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Good Experience
I would like to express my appreciation for Dr. Bora Ok, an exceptional physician with extensive experience. One month after my surgery, I am pleased with the results, my nose looks smaller.
I must highlight the outstanding support I received from my coordinator, Gozde. For anyone seeking exceptional care and fluent English communication, I highly recommend reaching out to her. Gozde goes above and beyond to ensure that all aspects of your care are attended to both before and after surgery. She is an impressive individual who communicates effectively and possesses an in-depth understanding that some of Dr. Bora's clinicians do not have. After the surgery, the nurse came over to show me how to clean my nose, and she gave me the wrong guidance on which medication to use outside the nose. Gozde noticed it during one of her daily check-ins. Her attention to detail and informative approach were invaluable, as she contacted me regularly, providing helpful guidance. She used to give me suggestions of where to go because I felt fine after the second day of surgery. During the earthquake, she even took the initiative to call and check on my well-being, which I truly appreciated.
Dr. Bora's practical approach to surgery and excellent bedside manner further enhanced my experience.
I want to mention a minor concern regarding the payment process. When I provided an additional $50 for the surgery, the other coordinator mentioned that she would deduct it from my medication charges due to a lack of change. I was still billed 600 Turkish Lira, so I paid more than I was supposed to. I wish I had mentioned it when I saw Dr. Bora for the cast removal. While this issue was not ideal, I remain grateful for the overall care I received.
I must highlight the outstanding support I received from my coordinator, Gozde. For anyone seeking exceptional care and fluent English communication, I highly recommend reaching out to her. Gozde goes above and beyond to ensure that all aspects of your care are attended to both before and after surgery. She is an impressive individual who communicates effectively and possesses an in-depth understanding that some of Dr. Bora's clinicians do not have. After the surgery, the nurse came over to show me how to clean my nose, and she gave me the wrong guidance on which medication to use outside the nose. Gozde noticed it during one of her daily check-ins. Her attention to detail and informative approach were invaluable, as she contacted me regularly, providing helpful guidance. She used to give me suggestions of where to go because I felt fine after the second day of surgery. During the earthquake, she even took the initiative to call and check on my well-being, which I truly appreciated.
Dr. Bora's practical approach to surgery and excellent bedside manner further enhanced my experience.
I want to mention a minor concern regarding the payment process. When I provided an additional $50 for the surgery, the other coordinator mentioned that she would deduct it from my medication charges due to a lack of change. I was still billed 600 Turkish Lira, so I paid more than I was supposed to. I wish I had mentioned it when I saw Dr. Bora for the cast removal. While this issue was not ideal, I remain grateful for the overall care I received.
Provider Review