Why aren't Hegg BBL Sisters more supportive? Where are they???

Oh no - Sherrie the receptionist is so unprofessional - totally lazy. So I get a call from Dr. Hegg's office that my pre-op needs to be rescheduled. I don't want to go through my health insurance as I am keeping everything on the DL. However, if something happens then no problem I'll use my health insurance. But if I don't have to I won't. So, with that being said, I have to get an EKG on my own. It happens that just 100 ft away from Dr. Hegg's office they do EKGs. So, I asked Sherrie if she knew if they were open on the morning of my pre-op? She states "I don't know...I think they're open" to which I reply well can you please find out for me please? She responds "well I guess I'm sure their open". To which I reply "I think it would be awsome if you had their (EKG place) number handy for patients also I am driving from pretty far and I don't want to go on a day that they are not open." she responds "well I think their open...well I'm sure their open". At this point I was just annoyed and rescheduled my appointement. I'm going to have to let Dr. Hegg know how unhelpful she is. To be honest this is the first time she has been lazy, unprofessional, and not helpful at all. I've not wanted to write anything negative always wanting to give her the benefit of the doubt. It's just since the beginning I've not cared for her unprofessional behavior. Anyhow another time she got on my nerves was when I asked if she could mail me my quote - I misplaced it and wanted to know the breakdown. She said "I only have one copy" to which I said well don't you have a copier? You can charge me and please mail it to me. She replies "I don't know why I have to mail it I can just tell you over the phone." I said well I'd like to have it in writing, it seems like this is asking to much from you?" she resonds "fine I'll mail it."

I swear if it were not for the awsome consult I got with Dr. Hegg I would reconsider changing doctors simply because his staff well specifically Sherrie is so unprofessional :(
This sucks because I really like Dr. Hegg.

So, still waiting and I've been trying to get other Hegg BBL sisters to give me pointers/advice and its like hearing crickets :( The Salama and Jimmerson BBL sisters seem so much more giving and supportive. Shout out to you guys!!!! You guys are awsome!!!
I've tried contacting those who have gone to Dr. Hegg and hear nothing back. I wonder why they fall off the face of the earth once they get their BBLs. I wish we were more supportive. There just doesn't seem to be that comraderie. I hope it's not because they are not happy- I hope its because they're doing so fantastic with their new booties that they forget their former selves :) Anyhow, just wanted to vent because I feel quite a lone in this process and it would've been so nice to hear from others who have been there specifically from those who have gone to Dr. Hegg.

OMG the wait is torturous - I soooooo wish I had booked my surgery earlier :( I want to get on with my life and feel a new booty will just kick start it :) I'm not booked till mid November.....man I regret that now - my original date was first week of October. I want it done so bad - like now!!! I am working out and have dropped down to 120lbs - I'm lucky I lose weight pretty fast - just gunna try and maintain it don't want to drop too much -now I'll just have to eat more - want enough fat to transfer to my booty. Anyhow, I'm so sad and frustrated that I didn't keep my earlier date - Sorry if I sound down I just wish it was my time....now.