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I felt very welcomed at first!! But BEWARE!!! The...

I felt very welcomed at first!! But BEWARE!!! The staff is friendly & so is Dr. Ayala..but my complaint is about after the procedure is all said and done & paid for. I had a breast lift & augmentation done. I had 2 surgeries with him, the first one I was left with part of my nipples in the incision below my breast “The "Lolly Pop Incision" as he explained turned out with major bad scarring and dog ears and had a lot of infections, which I was blamed for( how did I give myself an infection if they bandaged me after surgery and I had an infection on my first day follow up when they changed my bandages??) . Then Both of my implants became incapsulated so for another fee ( you still have to pay even if you have complications) and 6 months later I went back under the knife where he exchanged my implants and fixed the scars. The scars are better but Now but my breast are 2 different sizes again ( they were different in the beginning and that’s why I had surgery) my left one is starting to sag ( I had a lift on both in the first surgery with him) & my nipples are now different in shape and size and I’m in pain every day, my arm is always asleep and my right breast is in constant pain. After the second surgery he saw me at my one week post op and that was it. After all the complications from my first surgery he didn’t care to see me more often and make sure I was ok. Not one call to check on me. And when I did go in Seemed like he hid every time he saw me. I’ve been in a lot of pain on my breast since and I was just told to go back at the 3 months, that’s normal and it usually takes 6 months for things to get better. I still have stitched poking out on both of my breast ( more like fish lines the way they feel and look). This is not normal. I asked for my records to give to my insurance so that I could seek help in getting fixed, because I lost all trust in him, and was told unless I paid another fee( were up north of 20+k now) I couldn’t have them. So here’s more money, that on top had to be cash... fishy..... I’m VERY disappointing as I paid a lot of $$$ for this procedure & I waited 29 years to have the money to get it done and I trusted Dr. Ayala's plastic surgery, I believed in him..BIG MISTAKE!
So in all, please please do your own research before you waist thousands of dollars on a job that goes bad!! Make sure you talk to other patients and don’t let the stars in the reviews fool you! Make sure the doctor is willing to spend time with you and answer all your questions and not just run by you while eating his lunch making you feel like you’re a pain. Ask lots and lots of questions like "what if the results aren't what I expected, then what"....because in this case you’ll get nothing!

Provider Review

Board Certified Plastic Surgeon
4499 Medical Dr, San Antonio, Texas
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times