My Botox Has Gone Wrong- Eyes Are Puffy With Hooded Lids. What to Do?

You got a bad treatment.  Time is generally the best solution for this.  I would be very careful if someone wanted to inject you with more BOTOX to correct this.  They may mean well but it can actually make your situation worse. It will take many months for the effects of this to fully resolve.

If your forehead was treated and is lower than usual, it has brought down the eyebrows and eyelids too. If the upper eyelids are droopy without the brow, then possibly the levator muscle can be treated with a prescription Iopidine eyedrop to cause it to contract and lift up a little. If it is not the levator that was affected, and it doesn't appear to be based on your description,  but just the droopy forehead, possibly injecting the glabella (between the eyebrows) if it wasn't treated, or by placing more units in the glabella and outer tail of the eyebrow will help lift the eyebrows, forehead, and wtih that the eyelid areas.  It may be though, that there will be still, an ongoing drooping for a few more days as the Botox becomes more effective.  Sometimes filler, injected off-label, into the outer eyebrow area can help lift the eyelids a litte. Time will make it all come back to normal, but this can take 12 weeks or more.

I agree with the panel that it sounds as if you were injected too low on the frontalis muscle.  Time will resolve this issue, but I encourage you to notify your injector.  Most injectors appreciate feedback from patients and will often do what they can to maintain a good relationship with them.