I purchased and have been using the Fraxel technology in my office since 2006. I have also been a consultant & teacher for Fraxel. The three most important questions are: Who is performing my treatment and what is his/her background & training? What is my pre-treatment preparation, including whether I am a good candidate for this treatment? What is my after-care regimen(What will I look like after and how do I care for myself)? In listening to patients who have not had a good experience with Fraxel, most of the discontent was the not knowing what to expect in the stages of healing.
I recommend a thorough discussion about pain control, before and after skin care, and what to expect both early on and later after the Fraxel treatment. A good study shows that Botox delivered before forehead scar treatment improves the results with Fraxel.