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POSTED UNDER Juvederm Reviews

Nerve Damage Caused by Juverderm Voluma Dermal Filler. Richmond, GB

UPDATED FROM chanel11
11 months post

Diagnosed with permanent nerve damage

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chanel11
$700
Well, that's it for me, nearly 12 months since the injury and I found out my quality of life is forever ruined. I saw a facial pain expert and he diagnosed me with permanent nerve damage a few days ago and he informed me that absolutely nothing can be done to reverse the damage. Surgical and non-surgical procedures are too risky and carry a high risk of making my pain even more unbearable. This means that every time I even blink, it will cause me pain on the left side of my face, every minute of every day, for the rest of my life. The strong medication I am on helps with the severe pain but not all the time and it does not get rid of the constant pain. I explained to the doctor that I wanted to start a family after my wedding next year and he just shook his head and said it would be very challenging as I can't get pregnant on the pain medication and I may not be able to cope off it. This injury could rob me of becoming a mother. I feel like someone has died and my heart is truly broken. I have no more tears left to cry :(

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Doctor is a fully accredited aesthetics doctor and is a fully qualified ENT surgeon with years of experience.

Replies (5)

May 22, 2016
i am so sorry !!!!! This is so terrible and i really hope that it will get better eventually. did Did you write juvederm ?? I think it is super important that more people now about this...i thought about you and your situation a lot and i really hope that it will gett better one day...
May 22, 2016
I check real self often to hear about your updates. Very sorry about the news. I will never touch my face or undergo an unnessary surgey because of what I've experienced and because of your story. I will continue to keep you in my prayers for emotional and physical healing.
May 22, 2016
I am so sorry to hear this awful news. Just devastating. Maybe get a second opinion from a neurosurgeon to see if there could possibly be a solution. Please don't give up yet. My heart is broken for you, too.
May 23, 2016
This is terrible, I'm so sorry you're going through this. I read Real Self for advice and tips and quite honestly your story is enough to make me never go through with a procedure on my face, it's clearly far too risky. You're absolutely right about the policy of silence in the cosmetics industry. If it wasn't for forums like this giving patients a voice we'd never hear the truth. I really hope there is a solution to your pain & perhaps another neurologist can offer a decent treatment. Again, I'm very sorry you're suffering so much and for so long, this is truly awful for you.
May 25, 2016
My dear:) I read your story with absolute heartbreak... but THERE HAS TO BE A SOLUTION!!!!! We all the media platforms that we have, you must post your story as it surely has happened to others. I pray for you my dear. Everything will be ok:) Please take care Mary xo
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May 25, 2016
Hi.... I've only just seen your posts and I just have to reach out to you and say how very sorry I am for you. You make no mention of who it was who treated you with the filler in the first place. I think it's very very important to warm others about practitioners. And, what I have discovered is that you can have someone who is very qualified and has all the certificates, qualifications, website testimonials (although I rarely take notice of those as they can be made up), and still there are major problems occurring. This is a huge money making industry and whilst I see nothing wrong in having these treatments, It annoys me hugely when there is a defensive attitude by the practitioner. It adds insult to injury to be on the receiving end of that attitude when you are so distressed. They're pretty quick to take your money and get you to sign the consent form but it's not professional or helpful when you then feel totally lost and have to resort to medication. I even find this site unhelpful on the whole with regard to the doctors comments because they tend to be fairly formulaic and very careful with their words. They are of no help whatsoever. I'd love to hear a doctor or nurse practitioner admit that they have made a mistake. Instead, to blame the patient is highly unprofessional and tells you a lot about them as individuals. I feel very sorry for you and wanted to send you a hug. I know what it feels like as I've been on the receiving end of bad filler before and even by being polite but assertive, I know I've been written off as a problem patient. It's a dreadful manner to adopt. I hate it when people are treated badly like this. I had a treatment a few years ago which as left me with damage too but they big pharma companies will always defend themselves and if they offer any help, it will be from one of their Brand ambassadors who are not going to give you the right and honest diagnosis. I'm wondering if the person who injected you was the person I experienced. I'm wishing that I'd never started having filler as my natural face was never that full looking anyway. I only started having it post menopause but it does stretch the skin (even though they tell you it doesn't) and if I'd known then, what I know now, i'd have just invested in good regular facials. I'd be inclined to get them (whoever they were) to pay for any treatment you require to help with the nerve damage. Apparently there is an electrical (non-invasive) stimulatory treatment that can help. I don't know that much about it and you might already have explored this yourself. I think it's used for people who have suffered Bell's palsy. I would most definitely expose the person who injected you. Sending all my best wishes to you. x
UPDATED FROM chanel11
9 months post

10 months post procedure

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chanel11
In terrible pain, all day everyday, for the past few weeks now, I have been in bed all day this Good Friday. (So much for a happy Easter!) My cheek and eyelid have been swollen for the past few weeks (you can see from my pic I can't open my eye fully) and my cheek is red and hot. I went to see my pain management specialist and the first thing he said when he saw me was "holy s**t look at your face!!" ... which was comforting! Lol! People in work are asking me what has happened to my face, it's so hard as no one knows what has happened to me. Only my boss knows I have nerve damage, however she does not know how I got it! I am too ashamed to tell anyone the truth. :(
I emailed my doctor asking for an apology for all the pain and suffering I am enduring from this treatment and for telling me my pain was pychological but she has chosen to ignore me. It's disgraceful and upsetting.

I can barely touch the left side of my face without causing intense pain. I can't even wear my sunglasses as they trigger pain! I still can't go to the gym or exercise, which makes me so depressed, I used to go 3 times a week! I can't lie on my left side. Takes me ages to wash my face, not to mention applying makeup takes me forever as I have to be so careful. The medication I am on makes me so tired and jumpy but I have no option but to keep trying Pregabalin.

The one thing I am proud of is that I haven't taken sick time off work, if it's bad I can work from home and when in work I just leave my desk and just cry in the toilets with pain, it's all I can do but I am trying to stay strong and not lose my job because of this! (My company is going through redundancies so too afraid to take sick time). I feel under so much pressure and stress, it's been 10 months now and I feel like this nightmare is no where near the end! I constantly ask the question "Why me?" but doesn't everyone when things don't go as planned!! I am still trying to remain positive that I will recover and I will get my old face back! I continue to see my therapist who helps me manage the pain and I continue to write here as it helps me and if it stops one person from getting this (evil) procedure done then I feel I would have achieved something! Hope is all I have now that someday I will be pan free x

Replies (5)

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March 26, 2016
Thank you for sharing your story. I feel certain it will help others. I wish you healing and peace after so much trauma, both emotional and physical.
March 26, 2016
I didn't listen to my gut and let one doc talk me into this procedure even though I had read your review carefully. It isn't nightmarish, but I will never repeat it. the doc only used 1 ml under moth but frommy point of view did it unevenly, and my right eye is smaller, and the area underneath is puffier. I consulted it with him, and he claims my right cheek is bigger and that I have a natural assymetry, which I don;t at least not this big. I have a picture I took before the precudere and he won;t talk me into believing crap. In general, it isn't worth it. I looked much better before. Im sending thoughts your way hopeful your pain will go away for good.
March 26, 2016
You have been so strong throughout your ordeal. I hope you get relief soon. How awful that your doctor didn't acknowledge your correspondence. It's such a shame that you still have swelling and so much pain. Take care sweet lady.
March 31, 2016
That's crAzy how nobody seem to be able to help u. Is a disgrace. I wish u would be living in New York I would have met with u get to know u and take u to Dominican Republic . I'm from there. And I tell u they have one of the best doctors out there. I feel so bad for u. They should of at least had the pain and discomfort under control. I'm sorry u going thro all that
April 2, 2016
Thank you for sharing your story. I can't even begin to imagine having to go through what you are dealing with. Hang in there, and continue to see as many specialists who might be able to heal you as you possibly can. You will eventually find the right one who can make you feel better!
UPDATED FROM chanel11
9 months post

9 mths post procedure

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chanel11
I spoke too soon! ???? I have been in constant agonising pain since Feb 28th. I can't sleep with the pain, I can't eat & I can't think! I spend most my day crying in the toilets at work in pain, nothing I take works, nothing! I feel like my eye is going to explode with the pain, my cheek is all red, swollen and hot from the autonomic changes caused by this nerve damage. The Pregablin isn't working at all. I am going to see my Pain Mgt Specialist tomorrow, I hope and pray he has a solution. Please don't anyone get this procedure done, you could end up in agony like me.

Replies (5)

March 9, 2016
I'm sorry you're having such pain. I know this may sound far-fetched but what about a holiday? I had an unusual neurological problem with my eyes and went to several specialists and nothing helped. It was preventing me from functioning. They really didn't know what was causing it or how to treat it. A holiday came and I forced myself to go and have fun. The first night of having fun and breaking my routine seemed to reset the neurological system. Our bodies can get into a rut with a routine. It could be worth a shot to see if it helps.
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March 16, 2016
Thanks Bluesky, my partner forced me to go to Turkey in September (it was prebooked before the procedure) and it didn't make a difference unfortunately. I'm so glad you recovered and it gives me hope that I will too someday!! X
March 9, 2016
So sorry to hear this. I'm still having some sharp shooting pains and uncomfortable moments. So knowing you haven't improved is sad news. I'm sure you've done tons of research on this but I came across this website http://lasermedcenters.com/treatment-of-trigeminal-neuralgia/. It seems like they go beyond medications. This Dr. is despicable and should be held liable. I also take anxiety meds to take the edge off so that helps with sleep etc. Stay strong. There also a Dr.with a blog named Dr. Naomi who addresses botched procedures. She might be worth reaching out to.
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March 16, 2016
Hi Clove 4, sorry to hear you are still in pain. That is interesting about the laser, I will definitely look into it! I did read some of Dr. Naomi's post before, maybe dropping her a line wouldn't hurt!! Thanks for the advice x
March 10, 2016
Get a good lawyer and Sue the pants off Dr Aggie!!!!
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March 16, 2016
I will try!
March 12, 2016
I have read your post with growing dismay and am heartfelt sorry for the pain and dispair that you are suffering. There are many people reading this who will be hoping and praying that you will find some lasting pain relief. Nerve pain is unbearable and can make you feel like giving up but keep searching. You will find a solution and your prayers will be answered. Keep strong and I send u healing love.
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March 16, 2016
Thanks for your lovely encouraging message. You are right nerve pain is unbearable, especially when it is constant. I must live in hope that one day I will be pain free. Thanks so so much for the well wishes x
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July 1, 2016
Dear Chanel, first of all, I want to thank you and the other women (summer girl, clover4, etc.) who posted their horrible experience with fillers. I have been obsessing about loss on my cheeks and wanted to get Juvederm soon, tear troughs too. I've had fillers before in nasal lines and went well but all your stories tell me how dangerous and risky it can be and sooner or later, I might get" Unlucky" and be the next victim. Pain like you describe is not something I could live with, you are all very strong and admirable for being able to just cope with it every single day, every minute - physically and emotionally, it sounds like purgatory! But one day it goes away, pain ends, relief and go back to enjoying your life, it can't last forever, I pray so. I cried, couldn't sleep thinking about your pain and misery, you and the others. How can I repay you all for the warning, I will not take the risk anymore and will always be grateful to you for your generosity. I feel helpless in helping you but will pray for your quick and sudden relief from your pain. I'm not done reading all your posts (only thru Mar. 8, 2016) so I hope things are better as I write this. Thank you.