I think it is great that you are being proactive about finding your own answers. The three most important questions I would recommend asking is:
1. The credentials, background and experience of your practitioner. Does he or she have case studies and/or pictures of patients similar to you...
Unless your laser surgeon accidentally burned the eyelashes, it is exceedingly rare to lose eyelashes after Fractional CO2 laser resurfacing with Fraxel Repair, Total Fx, or Mixto. This is something that I have never come across with several hundred cases of Fractional CO2 laser resurfacing...
Keloids can occur anywhere on the body as a result of skin inflammation or injury. In my practice, I usually opt for nonsurgical treatments first followed by surgery if necessary. Our patients benefit from multi-modality protocols that include scar modulation, application of Plato's Scar Serum...