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52 Years Lower Facelift and Neck Lift and Lower and Upper Eye Surgery - Paris, France

UPDATED FROM Amanda1707
7 months post

French Surgeons

A
Amanda1707
$28,255
Well after a month of searching for a lawyer to deal with my issue in Paris I have come to a dead end. It appears you have to have a French Lawyer if you have work done in France to get anywhere. So for any of you out there that are contemplating any surgery and you are not a French citizen do not do it. My surgeon Dr Olivier De Frahan is completely ignoring me now and it is only 6.5 months post surgery, not only did he not do what he said he would do and charge me for it , he is now not interested in following through. So please be aware when approaching this surgeon. It could be that you wake up out of the anaesthetic and find you are out of pocket and only half the surgery has been done, then it is good bye and good riddance!!

Amanda1707's provider

Dr Olivier De Frahan

Amanda1707 ratings

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

The initial meeting was brief but positive and going by the fact that he was listed in the top 10 in the world on google was my decision decider although I am now not sure how much weight this carries. He was quite short with his responses but I don't know if this was the language barrier. Nothing really explained about the actual procedure or what to do afterwards it was a day to day thing. I saw him everyday post operation but I think it was because I wasn't healing too well I had to have a few more stitches. No before or after pictures in fact there was no sign of a computer in his offices where he performs the aftercare. I had to see him every day in a back street office, where he had his cigarettes on the table and no sterilised equipment in his cupboards. After the 9th day of seeing him in his office, he actually started sewing behind my ears which reduced me to tears, he said I was missing some stitches and not fixing very well, he said my skin was thin. At that moment I said I had had enough because he gave me no anesthetic when he was stitching, his reply was he had had enough too! I could not wait to come home and would never recommend him to anyone. His bedside manner was beyond terrible, and although the hospital staff and the hospital itself was excellent the rest was like something 40 years ago. He had no staff and I had to wait for him to arrive so he could open his office , which had no computers and one medical chair. I was given half a bottle of iodine and a pair of tweezers out of his cupboard to come home with . My bandages stayed on for 10 days and I have spent an absolute fortune fixing myself! I would not recommend this doctor !!

Replies (5)

D
November 28, 2016
Really sorry to hear of your disappointment. I don't pay much attention to reviews coming from media or people I don't know or haven't met. Talk is cheap. The man should be ashamed to charge such outrageous fees. I'm quite disgusted but hardly surprised. Greed at its best with the help of media promoting him as one of the top 10? Where is his or the media's evidence to support such a claim?
A
November 29, 2016
I know I have tried to ask for just 3000 euros back for the work he did not do but he is having none of it, I am still very much scarred and suffer with terrible earache. The worst is I look no different , everyone says this so such a waste of a life savings!! I have tried to take him to court but got nowhere. He should so not be advertised on google as in the top 10 a what he did was not even up to date surgery , another surgeon told me it was very much old school. Not a lot I can do now but hope I can make sure no one makes my mistake as he really was so uncaring, so late and such a rip off!!
N
December 16, 2020
Sorry about happened to u but i surprised about result coz many i know they went to this dr. And the result was perfect really and they r not french citizens
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C
November 29, 2016
Can I ask you why did you go to France ? And I am very sorry this has happened to you its just wrong
A
November 29, 2016
HI i went to France because he was supposed to be the top 10 in the world and I wanted the best but got one of the worst.I know now it was a huge mistake !!!!!!!!!!
H
October 16, 2017
Who are the other 9?
L
August 27, 2021
I saw that article where he was listed as number 1. Never trust these online magazine articles as you never know what their motivation is. Even Tatler who publishes 'the best' cosmetic surgeons yearly has published people who have severely botched others! I recommend always looking at the bad reviews first and judging someone on how they are, their experience and their results (ie photographs)
D
October 9, 2017
OMG i was about to have surgery with him !!!
thanks alot for your reviwes , after attending 2 meeting with him i am going to cancel the rest.
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C
October 16, 2017
thank you for sharing
L
November 16, 2017
So sorry to hear your disappointment. He had a lot of press with a singer, who wrote a glowing report of her journey and success.

I had a lift also, it lasted 2 years only.so I was disappointed as I haughty I’d get 7 years.
now that I understand more about surgery m, it was most likely skin lift.
I think he’s temperamental but, I honestly was cared for he can yo my hotel god 3 nights in a row to see me and other patients. I’m durvhd will do something for you, but mybe you have healing problem within your body?
L
November 16, 2017
Ps please excuse my typos. My phone is writing its own code.
I’m not a robot
A
November 16, 2017
L
August 27, 2021
Toyah Wilcox!
UPDATED FROM Amanda1707
6 months post

I have decided to contact a lawyer to see if I can...

A
Amanda1707

I have decided to contact a lawyer to see if I can retrieve some of my money back as it was all my savings around 20000 pounds . I am so disappointed and 6 months down the line I have taken photos and my jowls are still very obvious , my neck is in fact bigger and the wrinkles are unchanged , all I have to show for it is large protruding scars behind my ears with short hair in the same place. It was such a stressful time and such a painful process to look in the mirror now and see the same image is just something I cannot accept. My neck is still numb so I keep telling myself that my neck will go down and it is swollen but I think I am kidding myself. If anyone knows of any good lawyers that would be worth contacting I would be grateful bearing in mind this surgeon is in Paris. Thanks in Advance.

Replies (3)

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C
September 15, 2016
I am very sorry keep us posted as to what happens and I hope you find a lawyer to help you
A
September 15, 2016
yes will do , hopefully someone can point me int the right direction :)
T
September 15, 2016
I recommend you to contact the Law Society and ask them to recommend a suitable solicitor who is specialising in such matters. The law society is the best authority for English solicitors so they are the best authority to give you any legal recommendation. I am a lawyers
, so that is my professional recommendation. Good luck. Tanya
A
September 16, 2016
Ok thanks Tanya , I will do that !!
A
October 19, 2016
Hi Tanya I have been looking for a lawyer for so long now and hitting a brick wall. All the lawyers in France seem to only want to deal with a company , I tried the law society in the UK and they said I had to contact France, in your professional opinion do you know where else I can try, the surgeon is just ignoring me now. thanks in advance.
T
October 19, 2016
Hi, I do not know why you think that French want to deal only with a company. I do not know French law but I am sure there are English lawyers who are qualified in both countries : https://www.searchlock.com/search?q=French+and+Englsih+qualified+lawyer

I do not know French law but if you call to any French - English qualified then they should help you. First of all ask for a free 30 minutes consultation. with a French -English lawyer. It is an usual offer for a law firm. Try them and write to me if they do not want to help, then you can contact me. Tanya
P
September 16, 2016
Good for you Amanda. Don't give up on this - once you find a French-speaking lawyer and get started it should become easier, but may take a while. France must have a similar body to the GMC in the UK who can maybe tell you if de Frahan is correct about not be "allowed" to give you a refund for a procedure he didn't perform. Best of luck.
A
September 16, 2016
many thanks !!!!!
UPDATED FROM Amanda1707
5 months post

52 Year Old and Had a Lower Face Lift and Lower and Upper Eye Surgery

A
Amanda1707

It has now been 5 months since my surgery which I had with Dr Olivier de Frahan in Paris on my birthday in March. I wanted to write this review because when I was looking for information on this surgeon there was very little, however I chose to take the plunge with him and have to say 5 months down the line , my hair is growing back , not many signs of the surgery scars although obvious if you actually look around the ears. On the down side I cannot see a lot of difference to my face, all that money and pain which there was a lot of seemed to be a waste of time. I paid 20000 pounds in all with the flights and hotel stay and the surgery which was 18000 euros and extra for the hospital. I had to stay in Paris which is very expensive for 10 nights and my husband actually ended up taking my stitches out after we had returned home on the surgeons instruction. The surgeon did not do the cut beneath my chin as he said he was going to and did not even wish me happy birthday when he came to the hospital the next day 2 hours late.

Not one of my friends or family have noticed any change to my face which is a real shame, my husband says well at least it did not go terribly wrong but he could have done more so it showed. I have asked Olivier De Frahan for a refund as he did not do the cut under my chin which he suggested and charged for but he said you cannot give refunds in France , something to do with insurance, he has offered for me to go back and him do it, but why would I do that , I never want to see that man again!!! The only thing I can be grateful for is that he did not make me look terrible which I know some people have experienced which is awful but the money saved up and the pain is enough to put me off forever. I have waited 5 months to say this as I thought I would give it time but I have no tightness or anything telling me there is going to be change so I guess I need to be happy with what I have now !!

Replies (5)

P
August 29, 2016
Hi Amanda - sorry to hear that your experience and outcome with this surgeon was unsatisfactory. His bedside manner and aftercare sound appalling - especially the backstreet office and cigarettes on the desk! He sounds completely unethical (well criminal really) refusing to give you a refund for a procedure you paid for but he decided not to perform. I also thought he was supposed to be a top surgeon, but maybe he's "past it" now, and should retire? Well done for writing your review and helping others to avoid him. As you say, at least you weren't actually botched, but it's not easy building up the courage and funds to undergo facial surgery only to come out looking no better (and with added scars). Sorry again that you went through all that pain and were treated with such arrogance. Hope you can move on from the awful experience x
A
August 29, 2016
S
August 30, 2016
I had the same story with my chin , unfortunately ! I had it done 7 month ago , now improvement with my double cin , neck is better , but overall it was not worth doing at all , all trouble and pain I been throug !
S
August 30, 2016
But it was not your doctor , it doesn't depend upon doctor , it is our skin , none structure , my doctor was number one in Russia , but I was not happy !
N
December 16, 2020
Yes really i saw that! Its not about the dr. Its about many things maybe skin ....etc. Coz i saw many people went to dr. De frahan and the result was perfect and i saw one of my friends went to very good dr. In usa but the result was bad but he is a good dr
T
September 4, 2016
I think you should contact a french lawyer and ask advice if you can return some money as your surgeon did not perform what you agreed - the cut under the chin and the neck lift. I attended 2 consultations with Dr Olivier de Frahan in London but turned him down and had an operation with Dr Jesper Sorensen and very happy with the result. Very sorry that you had but do not be upset - he did not do anything worse, just as some legal advice and plan another operation. I amd sure you can return some money if you find a good lawyer. Find on the net an English speaking French lawyer! go ahead! good luck.
A
September 6, 2016
Yes you are right I will give it a try , thanks !
M
October 4, 2016
Hi tswaffer - when was your procedure with jesper s? Glad it went well - i am planning to consult with him. Does he show before - afters at consult? X
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C
September 6, 2016
Sorry that's very disappointing but you are right at least you are not botched thank goodness
A
September 7, 2016
I know I have been living in hope for the last 5.5 months that things would change and someone would notice but never mind. Just annoying as spent so much money on it and was so excited to have it but yes at least I am still me ! x
M
October 4, 2016
I've read so much of this lately (barry jones gang) the 'old school surgeons' are a law unto themselves it seems. It makes me sick to think what they got away with before the days of review sites. Thank you for posting your review x im sorry it wasn't a good result, hopefully you can get a revision but definitely after some of what i have read on here i am glad you were not botched and are unharmed - seriously, wild west out there x
A
October 4, 2016
so true thats what I keep saying. I saw someone this week and he said it was old school, I think google needs a bit of updating as well .. I have asked again for some money back on what he did not do but he is not replying now so I will give it a little longer and then go down the lawyer route I guess ...
M
October 4, 2016
Definitely go down the lawyer route, you have nothing to lose. It's insulting the way he has tried to fob you off. I would be livid. Google definitely needs updating - although I don't blame you going to France, I travel to the states for work and there are about 700 facelift specialist surgeons in new york. Here who do we have to choose from? About 3 people outside of the 'old boys' network who are pitiful when they feel like it it seems. X
M
October 4, 2016
Ps that is also of course unacceptable that he is not replying to you - he has to provide you with a duty of care for a certain amount of time and follow ups. He also cannot agree to one thing and do another that is essentially fraud. There are laws which protect you when having surgery in the EU I think - google travelling for surgery EU. I saw something about it recently. I would go to town on him if he did this to me. I'm angry on your behalf. Honestly what is wrong with half of them!!!!!!