Voluma Injections to Cheeks to Address Nasolabial Folds and Marionette Lines Unsuccessful - Charlotte, NC
During my consultation, I told the doctor that my...
Voluma Did Not Give the Result I Was Told It Would
I did not have a good experience with Voluma injections at Charlotte Skin and Laser. I had a consult for fillers to my nasolabial folds and marionette lines, but Dr. Rostan and her staff steered me towards Voluma injections to my cheek area instead of actually filling the lines themselves with another filler. She and her staff stated that Voluma was the current preferred treatment – the volume and lift that Voluma provides would soften the appearance of the nasolabial folds/marionette lines. I received a quote for 2 syringes of Voluma. When I called to schedule my appointment, I reiterated my goal of minimizing my nasolabial folds and marionette lines and was reassured that volume replacement to the cheek area using Voluma was the way to go. I had the 2 injections. Two weeks later, I saw no change and returned for a 3rd (unplanned) injection. Even after the 3rd injection, I did not see any change to the area. I called CS&L to discuss this and I was told that Dr. Rostan was satisfied with my results and had taken me as far as she could and recommended I see a plastic surgeon. I was told that the Voluma “did what it was supposed to do”. I had assumed that what the product was supposed to do was address my clearly-stated goal of improving the appearance of my nasolabial folds and marionette lines. There was no visible improvement to that area. My thoughts are that either CS&L lost sight of my goal and had their own goal that they did not share with me (that would explain their satisfaction with my results), or that the wrong treatment was chosen for my particular case. Either way, I am out $2100.00. This was a one-time gift from my husband. There won't be another treatment for me. If you, like me, are only planning to do a cosmetic treatment one time, be cautious. Do your homework, get your goals in writing at the time of your consult, get other opinions and, be sure to consult with a Bd. Certified Plastic Surgeon. I can’t even begin to express how sick it makes me feel to see $2100 of my family’s hard-earned money go up in flames. I made a huge mistake that I will regret for many years.
We Worked It Out
I would not return. I did not get the result Dr. Rostan and I discussed during my consultation. I called to state this and was told that the doctor was satisfied with my results and had taken me as far as she could. No offer was made to have me come in so the doctor could take a look at my results, to see why I was not satisfied and see if there was anything they could do for me. I was basically blown off.