Hi Nicole, sorry to hear you're having trouble with your Kybella result.Without a doubt this is something you need to discuss with your Kybella injector. A thorough repeat examination with your pre-treatment photos and original consult to act as a guide will be invaluable.I am somewhat surprised to learn that your skin laxity showed up after only a few weeks. Typically within the first month the Kybella product is still working away at the fat deposit and the area is swollen and somewhat tight, rather than being lax and saggy. Results are usually not fully appreciated until 3 months after the final series of injections (perhaps you have already had 2 or 3 sessions).Also, because Kybella triggers an inflammatory response there is some early evidence to suggest that it may result in slightly tighter skin in the chin and neck area. That too will take a few months to develop so don't lose hope yet!There are some in office maneuvers that can help better determine what you are seeing - loose, excess skin or underlying structures like the platysma muscle. Assuming this doesn't resolve to your satisfaction on its own, and depending on your exam, you might be a candidate for Botox to the platysma and or non-surgical skin tightening technologies like Thermage. These tend not to be overly expensive options.Give your treatment team a call.I'm sure they want to hear back from you.Good luckDr Nodwell