I booked a virtual consult with a doctor, within 30 minutes I ended up cancelling the consult. Now they are not wanting to return my consultation fee claiming it is is non refundable. I could understand it being non refundable if I actually HAD the consult with the doctor but decided that I did not want to use him for the procedure, I mean time was still spent consulting so I understand paying for that service. BUT in this case the consult never happened. Do I get my money back?