Juvederm Reviews
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NO! Hospitalized, Infection, Two Month on IV Antibiotics

Not Worth It
Spent: $650 in Atlanta, Ga

Comments (48)

Updated 13 Jan 2012

Posted 26 Apr 2010

Used it for my smile lines. Ended up hospitalized for 3 day with Cellulitis and a staph infection in my face. I had to have a pic line that goes into the main artery beside my heart so I can take IV antibiotics 4 times a day. It has been two months now. I get the pic line out today and will be on oral antibiotics for some time.

This was not due to the Juvederm, but from cross contamination of the needle. When you sign the release form, just realize, this CAN happen to you.



Updated on 13 Jan 2012:
Hi Cristi,

I am so sorry you are going through this. What area of your face was done. Can you tell me about what you are going through?

My infection was in March 2010. I think you read the story. Hospital, cellulitus the infection spreading toward my lymph nodes. All that bad stuff. In the photo I provided, it looks as if I also had filler in my lips. That was not the case. It was from the swelling. My tongue was so swollen I couldn't enunciate words or eat anything unless it was something I didn't have to chew. I lived on broth or rice for some time. I was on IV antibiotics, when the infectious specialist would reduce the antibiotics, the infection would flair back up. That's when he decided we needed to be more aggressive. I had a picc line and connected medication from a bag into the port 3 times a day. I was later diagnosed with MRSA. We had discussed having the filler surgically removed, but for me, it wasn't an option unless it was life threatening.

Come June, the worst was over, but the bruising that was from my chin up....black eyes and eye lids. Numbness in the area of the injection was still there. No only that, the Juvederm that was injected had shifted above the smile line and didn't go away for almost 2 years!

In October of 2011, I was having some dental work done. I had to have injections of Novocain under my lip to work on my front teeth, It took 3 days for the Novocain to wear off! My face (on the side of the previous infection). I started to feel a bit of swelling in that area as well. I went back to my wonderful IDS. He examined my face and said that even though the cellulitis was no longer showing itself, that for the rest of my life, the cells will be there. He warned me to never have any kind of injection (novocain during dental work or any other medical situation) or bump my face in that area because it could cause the cellulitus to come on full force.

Luckily, my face is pretty much healed. The skin around the injection site is not the same, its about a dime size, but I can cover it with make up.

Its been a very long and depressing process.

I am currently in talks with my attorney. My medical expenses were over $65,000, not including the 4 months of being chained to my house for infusions and illness from meds and the doctor doesn't want to pay anything.

I am SHOCKED at how many e mails I get every month from people who have had problems from Juvederm. They really to change the side effect info.

This review is the subjective opinion of a RealSelf member and not of RealSelf, Inc.

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Comments (48)

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Missmullen 27 Apr 2010
Wow, this is kinda weird as I was just reading the Juverderm pamphlet 2 hours ago getting the drive to have it done to the nasal labial folds... not sure what to say, did you turn out ok after the infection was gone? I know thats messed up but are you "now" happy with the results? Now im freaked.
TMS 29 Apr 2010
Unfortunately, it did not turn out well. The swelling and infection pushed the juvederm out of the area it was supposed to be in. The right side (that was not infected) looks okay, but not as good as the pictures show. I wouldnt do it again, even if I knew I wouldnt get an infection. Two things to keep in mind: 1) FIND A GOOD PLASTIC SURGEON! 2) Its a "filler". It is not natural to your body. Your body tries to fight things that are "foreign".
susiekay 29 Apr 2010
I'm sorry that your experience was such a horrible one. Fortunately I hear that they do go away. I've been contemplating on getting the injection but I'm not so sure anymore. When someone does this to you, shouldn't you be able to post the doctor's name or something? there are sooooooooo many doctors practing aesthetic injectibles but who can you trust??? they screw up and they never even have to pay for their mistakes.
TMS 12 May 2010
Yes, I can post the info, but I dont. After all Ive been through, I feel pretty confident that if I did sue, I would win. But even after two months of meds and finally (hopefully) killing the infections. I still have life altering side effects. My story isnt over yet..... this could go on for years.
Simba1234 29 Apr 2010
Hallo! Sorry for yours bad experience. You are right about boby fights all unnatural substance. My body fights agains restylane every day. Its been 10 m. now. Take care
TMS 12 May 2010
Are you getting any better?? Did you get the injection in your smile lines??
Missmullen 30 Apr 2010
agreed, im kinda scared now to do it, but the lines really bother me...but i dont want that to happen to me, i am already having a bad image issue with myself...on the plus side, you dont seem to have any nasal labial lines, you look great despite the redness... has it gotten any better?
lissaana 1 May 2010
Hello all, I hate to tell you all this, but you simply can not blame any practitioner for an infection if they used standard precautions and clean injection technique on your face. Injection of botox and fillers is NOT aseptic/sterile--it is CLEAN. The fact is, no doctor or nurse can predict when or if you will get an infection. With any opening of the skin, regardless of origin, your underlying health status, stress, etc., will contribute significantly to whether or not you will get infected. If the doctor sanitizes or washes his hands, puts on clean gloves, cleans your face carefully and uses a sterile needle and keeps things as clean as possible, this is all any reasonable human being can want. If he did not, then may I suggest that you should have requested he or she do these things. Patients need to be their own advocates. As an aesthetic nurse for many years, I have only had one person get infected, in her face, by an injection. She never followed up. We worked in the same hospital and I heard from mutual friends that this happened. She did not contact me or my medical director for assistance--she went to an outside clinic, which is fine. When they could not "fix" her infection, 3 weeks after I initially injected her, She finally sought my help. In the meantime, I had no idea what meds she was taking, if she used creams or lotions on her face, what she cleaned her face with, etc. etc. She is a nurse!! Yet she didn't follow up. And she knew the risks, signed a consent, and didn't blame me. She knows anything that pokes a hole in you, no matter how small, can be the beginning of an infection. Quite simply, it is a risk you ALL take whenever you contemplate any invasive procedure. FYI, injections into the face can also exacerbate herpes labialis (cold sores) to form, especially if you are stressed and lack sleep. Also please understand that while possible, risk of infection is VERY SMALL. Statistically it is not significant enough to contraindicate getting these procedures done. Hope this comment gave you all some interesting food for thought and take care.
TMS 28 Dec 2011
I wanted to give you a update seeing it's been over a year, almost 2.
The plastic surgeon how had normally administered my Botox looked at the photos of my face and told me it was cross contamination. He is highly respected in Atlanta. He did my implants 10 years ago. I trust his opinion.
I highly recommend going to a infectious desies specialist. Before going to him, I had the same issue. As soon as I stopped taking the antibiotic, it got worse again.
Keeo in mind, i went through all of this almost two years ago. I recently had some dental work done. The dentist injected novacain in the front area on my upper teeth to do the procedure....I was again feeling the area that had been infected. I went back to my doc and he told me never ever to have novicain or anything injected around that area and that I will always have cellulitis cells in that area. Any injection ot tram to the area can deactivate the cells! So as you see, this is never ending for me, but I think my case was extremely seaver.
I am working with an attorney now and hope to have this settled by the end of 2012.
Alicia1969 29 Jan 2012
Uhm--just how is she supposed to KNOW if the doctor washed their hands or sterilized the needle? This is something they do outside the patient's line of sight. And wouldn't you just roll your eyes if every time you entered a room a patent grilled you to see if you had done these things? At what point is a medical professional responsible for their own conduct? It's a two way street and many of us are trusting you to do your job. At some point due care is the responsibility of the doctor too--you can't put ALL the blame on the patient for what a doctor does or does not do.
Juler 21 Apr 2012
I am experiencing awful longterm side effects from restylane injections. I am considering a lawsuit, and wanted to know if your's was successful?
acnescars7160 9 May 2010
God bless you. I hope you get better.
TMS 11 May 2010
Lissana, I do NOT agree with you one bit. I have two nurses in my family and Im a MA so I know its not a sterial proceduare. But I also know that staph is presant on everyones skin and yes, alchol helps. You say the infection wasnt from the injecters fault, but the fact is the lady that did my face admitted that she must have cross contaminated. The injection on the right was fine. When she did the left, it really hurt, she said she hit a nerve. My eyes started to water and my nose started to run, so I blew my nose. She did not "clean" it... alcohol, soap or nothing. Once again, I understand it is NOT a steril procedure,but a good cleaning/alchol wipe helps to avoid infectionve I did stay in constant contact with her. She flat out told me it was her fault and that she has changed the way she injects now. She changes needles when she changes from one side of the face to the other. Nurse or not, you can not say that the professional injecting did NOT cause the infection. At least in my situation, you are 100% wrong. But thanks for your input. She is doing everything she can do to correct the damage to my skin. She has been wonderful. I have no desire to sue her. Things happen. Yes, I still get botox. but NO, I will not get a filler/foreign object injected into my face ever again.
nadiahoney 11 Jun 2011
If you are an MA I would like to know where you went to school -- your English is atrocious. Sorry it's true. But also I am truly sorry for what happened to you....scared to get stuff done now.
nadiahoney 11 Jun 2011
sterial is spelled "sterile." "presant" is spelled "present." At least she admitted she was wrong; also, botox is a foreign object. One more thing -- aren't the HAs (Juvederm, Restalyne, etc.) supposed to be a substance found naturally in the body? It really must have been a dirty needle/area.
TMS 15 Mar 2012
Thank you for the correction. My English isn't the best. They don't teach english in the MA program.
Let's stick to the issue..... Not get childish. I've been through enough without being critiqued and belittled
TMS 11 May 2010
Thank you michelle222 =) Got the pick line out last week. Two MONTHS of heck. Now I am dealing with post infectious arthritis. Thanks goodness its not permanent. But I do have permanat nurve damage in my upper lip. The Infectious Disease specialist who has been treating me has been wonderful.
Missmullen 12 May 2010
you story has freaked me out, but Iam at a lost I really hate the smile lines I have. So what is a person to do, its a risk I know...but damn :(
TMS 12 May 2010
Girl..... I will never do it again. It has been a living hell. I know anyone can get an infection at an injection site, the problem in my situation is the bacteria stayed in the juvederm, so it was harder to kill. A filler is just that... a filler. A foreign object in your body. So, after all Ive been through, my body is fighting the filler. At least botox is not a filler. I know how your feel Missmullens, I like to stay pretty. I cant talk you out of it, but I can say.... find the BEST plastic surgion in the area to do it. Its worth the extra money OR you can end up like me....
ventaris 11 Aug 2010
have you considered that you had an allergic reaction to juve? it is made from strep equ a bacteria found in horses...
TMS 12 May 2010
I want to reiterate that the person who did my juvederm is so wonderful. Yes, I did get cellulitis and a staph infection and was very very sick, but she is doing everything in her power to correct any visual damage that has been done. She is doing microdermabrasion on my face every month and providing me with the top of the line skin care to help. I feel lucky that she has been so wonderful and a great source of information. Unfortunately there is nothing she can do about the continuing health issues Im having. I know if she could, she would! Once again, yes this is hell. No doubt about it. But she and I are both trying to make the best out of a bad situation. Back when this all started, 2 days after the injections, I went out of town, thats when I ended up in the ER. I was sooo sick I couldnt come home. She wanted to fly down and drive me home. She was worried about ME, not being sued. So for that, I feel fortunate.
Missmullen 13 May 2010
microdermadrasion? I thought about that too funny enough, have you already had it done? What does it feel like before and after having it done, is it a really abrasive procedure? I am gonna have to think long and hard about having the juvederm done, we have 2 top notch skin/cosmetic docs here in edmonton so it will be one of the two if i do get it done, but now i a bit worried, a freind of mine had it done, she is 40 and looks amazing, im going to be 30 and i did go for a consultation and he said i dont really need it yet but i hate what i see :(
Simba1234 16 May 2010
Hallo! How are you at the moment. Do you see any improvement?
TMS 25 May 2010
I know you hate your smile line.... I hate mine too, but is it worth it?
TMS 2 Jun 2010
Hi Simba 1234 Its been 3 months now, so Im feeling better. Still not great through. I have been running a fever of 99 to 101.5 for weeks. Still on oral antibiotics. The hard part now is the post infectious arthritis. Its pretty painful. Im sure I will keep getting better every day. Thanks for thinking of me :)

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