Unfortunately, some "before" pictures, as well as "after" closeup photos of the eyes, both in resting and smiling poses, would have been more helpful. There is some suggestion (when smiling) of the "shelf" you are referring to.Your question raises several issues. First, while Restylane may be used for the area immediately below the lower lid to supply support and buttressing to the lower lid region itself (the way a foundation to a house supports the actual edifice above), it is not the best filler for use immediately within the hollow infraorbital, tear trough region itself. Some physicians dilute it for use there, while others, today, use Restylane Silk for this purpose. I prefer Belotero Balance, which I use in my Upper East Side Manhattan practice, since it molds very easily and has little tendency to give rise to the unwanted, bluish Tyndall Effect when injected superficially in the very thin and delicate skin of this anatomic region. (In my Israel satellite facility, where a far greater number of regulatory agency approved fillers and volumizers are available, I prefer Tyoseal Redensity II for this purpose). For the neccessary support to the cheek area below I typically opt for Voluma XC (NY) and Stylage XXL (Israel). Special care must be taken not to overinject the underlying cheek area so as not to create unnatural-looking ping-pong ball or "apple" cheeks when the person smiles or "shelves" under the eyes at rest. When evaluating a patient for treatment in this region, at-rest and smiling poses must be evaluated to ensure that the treatment results will subsequently appear natural in both situations.Frankly, what I find most troubling about your concern is that you did not apparently feel comfortable enough to contact the doctor who treated you to express your concerns and ask questions and felt the need to contact RealSelf doctors instead.Going forward you might consider seeking consultation with a board certified aesthetic physician and make certain to vett him/her for comfort to ask questions and receive the necessary time and information to make your aesthetic experience as easy and concern free as possible. The cheeks and particularly the undereye areas should be left to the hands of experienced injectors. They should not be entrusted to novice injectors trained to or accustomed only to treating simple smile lines with ordinary Restylane. Best of luck to you.