I have been in private practice for 26 years, and have the privilege of owning and operating my own nationally-accredited (AAAASF) office surgical facility. I do only cosmetic surgery at this point in my career, though there were many years after I first started in private practice that I did ER patients, hand surgery, reconstructive surgery, and had privileges at as many as 11 Minneapolis area hospitals. I had an unbelievably long waiting list then, but not for the reason you might think--I was simply all over the metro driving to and from surgery and patient care, all of which takes time. Lots of it.
Now that I do only cosmetic cases in my own facility, I no longer take call, do ER or reconstructive surgeries, almost never go to the hospital (virtually 100% of my cases are outpatient), and I operate 5 days a week in my own facility. No drive time. No inpatient rounds. No emergency call. NO WAITING. I never get "bumped" by an emergency C-section in MY facility, and never have an emergency trauma case that will cause me to reschedule an elective surgery. My waiting list ranges from 3-6 weeks, but there are surgeons half as busy as I am (we won't comment on skill or experience--that would be bragging) who have a waiting list 8 weeks or longer.
The reason for this is not that they are "busier" than me, it's that they do not have their own facility to operate out of, and have to share operating room time with many other surgeons and plastic surgeons (who do not have a busy enough practice to afford their own surgical facility). These surgeons may only be allowed to schedule 4 hours per week at one facility or hospital, and 6 hours at another one or two.
Other than my clinic hours (I see many patients between surgeries since I operate at the same place my patients come for their rechecks--my own facility), I operate about 40 hours (sometimes more) per week. The guys that just "seem" busy might be able to schedule half as much operating time, and they have to share at several facilities usually!
Go with whomever seems to offer what you are seeking in terms of education, experience, confidence, compassion and caring, good before and after photographs of his own patients (not always, believe it or not), and forget the so-called "waiting times." They may be only what the doctor says rather than reality. After all, no one wants to be seen in a doctor's office that has an empty waiting room and no waiting list for surgery--that's why the answer is always something that implies "WOW, busy!" (Must be good, right?).
If you're seeing an ENT (facial plastic surgeon), make sure that you're having facial surgery. If you're having breast or body surgery, you should see an American Board of Plastic Surgery-certified plastic surgeon who has training and skill in cosmetic surgery of the entire body.
Rest easy and go with your gut here. Best wishes! Dr. Tholen