“Help juvaderm injections ruined my eyes!”

Juvederm: NOT worth it

Cost: $525
Pain: Mild
Juvederm satisfaction: Poor1 Star Rating: Poor
I do not recommend my Juvederm provider: Sign in or join to view provider name
Why: Because he did not inform me of the dangers of this procedure!
Seeking help:

Drs keep telling me it will go away but its been 15 months! WILL it ever get better? Or will I need corrective surgery?
Review of Juvederm:

I had Juvaderm injected under my eyes to try to get rid of a sunken look. Not only did I get a black eye that lasted 5 months, now both my eyes are horribly puffy/baggy looking. WAY worse looking and adds years to my age.

After hitting a bloodvessel in one of my eyes, the doctor left the room never to return. Left the nurse to deal with it. I asked him if anything could happen that would leave my eyes messed up looking and he said "No way."

When I returned for a post treatment visit, he did offer me free facials, and botox rather than give me a refund. It was a bad experience that is still horrible.

Updated on Oct 31, 2009:

This was the black eye a day after the procedure. The bagginess came on a few days later.
This was the black eye a day after the procedure. The bagginess came on a few days later.
Here are my eyes now, 15 months post procedure

Oct 31, 2009Comments and replies (22)

10 of 11 people found this review helpful
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This review is the subjective opinion of a RealSelf member and not of RealSelf, Inc.
Mishka
46 posts
14 Oct 2009

Has it gotten any better yet? Is it the filler that looks bad or the bruises? You can get the filler out. There have been a huge amount of mistakes under eyes. I never got my money back. I have spent a fortune trying to fix it. Hope you are better now.

P.Soldoff
16 posts
14 Oct 2009

No, Its worse than ever.. The black eye went away, but Its like I dont have any lower lid and I can barely hold my eyes open cause they are puffing shut. Its been 15 months and NO better. I am afraid for anyone to try injecting anything becasue of the horribler black eye I got before!

tried but failed
335 posts
15 Oct 2009

Have you continued to have botox for the past 15 months?

P.Soldoff
16 posts
15 Oct 2009

Yes, I still get my regular botox every 6 months like usual. and my lip and nasolabial fillers, Ive gotten those for years with no ill effects.(except the last time when I had some horribly administered lidocain, BUT I wont go into that now!) I went to another PS to ask abut my eyes and he says he would NEVER do the fillers -under -eyes thing because its way too hard to do it right. He thought these under eye bags would go away too.. but they havent! I have contacted a lawyer when I started to think aboout how depressed Ive been over my apperance for the past 15 months. I seriously need sunglasses all the time.

Debbie1955
2 posts
21 Oct 2009

Hi, I saw your photo and you looked just like me! I'm sorry you are not feeling better after all this time. Me either! It's been 18 months and sometimes it feels like my face is sliding off. I have really bad pillows under my eyes and I don't think they are going away. Some days feel better than others and I truly wish I never was soooooo vain to do it in the first place.

lissaana
18 posts
27 Oct 2009

You both have had an adverse reaction to the injection. Not sure if it is the product or the anesthetic, in conjuction with poor injection techniques; but it appears that you have a hematoma--a collection of a sizable amount blood under the skin---that may need to be surgically removed by an excision procedure or you may need a course of prednisone for the inflammation, or both!! I feel that your eyes were injected too superficially and the practitioner hit many blood vessels. The eye area is very vascular. The blood pooled under your eyes, causing large hematomas, or pockets of blood, to form underneath them, making your eyes look puffy and swollen. These fluid collections are most likely still there, and your body, in an attempt to naturally remove them, is still surrounding the hematoma's with serous fluid, continuing your puffy, swollen eye problem. You sound as though you have a chronic imflammatory reaction to EXTREMELY poor injection technique. I would see a board certified Plastic Surgeon and ask what could be done. This is VERY serious, and after 15 months will NOT be going away without further medical intervention, so do not kid yourself and think "just one more week and these eyes will be back to normal..." I am an easthetics nurse, and this is very serious to me. If one of my patients EVER had this reaction to my injections, I would be extremely concerned. The juvederm is no longer in your face, so what you are left with is a chronic inflammatory process---please get attention for this immediately---I can't stress it enough. I am not suggesting you will lose your vision, but you have a severely imparied quality of life, and I want you to know that this will NEVER go away on its own. I'm so sorry this happened to you.

lissaana
18 posts
28 Oct 2009

One more thing--you should request that the physician give you all of your medical records, ask that he reimburse you for any medical expenses you have had to undergo as a result of his botched juvederm injections, and if he refuses, hand him the card to your malpractice attorney and say "I have officially tried to allow you to do the right thing by me, and you have apprently refused." (If he refuses, that is). this is malpractice--no question. My husband (an internal medicine MD) was apalled. We both do these injections, and his first words upon seeing your picture were "that's a lawsuit."

lissaana
18 posts
28 Oct 2009

You have a hematoma and you need either a surgical excision procedure or some prednisone or both for the swelling. This will not go away without medical intervention. I wrote a longer post about this, but for some reason it was not posted. Anyhow, you have a chronic inflammatory process and need medical attention for it immediately. The juvederm is no longer in your face, so this is now a chronic condition that will not get better without medical attention. Please see a certified Plastic Surgeon or Board certified cosmetic dermatologist about treatment options AND speak to an attorney about your situation.

lissaana
18 posts
28 Oct 2009

I am an aesthetics nurse, certified in injectibles and a laser safety officer in the state of AZ. I do tear troughs ALL THE TIME, and I have NEVER had this problem. The injection technique is different from any other area of the face. You had a terrible practitioner!! He gave you a massive hematoma (collection of blood and serous fluid) under your rt eye, and did NOTHING??!! I'm so sorry for you--that is apalling, and he should not be in business.

Interested1
5 posts
31 Oct 2009

You only had a year to sue him, why did you not do that? Did you report him to the AMA and your states malpractice board? There were steps, however I have never seen anything that awful, I have no idea if he hit a blood vessel and you are allergic to the juvederm which may have exacerbated the initial problem. I am so sorry but I would stand with before and after photos infront of his medical offices, I am serious - make him pay you to leave by getting you to a board certified surgeon probably the best place to start is a maxiofacial reconstructionist. I am truly sorry -

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