Unhappy Patient, Will Never Refer Him, He Let Me Down Bigtime - San Antonio, TX

Had a terrible black out due to the b/p meds back...

had a terrible black out due to the b/p meds back in April 2012, had head and neck injuries and fractured nose,got a bump on nose and went to 1side ..when I went to Lopez' office I know he comprehended and he saw the CT scan and the severity of my nose fracture and I told him how my nose was before.....

My Federal BCBS insurance approved the surgery and in June 2012 at a creapy building that he and the other doctors have together , that is where I went in, paid my co-pay and this most terrible Anesthesiologist told me off, got after me due to not going to the cardiologist before surgery , yet it still was done, but I was left trembling after that but masked it w/laughter...

Dr Lopez asked me again what I wanted and i found it strange that he still after seeing the CT scan, and the pictures could not tell as to what to do for my entire nose, so I was laying on the gurney w/my IV and I just did the sign on my nose to straighten it out, He knew what I meant and all this was already discussed at his office....

When I got better and went back to his office for the post op visit he took the cast off and all he did was straightened from the top of my nose to 1/2 way down, never fixed all the fracture which pushed all my nose to one side, he just fixed half, forgot to fix the bottom portion, kowing by the pictures that it was crooked and cardilage out and he did not fix it and he though he did a WONderFul job and I said "You did not fix the rest of my nose" and he said no and would not answer why.....ofcourse he got paid 11,000.00 already and he saw how cardilage was sticking out of my nose on the tips.....NOW when I smile my nose goes into an L shape and looks very crooked when I smile and Now I can not smile due to how ugly it looks............

The nurse that attended to me at the operation place did not care that I was throwing up and very very very dizzy she just wanted me off the bed and gone..........He was awful, outcome was Awful and Now I have to find someone to fix the wrong that Dr Manny Lopez did on me, someone needs to right the wrong and the ladies at the office were nice but his nurse at the office was in denial about my nose.....I am so so upset because it is not easy getting off to take sick leave for a surgery working for the government and I am almost done paying back the hours that I used and then i must find someone to straighten the bottom part that got shifted in the black out.......

Dr lopez should feel bad and fix things right....and he shoiuld not allow a rude anesthesiologist to work for him...and he ought to give me back my money or 1/2 of it..he does not need it, but I do........

San Antonio Facial Plastic Surgeon

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
2 out of 5 stars Staff professionalism & courtesy
2 out of 5 stars Payment process
1 out of 5 stars Wait times
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