I cannot say enough amazing things about my experience. From the moment I began this journey, every member of the team made me feel informed, safe, and genuinely cared for. My patient coordinator, Fernanda, was outstanding—always quick to respond, clear with information, and incredibly supportive. She gave me a sense of reassurance that meant everything going into surgery.
Dr. Ortiz and Dr. Martinez were phenomenal—not only as surgeons but also as educators. They took the time to explain every step and made sure I felt confident and prepared. Their professionalism, warmth, and expertise truly stood out.
The post-op and overnight care was exceptional. The nursing staff was compassionate, attentive, and went above and beyond to ensure I was comfortable and well cared for through the night. I felt seen, heard, and respected at every moment.
Even the kitchen staff played a part in making this experience special. It’s rare to find a team where every person, from medical to support staff, contributes to such a positive and uplifting environment.
If you’re considering this journey, I wholeheartedly recommend this incredible team. I am beyond grateful for their care, compassion, and commitment to excellence. They made a potentially stressful process feel smooth, empowering, and even beautiful.