Response from Dr. Ashlin Alexander, MDThank you for such a thoughtful review! We're absolutely thrilled that your rhinoplasty experience exceeded all your expectations, especially after years of careful research.
Your observation about Dr. Alexander having fewer social media pictures compared to other surgeons but focusing on the actual work rather than marketing really captures his philosophy perfectly. He's always believed that quality results and patient care should speak louder than social media presence.
At 7.5 months post-op, you're seeing your results beautifully settled, and we're so glad you chose Dr. Alexander for his natural, balanced approach and patient-focused care. That kind of thoughtful selection process shows how important this decision was to you.
Thank you for recognizing what truly matters in choosing a surgeon and for trusting Dr. Alexander with your care!
Response from Dr. Ashlin Alexander, MDThank you for sharing the beginning of what sounds like a very personal and challenging journey. Chronic insomnia from breathing difficulties and the cascade of problems that followed - including the neck injury and sciatica from trying to sleep upright - really illustrates how much nasal issues can impact your entire quality of life.
We completely understand how frustrating it must have been to try various solutions that actually made things worse, especially when you were told surgery should be a last resort. Many of our patients have similar stories of struggling for years before finally finding relief through surgical intervention.
We'd love to hear more about your experience and how things turned out for you. Your story could be incredibly helpful for other patients who might be facing similar challenges.
Response from Dr. Ashlin Alexander, MDThank you for such an incredibly detailed and wonderful review! We're absolutely honored that you traveled from out of province to have Dr. Alexander perform your rhinoplasty - that kind of trust means everything to us.
Your complex case with a large dorsal hump, deviated septum, and thick ethnic skin required exactly the kind of specialized expertise Dr. Alexander is known for. A year later, with your straight bridge and eliminated hump while still looking like yourself, shows just how beautifully everything has healed and settled.
What really stands out is your appreciation for Dr. Alexander's honest, realistic approach - like explaining why a scooped bridge wouldn't be proportionate for your face. That kind of integrity and expertise in working with different ethnicities is exactly what sets him apart.
We're so glad Claire was able to coordinate everything smoothly for your out-of-province journey, and that Dr. Alexander could still meet with you despite the missed VIA train! His personal touch - like remembering your move and asking about your new home - really shows how much he cares about his patients as people.
Your experience from that first email through surgery day perfectly captures the comprehensive care we strive to provide. Thank you for your high recommendation!
Response from Dr. Ashlin Alexander, MDThank you for such a detailed and honest review! We're absolutely thrilled that you're so impressed with your results at just 5 months - and we completely understand wanting to wait until your hair grew in more before sharing your experience.
It means the world to us that Dr. Alexander, Linda, Sandy, and Claire made you feel completely respected and comfortable throughout your journey. Providing the same excellent care to all our patients, regardless of background, is something we're deeply committed to.
Your honest account of the recovery process is incredibly valuable for future patients - especially the practical tips about wireless earbuds, the neck pillow recommendation, and the reality of sleeping challenges with stitches. That kind of real-world insight helps people prepare properly for their procedure.
We're so glad that once the stitches were out at 10 days and you could sleep on your side again, everything improved dramatically. Your renewed hairline is going to continue looking better and better as more time passes.
Thank you for trusting us with such an important aspect of your transition and for sharing such a comprehensive and helpful review!
Response from Dr. Ashlin Alexander, MDWe're absolutely thrilled that your beard and eyebrow transplant experience exceeded your expectations, especially since these specialized procedures can feel so different from traditional hair transplants.
Dr. Alexander's skill in facial hair restoration - whether it's beard, eyebrow, or scalp work - is something we're incredibly proud of. It's fantastic that from consultation through post-surgery, you felt so well cared for by our entire team including Linda, Sandy, Claire, and everyone else.
Your point about feeling "heard and not rushed" really captures what we strive for with every consultation. We believe that taking the time to answer all questions and address concerns is essential, whether someone is ready to proceed or just exploring their options.
Thank you for encouraging others who might be hesitant to at least come in for a consultation - that's exactly the kind of no-pressure approach we believe in. We're so glad you felt heard throughout your entire journey!
Response from Dr. Ashlin Alexander, MDThank you for such a thoughtful review! We're absolutely thrilled that your rhinoplasty experience exceeded all your expectations, especially after years of careful research.
Your observation about Dr. Alexander having fewer social media pictures compared to other surgeons but focusing on the actual work rather than marketing really captures his philosophy perfectly. He's always believed that quality results and patient care should speak louder than social media presence.
At 7.5 months post-op, you're seeing your results beautifully settled, and we're so glad you chose Dr. Alexander for his natural, balanced approach and patient-focused care. That kind of thoughtful selection process shows how important this decision was to you.
Thank you for recognizing what truly matters in choosing a surgeon and for trusting Dr. Alexander with your care!
Response from Dr. Ashlin Alexander, MDThank you for sharing the beginning of what sounds like a very personal and challenging journey. Chronic insomnia from breathing difficulties and the cascade of problems that followed - including the neck injury and sciatica from trying to sleep upright - really illustrates how much nasal issues can impact your entire quality of life.
We completely understand how frustrating it must have been to try various solutions that actually made things worse, especially when you were told surgery should be a last resort. Many of our patients have similar stories of struggling for years before finally finding relief through surgical intervention.
We'd love to hear more about your experience and how things turned out for you. Your story could be incredibly helpful for other patients who might be facing similar challenges.
Response from Dr. Ashlin Alexander, MDThank you for such an incredibly detailed and wonderful review! We're absolutely honored that you traveled from out of province to have Dr. Alexander perform your rhinoplasty - that kind of trust means everything to us.
Your complex case with a large dorsal hump, deviated septum, and thick ethnic skin required exactly the kind of specialized expertise Dr. Alexander is known for. A year later, with your straight bridge and eliminated hump while still looking like yourself, shows just how beautifully everything has healed and settled.
What really stands out is your appreciation for Dr. Alexander's honest, realistic approach - like explaining why a scooped bridge wouldn't be proportionate for your face. That kind of integrity and expertise in working with different ethnicities is exactly what sets him apart.
We're so glad Claire was able to coordinate everything smoothly for your out-of-province journey, and that Dr. Alexander could still meet with you despite the missed VIA train! His personal touch - like remembering your move and asking about your new home - really shows how much he cares about his patients as people.
Your experience from that first email through surgery day perfectly captures the comprehensive care we strive to provide. Thank you for your high recommendation!
Response from Dr. Ashlin Alexander, MDThank you for such a detailed and honest review! We're absolutely thrilled that you're so impressed with your results at just 5 months - and we completely understand wanting to wait until your hair grew in more before sharing your experience.
It means the world to us that Dr. Alexander, Linda, Sandy, and Claire made you feel completely respected and comfortable throughout your journey. Providing the same excellent care to all our patients, regardless of background, is something we're deeply committed to.
Your honest account of the recovery process is incredibly valuable for future patients - especially the practical tips about wireless earbuds, the neck pillow recommendation, and the reality of sleeping challenges with stitches. That kind of real-world insight helps people prepare properly for their procedure.
We're so glad that once the stitches were out at 10 days and you could sleep on your side again, everything improved dramatically. Your renewed hairline is going to continue looking better and better as more time passes.
Thank you for trusting us with such an important aspect of your transition and for sharing such a comprehensive and helpful review!
Response from Dr. Ashlin Alexander, MDWe're absolutely thrilled that your beard and eyebrow transplant experience exceeded your expectations, especially since these specialized procedures can feel so different from traditional hair transplants.
Dr. Alexander's skill in facial hair restoration - whether it's beard, eyebrow, or scalp work - is something we're incredibly proud of. It's fantastic that from consultation through post-surgery, you felt so well cared for by our entire team including Linda, Sandy, Claire, and everyone else.
Your point about feeling "heard and not rushed" really captures what we strive for with every consultation. We believe that taking the time to answer all questions and address concerns is essential, whether someone is ready to proceed or just exploring their options.
Thank you for encouraging others who might be hesitant to at least come in for a consultation - that's exactly the kind of no-pressure approach we believe in. We're so glad you felt heard throughout your entire journey!
Response from Dr. Ashlin Alexander, MDThank you for such an incredibly heartfelt and detailed review! We're absolutely thrilled that your entire rhinoplasty experience at FACE exceeded your expectations from start to finish.
Your description of Dr. Alexander as not only highly skilled but also genuine, caring, and thoughtful really captures what makes him so special. The fact that your conversations felt like talking to a close friend rather than clinical interactions shows exactly the kind of comfortable, reassuring environment he creates for his patients.
We're so glad his attention to detail and deep understanding of facial aesthetics gave you such confidence, and that your results look so natural and refined - that's precisely what he strives for with every patient.
Your recognition of our entire FACE team means everything to us, from the prompt, professional communication throughout your journey to our recovery nurse's warm, attentive care. That comprehensive support is something we're truly passionate about providing.
Thank you for your wholehearted recommendation and for trusting Dr. Alexander and our FACE clinic with your care. Your experience is exactly why we love what we do!
Response from Dr. Ashlin Alexander, MDWe're absolutely thrilled that you're "over the top happy" with your hair restoration results at 6 months - and the fact that you've already had 2 haircuts shows just how well everything has grown in!
We completely understand having concerns before getting hair restoration, and it's fantastic that Dr. Alexander and our entire team were able to put you at ease and deliver exactly what they promised. When patients tell us we've given them their own hair back, it truly captures the life-changing impact this procedure can have.
Your confidence in calling us "the very best at what we do" and recognizing that we deliver on our promises means everything to our team. Thank you for trusting Dr. Alexander with your hair restoration and for sharing your amazing results!
Response from Dr. Ashlin Alexander, MDThank you for such a wonderful review! We're absolutely thrilled that Dr. Alexander, Linda, Sandy, Claire, and our entire team made you feel so well cared for throughout your hair transplant journey.
Your recognition of our clear, thorough instructions and comprehensive answers to all your questions really captures the level of communication we strive for with every patient. And we're so glad you felt like a VIP on surgery day - that's exactly the kind of exceptional service we're passionate about providing.
Thank you for your high recommendation to anyone considering a hair transplant. Your experience is precisely what we aim to deliver for every patient who trusts us with their care!
Response from Dr. Ashlin Alexander, MDWe're thrilled that your recovery was so smooth with no pain or reactions. Thank you for your strong recommendation and for trusting our entire team with your hair restoration journey!
We completely understand how nervous you must have been going into your first hair transplant, and we're so honored that Dr. Alexander, Linda, Sandy, Claire, and our entire team were able to support you through the process so smoothly.
It's fantastic that 12 months later, you're pleased with your 1500 graft results in the frontal area and even considering a second procedure - that's the ultimate testament to both the quality of your results and your confidence in our team.
Your decision-making process really resonates with us - researching multiple clinics and choosing us based on positive reviews shows how carefully you approached this important decision. Dr. Alexander's honest, patient approach during your in-person consultation, along with his expert assessment that 1500 grafts was perfect for your donor area, clearly paid off beautifully.
Response from Dr. Ashlin Alexander, MDAs someone who understands anxiety around personal procedures, we're incredibly honored that we could provide the reassurance and care you needed from that very first consultation.
Your recognition of our communication approach - answering every question thoroughly, no matter how small - means everything to us. We know that kind of detailed attention makes all the difference for anxious patients, and we're thrilled it helped calm your nerves leading up to the procedure.
What touches us most is hearing that our entire team went above and beyond on surgery day to create that calming atmosphere where you felt truly cared for. When patients tell us they felt like they were "in the best hands," it reminds us why we're so passionate about combining exceptional skill with genuine compassion.
Most importantly, we're delighted that your results exceeded your expectations and that you couldn't be happier. Thank you for your wonderful recommendation and for trusting us with something so personal!
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