.

econ2018's provider

Douglas Wu, MD

Douglas Wu, MD

Board Certified Dermatologist

4.8 | 82 Reviews
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econ2018

econ2018 rating for Dr. Wu:

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Douglas Wu, MD
Response from Dr. Wu:
Hello, we thank you for reaching out to share your experience, as we take our feedback very seriously. Dr. Wu and our team are committed to providing patients with the kind of high-quality results that everyone can be satisfied with. Please give us a call at (858) 943-2113 at your earliest convenience so we can discuss your experience in greater detail.

Replies (4)

July 21, 2022
Sounds like you already discussed it with Dr Wu, but now that you've made your concerns public he wants to act sincere. Tis a shame. Hopefully you get the acknowledgment and the care that you deserve. Practitioners need to admit when something goes wrong instead of trying to save their own faces.
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September 16, 2022
I agree. You have to be able to admit your mistakes and address them if you want to become a better doctor. Dr. Wu either doesn't realize the damage the TotalFX treatment has done or is trying to cover it up. Another patient contacted me after this review. He had TotalFX done with Dr. Wu 3 months prior and had the same complications and lack of follow up to address them. If there are two of us 3 months apart then there has to be more. Dr. Wu shouldn't be performing the TotalFX procedure on anyone in my opinion. Hopefully my review will help others from making the same mistake with this Dr.
September 4, 2022
Thank you so much for sharing your review and photos. Dr. Wu did the exact same thing to me: https://www.realself.com/question/new-york-new-york-severe-orange-peel-texture-after-co2-laser I've DMed you.
September 16, 2022
CO2 laser ruined my face too. Although it was done by a nurse under supervision of a plastic surgeon, they have never acknowledged wrong doing. I’m so sorry for you. I know how you feel.
September 30, 2023
Any updates?
September 30, 2023
Nothing has changed. Still have volume loss in my face and awful skin texture.