Impossible to give a constructive comment if we do not know the treatment depth, pulse duration as well as wattage or treatment level. Additionally the number of passes and the timing of pulsing is super important. Infini is a device, much like CO2 or erbium laser- these devices are very powerful, and experience is everything. The outcomes depends on the user (80%), with the correct settings, the device only counts for 20% of the outcome. I am sorry to hear about your experience, however your skin will heal up within the next few weeks. A short course of anti inflammatory abs together with Heal Lite and skin care can accelerate healing. Infini, Intensif, Intracel, Vivace, etc... are all excellent devices in the correct hands, and can deliver excellent outcomes if used correctly. I wish you well. Dr Davin S. Lim. Brisbane. Australia.