I met with Dr. Frankel for a total of 15 minutes during my first consult and he was annoyed that I came back to see him for a second consult (as per his fellows Instructions). After much hesitation, I decided his bedside manner should not matter and I should book based on his skills.
Fast forward, I decided to book with him. From January to May I have sent him three emails with pictures showing what I would like to achieve and more understanding of grafts, specifically spreader grafts.
I read a bunch of reviews, which mentioned spreader grafts make the nose wider, so I reiterated my question to Dr frankel again. He obviously did not appreciate my asking so many questions and with less than 30 days notice, he cancelled the surgery.
I had moved my own clients around, booked flights that are non refundable $2500 and booked accommodations for two weeks. I've been planning since January. I was utterly shocked to receive his lame excuse that he does not feel he could meet my expectations and that I should rethink why a rhinoplasty with minimal changes is important to me. He made generic comments about what a concern my nose is to me. Anyone who is a rhino patient has a concern with their nose. I don't sit home all day and think about my nose. I run a successful business and work 60 plus hours a week. Completely and utterly shocked and pissed off that he would waste so much of time, money and efforts. Completely unprofessional.
I was able to receive my money back from the house rental, but lost $2500 for flights! Do you think that is fair?? I certainly don't.
I understand a dr may have reservations if a patient seems anxious, but to cancel with so little time is complete BS and so inconsiderate. I am guessing that he currently has a few patients that are a handful right now and does not have the patience for someone that is going to do their homework and ask too many detailed questions. My advice to you is, if you really want Dr. Frankel to do your surgery, DO NOT REPEAT your questions. I can only assume if anything were to go wrong, the door would close on you. So very disappointed and pissed about the money is all I can really say.