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What's the deal with the sharp edges?

By BAgirl on 08 Sep 2011

I would love to know why the edges are not smoother. I feel this represents the product. I have 2 canker sores on the inside of my lower lip. I feel this is a quality control issue that should be looked into by the company. Why must we whittle away at our trays with a nail file when we paid $5,000 for a finished product. It should be called an UNfinished product and come with some sand paper. Some work required. Lol. But I'm Serious WHY?? This is my 1st impression as I just started my 3rd week.

Comments (7)

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Megan P (Community Manager) 9 Sep 2011

I posted this question in the Q&A section to see what the dentists would say. Click here to read their answers.

If you have Invisalign have you found sharp tray edges to be a rare or frequent problem?

Barbara R 17 Sep 2011
I am two liners away from completion of my Invisalign treatment program and have also had difficulty with sharp edges since day one. I developed some sore spots on the inside of my mouth but they eventually went away. If I tried to smoothe the sharp areas with a file, it just created another sharp area. The manufacturer needs to focus on some quality control.
BAgirl 12 Sep 2011
Ok I get what they are exaining with the machines and all. You know a but is coming... But almost everything today is done by machine from needles to drill bits it's called a debur. I think that would just be a good way invisaline could really improve their product and make I visaline more tolerant. When it comes to a business and competition moves in ( it always happens) brand name AND quality mean a lot. I xo however appreciate all the responses! Thank you
Megan P (Community Manager) 13 Sep 2011

I agree with you, it does seem like it would be a good fix for the company to look into. I guess until then the nail file business will have an entire niche market they could sell to. ;)

Mark M 9 Feb 2012

I'm on my 3rd week and had a rough start with sharp edges that cause sores on my tongue. Talking was rough and my dentist gave no warning of the issues, neither did Invisalign or their website. Support posts like this did help greatly with the suggestion on dental wax... I have cleaned out a CVS and Walgreens of their supply. Big help and tongue has healed. But the pain is taking them out and then inserting them again with the wax in spots. The nail file does help on the edges, but as someone stated can make it worse with other edges. So easy on the filing. Invisalign could solve this with smooth edge...we can put rovers on Mars, but have these trays with sharp edges...and we insert them into our mouths...logic states it would cause irritation and grief. The dental wax...is heaven sent, not sure what I would have done without finding that solution online. Onward to the next 22 hours....

Barbara R 10 Feb 2012
For reasons unknown, I'm no longer having a problem with sharp edges on the aligners. I'm speculating that one of two things happened: Invisalign read these comments and specifically targeted my aligners order for quality control ... or my dentist ordered her staff to smoothe the edges so I would stop complaining :)
Barbara R 10 Feb 2012
Glad the wax is helping you, Mark. I'm finished with my bottom teeth, but have another six months with my upper teeth. I'm not noticing the sharp edges anymore and I'm wondering if, as the teeth shift into correction, the edges of the aligners aren't digging into my gums. My gums look smooth and healthier as my teeth straighten. Just a thought ... and perhaps a ray of hope for you that it won't always be so painful.

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