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A little background, I had gastric sleeve about a...
Three kids!
Pre-op
Provider Review
During my consultation I had a great chat with dr. Pyle. He was very informative and took his time to answer all of my questions. My husband was also with me and dr. Pyle was also patient with his redundant questions. Lol the only down side to the practice is that there's a disconnect with the patient coordinator, Jessica. I've had to send several emails to follow up with her on things she's dropped the ball on. She's unfortunately had a poor excuse for everything. The office has an imaging system that you can basically try on different breast sizes with. She said she'd send the pictures same day, well after two emails and a follow up call, I finally received my images. It's been a slow process with her. I'm not sure if she's new, just learning her position or just down right forgetful. She's made this experience hard. The only thing that keeps me hanging on is that dr. Pyle really made me feel comfortable. An update after surgery- everything has gone very well. Dr. Pyle has been amazing in every interaction I've had with him. Anytime I've had to come into the office he's always made me feel extremely comfortable. I called Dr. Pyle on his cellphone after surgery (day three) and he picked up on the first ring (I was a bit shocked.) He has a great sense of humor, but still very professional. Welcoming is an understatement. Molly, the nurse that handles all the aftercare questions (an everything in between) is simply amazing. Worth her weight in gold and then some! She's very responsive to emails. Even on the weekend. Even though I've felt like a pest, she's never made me feel like that. She has such a warm personality. To see her and dr. Pyle interact is a treat. They all seem to really love what they do. The front desk staff have also been very nice on every visit. I gave the 4 stars on the phone/email and staff responsiveness solely for Jessica's lack of responsiveness. That in no way was a result of my interaction with anyone else. You really can't go wrong with this office. You'll be hooked after your consultation. Thank you dr. Pyle and Molly! Y'all have really been exceptional.