Post to Forum

What's the deal with the sharp edges?

  • BAgirl
  • Tulsa, OK
  • 2 years ago

I would love to know why the edges are not smoother. I feel this represents the product. I have 2 canker sores on the inside of my lower lip. I feel this is a quality control issue that should be looked into by the company. Why must we whittle away at our trays with a nail file when we paid $5,000 for a finished product. It should be called an UNfinished product and come with some sand paper. Some work required. Lol. But I'm Serious WHY?? This is my 1st impression as I just started my 3rd week.

Comments (112)

Sort by

So glad to hear about the filing. I just did alittle trimming. I have ambesoland oragel help with the sore spots but why does my jaw hurt? I have 4buttons the top and 6 on the bottom.
  • Reply
I too wish they did't have the rough edges. I also worry about my gums. I hope Invisalign checks out this website so they see our comments. Good luck to all of us!
  • Reply
I went crazy the first couple of months, then I asked the dental assistant to file them down. That helped a lot. About 8 trays in, they seemed to be a lot smoother, like they changed the edges. I agree with you all, this is an expensive product and should come filed down.
  • Reply
I'm hearing you. I am on tray 1 of 44 and my tongue is red raw scratched to pieces - seriously a nail file ? I'm paying $8500 for this product are they serious?
  • Reply
I say we all contact Invisalign and request/demand they improve the comfort. There's currently a patient survey on the Invisalign website or call Tel: 408-470-1000. I'm over halfway through (8 of 11 months) and have a raw or callous-feeling mouth most of the time. When my trays are in the edges scrape... when they are out my 12 "buttons" scrape (I have had 3 removed so only 9 buttons now). I was not aware of this side-effect and am frustrated--the filings don't really help. It IS working but overall not as great as it seems to be--comfort especially. The first week or two was the worst but I still have flare-ups--canker sores from acidic foods or maybe stress.
  • Reply
agree and saw the on line survey. In my experience, these types of surveys exist only to serve the company because the consumer is not allowed to voice opinions so I don't take them. Instead, I found on the website several email address and sent one to align@ethoscommunication.com hoping they would give it some attention or pass along. No response. I might call the tel #. I guess I should feel lucky that I do not have as many buttons as others because they also hurt. Another thing...my teeth are so sore after removing braces to eat that I have to wait 30-45 minutes before chewing anything. The inside of my mouth is chewed up and I have also gotten severe headaches. Last night while trying to sleep, I yanked them out and started filing yet again. It seems some sets are worse than others and I wonder why that is. Doctors don't offer any solutions or dare I say "sympathy". This is voluntary and it is what it is but I don't think 22 hours is reasonable and the sharp edges are unacceptable. I think the orthodontists should take a more active role in doing something for their patients.
  • Reply
Hi, ive recently started on invisalign (day 3) and experiencing some sore throat, beginning to regret my decision..is this going to get worse? How can i prevent it from getting worse?
  • Reply
Sore throat has not been part of my experience personally . Maybe you coincidentally have a virus of some sort .:( Hope it goes away soon !
  • Reply
Try sipping water throughout the day, or sucking on some sugarless mints. I did find that wearing the aligners dried my mouth out, but I survived two years and am very happy with my results.
  • Reply
I have been getting a very sore throat too and I am in my first week. Will ask my ortho why this is - but expect it may be to do with the extra swallowing from excess saliva or sleeping with my mouth wide open now so my tongue can hang out without scraping my aligners ;(
  • Reply
I've had my Invisalign for 1 wk now and I'm over it! I only have the top tray and braces on the bottom. The braces have been on for 6 wks. The pain and discomfort is not for the weak! I use wax every night on the braces to relive the constant rubbing against the inner gums. But there's not much relief for the top tray. It's like broken glass has invaded my mouth. My family can't listen to my self inflicted pain much longer. So I will suffer in silence. Good luck to all. These teeth better be perfect in 12 months !!!
  • Reply
I just started my first set of trays and they are NOTHING like my ortho said they would be. First I was told to put them on the wrong way and it hurt so bad on my top teeth. :-( My top teeth are much straighter than the bottom and yet the bottom barely hurts. The one problem I know I am having is my trays rubbing my tongue and lips. It hurts so bad. I am super happy to see they can file it down or I can myself. For ten months I would die with these sharp edges. Also, has anyone been told they would get more spacing in one area? They told me that my top teeth would get more spacing and if I wanted I could get veneers put on. I am seriously considering stopping the top trays early if this is the case.
  • Reply
Heck no. I got mine to reduce the spacing. They must be crazy!
  • Reply
It has something to do with my jaw line and bite I'll be getting crowns put on. Which is fine with me since veneers are out of the question. The bottom are already straightening and it's only been five days
  • Reply
Everybody just hang in there. I was fortunate that my filing of the edges technique worked for me. At 8 month now all my bottom teeth are straight up and not the process to get them all aligned front and back begins. I can't wait til August as it was about at the 3 month point that I realized I was making significant progress getting the bottom teeth straight up. While bottoms were aligning, I had a TAD on upper left teeth bring them into the mouth and a little higher up into to root system. On the other side upper I had hardware and dealt with an elastic. Got used to everything after I learned how to file down my invisalign at the "hot spots". Will have Invisalign on both uppers and lowers in the next few weeks and am jazzed to be getting into the home stretch. So, be patient and it will get better.
  • Reply
Call your orthodontist's office and tell them that you need the edges trimmed and/or smoothed. After the first time I brought the aligners back an assistant had the new sets done before giving them to me.
  • Reply
Great. Thanks for the advice. I will do that.
  • Reply
I see that you wrote this comment two years ago, but I am a new user and must echo the same comments and question. I don't understand why the sharp edges on the trays are part of these expensive braces. I have been in tears over the past two weeks with the pain in my mouth under my tongue and inside my lower lip. I can't eat or talk without extreme pain. I have just begun to file down the sharp edges and that is helping. But, is there any other way to avoid this problem. I feel like I won't make it through this if I have to "break in" new trays every two weeks. Any advice for me? chughes
  • Reply
Hello - Yes, that comment was a couple years ago when I started wearing the trays. I was in pain for many months until my mouth because basically calloused over! I took my trays to my orthodontist and he attempted to smooth the edges, but it really didn't help at all. I ended up filing them down myself with a nail file like so many others on this site have advised to do. Personally, I don't think that I should have had to do this considering how much Invisalign treatment costs. Ridiculous. Long story short, I have completed my treatment and could not have been happier to get those things out of my mouth for good. Yes, my teeth are straight. But, because I am prone to canker sores on the inside of my mouth when injured - I should have just gotten braces. The Rite Aid brand wax was the only thing that truly offered me relief. Rite Aid wax sticks to the trays (probably undesirable if you're wearing braces, but awesome for the trays) and worked really well! good luck to you!
  • Reply
Thanks so much for your note. I am glad that you finished your treatment. Can't wait until I can say that I am done. All of your advice is really helpful. Thank you. Until I found this site with your post and the others, I was going crazy thinking I was the only one going through this issue. Thanks again!
  • Reply
Just keep filing. I'm 2 years and still in them. Filing works I promise
  • Reply
I made the first post 2 years ago. I still use a cheap nail file. It works. I just conformed HA!!
  • Reply
With regular wire braces I had sores where you are talking about PLUS inside back cheeks both sides , plus slices of skin along my cheek walls from the wires . Don't regret the trays too much vs having gone metal. Glad you have your straight teeth .:) I'm using aligners now after having a metal mouth when I was younger . I'm irritated bottom front as well. But I keep telling myself it could be all over in my mouth like with metal braces .
  • Reply
Also wax with metal braces were a Godsend !
  • Reply
And a pain in the rear .;)
  • Reply