The Consultant Naomi was pretty much a sales person she quickly talked us into booking immediately and saving almost $4000 if we did so within the next week. So we did.
We signed ALOT ALOT OF PAPERS!
She gave me my doctors info and sent me off with a lot of reading material which I pretty much had already done prior to meeting her.
My pre Op visit was on a wed just a couple of days after my initial consult appointment. I was scheduled for the following Saturday 8/29/15. I finally met my Doctor Micheal A. Giuffrida. He was pleasant at first but I quickly got the sense that he was in a rush. All the questions i had for him disappeared due to him pretty much standing a foot or two away from my face and basically waiting for me to finish talking. It was pretty awkward. He wasn't very genuine or made me feel comfortable at all. At first I thought to myself "man I know he's haut doing his job and he's doing me a favor but seriously a little bit of "Hi how are you, you're going to look great after this" none of that. No excitement at all. Although he did say I needed to add an extra area my lower back , he said it would define my "butt" more . The meeting with him couldn't have been more than 10 minutes long. And off I went again to talk to the consultant about adding the 6th area. Seems like a lot but my mom thought if I'm doing this I better do it all so it looks great . I arrive to Naomi's office and she's busy talking to someone I told her I would come back with my mom since financially she was taking care of most of under her line of credit. She said " everything is okay bc she had enough credit left over to cover the 6th area which would be an additional $1,400" I then asked her if my mom or I needed to sign anything . And her being in a rush as she seemed said no everything is good to go I'll just add it to your balance. And adjust the payment plan. So I left since I have class to catch within he next 30mins.
Night before Surgery:
As you could imagine with all the research and knowledge I was still VERY nervous the night before. Around 5:45pm THE DAY BEFORE THE PROCEDURE . Naomi calls me telling me in a very angry and upsetting voice that my mother did not sign all the paper work for the credit company and that she needed to fax it over within the next 15 minutes bc they were closing 6pm!" As I am driving I'm receiving this call. Annoyed and frustrated that she JUST caught this mistake in her behalf not my mothers since she looked over everything twice in our presence , I just couldn't believe that the night before my surgery she is now finalizing everything. When we left our initially consult she said everything was finalize. We figured out the issue and she then asked me if we were going to put the remaining balance for my 6th area on a card or debit card the next morning. I reminded her that she had told me just 2 days ago that it would be covered by remaining balance of my mothers credit line. She then rudely said " No your moms credit line does not have enough so you need to pay out of pocket " AGAIN THIS IS ALL AT 6pm the night before surgery. My surgery was scheduled at 730AM! How the hell am I going to take out $1,400 the night before my surgery. AGAIN another last minute mistake and issue. At this point I was ready to CANCEL but their policy said something about less than 24hrs you pretty much have pay 100% even if you don't get the procedure. So I show up to my surgery appointment NOT getting my 6th area done bc no way to afford it or pull money out before 7am.
DAY OF SURGERY:
I arrive with my boyfriend. The nurse asks if my mom is present to sign MORE papers from the credit company that were missed . My mom was at work. Again another mistake and issue we weren't aware of. So I call my mom to leave work and sign or else they wouldn't do the surgery. The nurse was so completely rude too. Considering this is their fault and mistake they all should have been a lot nicer when fixing their mistakes. It's like I was being punished for even considering spending $8,500 on a procedure in their clinic. An hour later I'm getting pre-Meded. I'm a talker so I get that but throughout the entire process I felt like I had to pull teeth from my doctor along with the nurse. No conversation started at all. Not even what music would you like on. I have to pretty much say hi my name is jenn and I like running . I was disappointed by my experience. A lot of people were skeptical about me doing this and I wanted to prove them wrong so bad and tell them I love my doctor and refer them to this place but the experience alone is enough to take my money else where.
My results are coming in . So far love them. CANT complain on that. My mom and aunt want to et work done along with a coworker but truthfully even though Dr. giuffridas Work was great so far I will NOT RECOMMEND THIS PLACE TO ANYONE I LOVE AND KNOW. It's a scary nervous experience and it didn't need to be all that scary. I don't need someone to hold my hand but it would have been nice if my doctor along with the entire staff was pleasant and friendly.