Can I get a refund if I paid with Care Credit and don’t like my veneers?

Question

I have temporary veneers and have had them on for 7 months. Every time the veneers come back from the lab, they are not right. I am tired of waiting a month out for my appointment and dealing with the painful shots and my sensitive teeth when removing my temps to try on veneers. The Veneers are paid for via CARECREDIT but are not cemented on yet. Would I be able to be refunded since my Veneers are not placed yet? Would care credit be able to reverse it? And is 7months too long to be in temps?

Anthony Mobasser, DDS, DMD · Answer

Sorry to hear that you are on temporary veneers for 7 months! It all starts with communication with your dentist and cosmetic dentist. Your dentist has done some amount of work, and since you have not come to terms with the final result, you can make one final attempt to communicate, and get what you want if possible! depending on what you started, and what was the pros and cons? It would have been great if you had done your homework prior to starting the case!If unfortunately you do not come to terms, it is best if you can pay your dentist fees up to this point and start with another dentist if they are willing to take you on temporaries!Best of luck

Mark Edington, DDS · Answer

7 months seem far too long to have temporaries on.  There may be more to this story so I really can’t comment specifically other than to encourage people seeking cosmetic dentistry to do their homework, ask questions, and insist on viewing real before and after images of actual patients that demonstrate the dentist’s abilities and experience.  At this point it may not save you time and money making a switch.  Give the lab and dentist one last try, take selfie photos of the veneers if you are unsatisfied and do not allow cementation.  Instead kindly request to put temporaries back on while you consider your options.  Then seek out a second opinion in person from a trusted cosmetic expert dentist.

Can I get a refund if I paid with Care Credit and don’t like my veneers?

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Can I get a refund if I paid with Care Credit and don’t like my veneers?

Answers (2)

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Recommended reading

Everything you need to know about Porcelain Veneers

Our mission is to create a world where every investment in modern beauty is Worth It.