My 3 year old crown split, and the warranty has expired. Insurance won't cover. Should I look for a new dentist?

Question

My 3 year old crown split in half. My dentist will do a new crown with zirconia and accepts no responsibility for this crown (he applied) and also gave me the provisio that my insurance probably will not pay out as it has only been 3 years. I asked his policy and he said he warrants up to one year. Is it time to seek out a new dentist? I go faithfully every six months and take very good care of my teeth!

Donald L. Wilcox, DDS · Answer

It is up to individual dentists how long they warranty their work.  The difficulty of each case varies and the amount of stress applied to restorations is significant.  Having said that many of us warranty our work beyond one or three years for patients who are regular with their follow up visits.

Lance Timmerman, DMD, MAGD - Account Suspended · Answer

While it is unfortunate that the crown broke, it is not likely that fault lies with the dentist. There are so many factors involved that "blame" is hard to apply.   Finding a new dentist is up to you, but if trust is broken then perhaps you should move on.

My 3 year old crown split, and the warranty has expired. Insurance won't cover. Should I look for a new dentist?

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