Consultation review: Don’t Waste Your Time or Money on Dr. Le

I do NOT recommend Dr. MyChi Le at Mosaic Life Care. Don’t waste your time or money. IN MY OPINION, I found Dr. Le to be lacking expertise, impersonal and uncaring and somehow obligated to Mosaic Life Care. She would not perform a simple plastic surgery procedure without a CT scan. Dr. Le’s quote on her website: “Mosaic Life Care offered me the opportunity to practice the wide scope of plastic surgery.” Paid the $65 consult fee, which was to be applied to the surgery for Dr. Le to tighten a small area of skin. When I made the appt. I asked the receptionist if Dr. Le performed two other plastic surgery procedures but the receptionist said she didn’t know, to ask Dr. Le at the consult. The consult was rushed, lasting about 4 minutes. Dr. Le told me she would not do the plastic surgery procedure of tightening a small area of skin without a CT scan, (in my opinion confusing her degree in plastic surgery with family practice medicine). I told her I couldn’t afford A CT scan, that I didn’t have insurance and that a CT scan would cost more than the plastic surgery, but Dr. Le continued to write the CT order, handed it to me and stood up to walk away. I told her I had two other procedures to ask if she performed, but she said they were not in her notes from the receptionist, so she couldn’t discuss them with me and left the room, leaving me stunned. While leaving, I told the receptionist that Dr. Le told me she would not do the plastic surgery procedure without a CT scan, that I couldnt afford a CT scan and THERFORE I would not and could not use Dr. Lee, that I was going to see another doctor, and asked for a refund of the consult fee that was supposed to go for the surgery. The receptionist said I must speak to the manager about a refund but after 7 messages for the manager to call me back and the receptionist constantly saying the manager was out of town ( during a months time) the manager never called me. Meanwhile I went to another plastic surgeon who agreed to fix the area and never mentioned a CT scan. I called Dr. Le’s office again, told the receptionist that another doctor agreed to fix the area without a CT scan, that Dr. Le had raised the bar too high for me to use her, by requiring a CT Scan and that I wanted the consult fee refunded to me. I told the receptionist that the manager never returned my calls. The receptionist called me back later that day and said she talked to BOTH the manager and Dr. Lee and they both said they would NOT refund the consult fee. IN MY OPINION this office is unreasonable, that Dr. Le does not have enough expertise as a plastic surgeon to do a procedure without a CT scan, and that perhaps Dr. Le has some sort of arrangement on CT scan orders.