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It is best to contact your surgeon for post surgery issues and care since all doctors have slightly different instructions.
I would recommend using Nioxin shampoo. It works really well and you can find it at any beauty supply store.
I would recommend a mild conditioning shampoo after hair graft surgery-Shampooing gently is okay after second day of grafting. T-gel may irritate your scalp a bit and would avoid that shampoo for about 6 weeks after your procedure. I would get advice from you hair graft doctors on which shampoo they recommend as we give all our patients hair products to use after their procedure to give the best recovery for their grafts. Good luck with your recovery.
You may start to wash your transplant area at second day of surgery with care and massage the transplant area gently so the scabs will fall off... After two weeks of hair transplantation it is acceptable to wash hairs as normal /preoperative period of surgery. All scabs should be cleaned with pressured (not gentle) massage to transplant area after 2 weeks .Dont forget that you may wash your head with normal pressure and if you need you can use a wet towel with soap for massage the scabby area, it Works very well to remove scabs .Patient may feel free to loosen any scabs on his/her head by massaging and that will not damage the grafts after 2 weeks .
T gel is ok to use at 16 days post op and it shhould reduce the flaking and itchyness that you might have
A doctor would need to examine you and give you an assessment based on clear goals and expectations. All surgeries (no matter how minor) has risks. It is for you and your doctor to discuss these risks versus the benefits.
If you are having issues after your surgery, the best person to ask is your surgeon who knows the specifics of your surgery. Shock loss is always a risk and it is difficult to assess this on the Internet or with photos. You need a before and after comparison. You need an examination.