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POSTED UNDER Restylane REVIEWS

Biofilm Infection After Restylane Injections to Tear Troughs

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I've had great results with Restylane to the...

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SadieBee
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I've had great results with Restylane to the glabella, naso-labial folds, and around the mouth, however, I've had a disastrous result with injections to my tear troughs.

Originally I wanted a lower bleph, but my ps talked me into Restylane instead. Big mistake!

I had one set of injections that didn't seem to make much difference. 8 months later, doc suggested injecting again. At the same time he did the 2nd set of injections to the tear troughs, he also administered Botox (Dysport) to my crow's feet (which I regret because I love my laugh lines).

Two months after the 2nd set of injections, my eyes began to swell. The swelling lasts a few days, and since then, recurs about every other week. When the swelling goes down, my undereye are is left swollen, lumpy, bumpy and bruised.

Researching on Real Self, I've discovered others who've experienced the exact same thing. My doctor thinks my body is having an immune reaction to the Restylane and wants to dissolve with hyaluronidase. But there are so many horror stories here of hyaluronidase making matters worse that I haven't done it yet.

After having a neck lift last year, my lower face looks youthful and attractive, but Retsylane has now battered my eyes, making them look old, bumpy and crepe-y, and leaving me depressed and self-conscious.

Restylane has not been FDA approved for use under the eyes, and I hope it never is. Please think long and hard before using Restylane to treat bags under the eyes.

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Replies (35)

March 4, 2013
I too was hesitant to use vitrase but it worked very well for me. I waited four years and wish I did it sooner to my under eyes. I was also like you in the fact that it would swell up during certain times due to being dehydrated, etc. Good luck with whatever you decide:-)
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March 4, 2013
Thank you! I wonder if it's only those with bad results who tend to post. Did the Vitrase end your episodes of swelling? Did the swelling last for 4 years??
March 4, 2013
Yes the vitrase dissolved ALL of the juviderm with just one treatment. I really did my research and found an excellent Dr to to the vitrase since I did not research the Dr. who did the juvederm. I will ultimately end up having a lower bleph since I still have eye bags and this was the reason why I had the tear trough juvederm injected in the first place. The results however were not favorable and never from day one was happy with the juvederm.
March 4, 2013
And yes the swelling lasted for FOUR years! It is totally gone now. Just take your time and find the right Dr. if you decide to get the vitrase:-)
March 4, 2013
That is a really LONG time....gosh. Me too still has restylane in my skin 3 and a half years, and it has sept under my eyes from the higher cheeks. Never never again ;(
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March 4, 2013
Have you considered having it removed with hyaluronidase, Simba1234?
September 16, 2013
Thank you for pointing out that dehydration can make swelling worse will try drinking lots of water
March 4, 2013
I have tried it twice but the residue of it is hard to trigger, it took away some of it and now I hope time will take care of the rest.
March 4, 2013
I have tried it twice, it took away some of it but not all, it seems my body holds on it real hard and the residue is hard to trigger . But I would try the vitrase if I were you. Good luck ;)
March 7, 2013
I am from Europe (Romania) and I have Restylane injected almost 1 year ago - naso-labial folds, around the mouth and cheeks (may 2012) and after a few months (September) my face start to swell for a few days and starting then the swell recurs about every other week. I didn’t know what to think and I put this reaction on the Red light therapy at first – I make red light therapy almost every day. Because I am interested to make something about my neck and jowls, I was start to read about others experinces on Real self. I was surprise to find other people that experience the same problem with swelling and I am very grateful to everybody sharing their story. I have injected Restyalne for about 4 years and never till last year have any bad reaction. In December 2012 I was at another doctor and I made PRP injection in face and hyaluronic acid in mouth corners. I told him about the swelling but he didn’t know to give me an answer about the cause. Now I see the wrinkles from upper lip start visible again but I’m afraid to do again hyaluronic filler because of the swelling reaction. I would appreciate any advice for a good facial surgeon in NY or California because I intend to go in USA to make a neck lift but I’d like without the scars in front of the ears. PS: I feel sorry about any bad spelling or language error ...
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March 9, 2013
My doctor now thinks I have a biofilm infection which forms small nodules. The treatment is six weeks of two different antibiotics. Apparently the bacteria is highly antibiotic-resistant. There seems to be growing awareness in the medical community of the possibility of biofilm infection from the use of fillers such as Restylane and Juvederm: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2890130/ "The role of biofilms in filler-induced adverse reactions has received increasing attention. Many adverse reactions have been reported after the administration of fillers, such as nodules, abscesses, sinuses, delayed reactions, etc. Such reactions, though uncommon, may occur, particularly with long acting fillers. They develop within weeks after the administration of the filler, and present as erythematous, mildly tender nodules. They often persist for months and cause great anxiety to the patient. They are usually culture negative and hence they were previously thought to be due to an allergic or a foreign body reaction to the filler substance. However, supporting data for such an allergic hypothesis have been lacking. These reactions are always small, localized and have no associated antibody formation. Further, many of them resolve with the use of antibiotics. These reactions, particularly those occuring after administration of hydrophillic fillers are now thought to be the consequence of biofilms.[4] Further proof of their infective aetiology has been provided by a recent article which showed that fluorescence in situ hybridization could demonstrate bacteria in seven out of eight biopsies, which were culture negative. Such techniques therefore could be of greater benefit in establishing the infectious cause of such nodules."
UPDATED FROM SadieBee
7 months post

So, here's the rest of my story since I last...

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SadieBee
So, here's the rest of my story since I last posted.

For months, my doctor seemed puzzled about what was going on with me. He thought at first that I was having an immune response to the Restylane. I kept reporting to him the repeated episodes of swelling, nodules and tenderness under my eyes.

Finally, he emailed me to tell me that he had just been to a lecture on complications with injectable fillers, and told me that he suspected I had a biofilm infection. He sent me a link to an article, and indeed the description and photos seemed to match the symptoms -- nodules, lumpiness and recurrent swelling -- that I was experiencing.

Until recently it was believed that biofilms couldn't form on temporary fillers (they're usually associated with implants such as pacemakers, and the like). Many doctors on this site have dismissed the idea of biofilms from temporary fillers.

But there have been more and more reports of biofilm infections occurring after injections of Restylane and Juvederm. Usually the first swelling episode starts several weeks to a month after injection.

The usual treatment is six weeks of two powerful antibiotics. My doc immediately put me on Zithromax and Levaquin, which I took for about eight weeks. The swelling got better within 3 days of starting the antibiotics, which made me so hopeful! For the next month I had no swelling, but I the uneven lumpiness never went away.

Unfortunately, I had some swelling again after a month on the antibiotics, even though I was still taking them. Apparently, these biofilms are extremely antibiotic-resistant which is why such a long course is needed. They hide amid the filler and it's hard for the antibiotic to reach them. I was so depressed when the swelling returned (though it never got as bad as it was pre-antibiotics).

The other treatment that's recommended to eradicate the biofilm is to dissolve the filler with hyaluronidase (Vitrase). I was extremely wary to do this after reading so many horror stories here on RealSelf about hyaluronidase making things worse. For a long time, I decided I would try to ride this thing out until the Restylane dissolved naturally, even though my eyes looked like hell and I had no choice but to hide behind eyeglasses every day.

But the more I learned about biofilm infections, I realized that it was advisable, if not necessary, to dissolve the stuff so that the biofilm no longer has a place to hang out. Further, the Restylane can last for years in the tear trough area.

So just this past weekend, I traveled back to NY to have my doctor, a board-certified plastic surgeon, attempt to dissolve the Restylane with Vitrase.

I was nervous and scared that this would only make a bad situation worse. After the injections, my left eye bruised badly and was quite swollen, though my right eye looked better (back to normal, in fact). I was, however, terribly worried about my swollen and bruised left eye, which required more injections.

Well, now it is day four after the Vitrase injections, and while I still have bruising (hidden under many layers of concealer) the swelling is disappearing and I am starting to look like my old self again for the first time in nearly six months. I am ecstatic!

My old bags are back (you really only see them when I smile), but I realize now they are not so bad, and they are FAR preferable to the awful asymmetrical lumps and bulges I have endured for the last six months as a result of the infection.

My doctor told me that after the Vitrase I was probably going to ask myself why I didn't do this months earlier, and he is right. I'm still on the antibiotics for another week (he switched me from Levaquin to Clindamycin when the swelling started to return). I am hoping and praying that the swelling and nodules will be gone for good.

I am uncertain as to why so many people have reported such ill effects from Vitrase, but in reading the reviews, I did notice that more than half (66%) reported positive results. I think that people who've had complications are more apt to post a negative review than someone who has had a satisfactory outcome.

I am reserving final judgment, but I am hopeful that when all is said and done, I will be able to add another positive report.

When it comes to hyaluronidase, I've learned through my experience that:

1. It is essential to go to a board certified plastic surgeon or dermatologist who's had experience dissolving fillers.

2. That they use Vitrase (no mercury preservative) rather than Wydase (which has been discontinued).

3. That the Vitrase be dated, fresh, and kept refrigerated.

4. That in the case of a biofilm infection, it is advisable to attempt to remove all the filler at once, rather than a little bit at a time in several sessions.

Hope that this information proves helpful to anyone experiencing similar symptoms after filler injections.

Replies (7)

May 14, 2013
So glad you are better- for me the Vitrase experience was bad because I kept having to go back for more injections, which was more traumatic than having it all dissolved at once.
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May 14, 2013
I'm sorry you've had to go through that, Anika. I can see how having multiple sessions of Vitrase would be absolutely traumatic. I would not want to go through the 3 days of swelling and the severe bruising I experienced again. I'm hoping we got all the Restylane out in one shot, and that I won't have to go back. I think that some doctors try to remove only a little at a time because they try to preserve some of the fullness. From what I've read, that rarely works well. If one suspects a biofilm, it's important to try to get all the stuff out at once.
July 10, 2013
I'm so glad you've sound resolution. Thank you for the update!
August 20, 2015
Are your nodules gone? If so who is the dr that helped you ? Ive been dealing with this a year now and nothing works....monocycline helps but doesnt work..I've had the stuff to remove the filler injected three times, but nobody can help the hard painful nodules on my forehead. Maybe your dr can help me?
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August 20, 2015
My nodules are gone, thank goodness! I had the Vitrase injected, but it finally took a surgeon to remove the last of it. Dr. Kami Parsa in Los Angeles has some expertise in area of biofilm infections which is why I chose him to perform my surgery. Dr. Parsa is available for consultations via Skype if a trip to CA would be a hardship for you. Best of luck!
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November 23, 2016
The Anti-hyaluronidase people are delusional. they've had the filler under their eyes for years and forgot that they have hollow gray eyes without the filler there. they simply forgot what they look like. hyaluronidase is a natural occuring enzyme in your body. its everywhere. these people who blame the hyaluronidase are delusional and can easily buy a skin cream with hyaluronic acid to improve skin texture
January 4, 2021
Thank you for your post, i think this has been going on with me for the past month and have been back and forth with A&E and doctors, steriod, antibiotics for the swelling to come back. Amazingly i had tear trough filler 7 years ago!! Thank you for taking the time to write you experience, it has been really helpful!
UPDATED FROM SadieBee
11 months post

Four Months Since Hyaluronidase. Results Disappointing.

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SadieBee
While I was initially hopeful after the Vitrase injections, my eyes, unfortunately, look terrible. The repeated swelling episodes have stopped since I had the Restylane dissolved (thank goodness), but my undereye area looks worse than before I had the Restylane injections. I seem to have a small permanent nodule that still becomes intermittently tender. In addition, I am left with uneven bags and asymmetrical puffiness and lumpiness.

In a month-and-a-half it will have been a year since the Restylane injections. I can't tell if there's any Restylane left, or if all the stretching and swelling from the injections and the biofilm infection are what have left my undereye area such a mess.

I have been wearing glasses for the past year to hide my eyes and have lost much confidence about my appearance. So sad after the 8 confident months I spent enjoying the results of my neck lift.

I originally wanted surgery and am so sorry that I got talked into Restylane instead. I am worried about having surgery now, in case there's any Restylane left, and worried about surgery reawakening the nasty sleeping biofilm infection.

Like so many people here who have reported bad results, I am left feeling like it was karma for my vanity.

Replies (34)

September 3, 2013
I'm so sorry the Vitrase wasn't as helpful as you had hoped it would be. I feel your frustration and sadness every day, now being six months post Restylane, myself. I opted to try and wait it out a bit longer, although, the past four months have given me precious little (if any?) improvement. Looking at your present picture, I can see the same bag formation type in myself. And if you recall, I didn't have any noticeable "bags" prior to the injections I received from Dr. Yang. Dynamic smile lines were my issue. Now I have MORE lines and bags of filler and whatnot! As our "bags" are similar in position, asymmetrical, etc., do you think you just might still have filler hanging around, in need of more Vitrase? Options are frustratingly limited. And, offer no promise of success. I've read about (1) Flooding under eyes with Vitrase and then properly having filler in tiny amounts injected (perhaps daunting due to your biofilm issues); (2) Having either a more viscous HA, such as Perlane, expertly injected to soften and level the bag pouches; (3) Using a milder HA with a shorter duration, like Prevelle, to soften the look; or (4) Experimenting with massage techniques designed to encourage lymphatic drainage. Personally, I believe the fat area where bags naturally develop, as well as our sinuses, have been injured. As I'm sure you well know, under eye skin is notoriously thin and prone to a myriad of mishaps, unless the procedure is carried out perfectly, thoughtfully, and with quite small amounts of filler. Even then there is no absolute guarantee. Don't feel it's karma due to vanity! I lighten my hair, I've had Botox and other fillers, etc. Please don't blame yourself for problems stemming from misadvice, less than expert procedures, and just generally -- this "youth oriented society" we live in. Your eyes are still quite beautiful. Hang in there and stay hopeful of an acceptable future solution!
September 10, 2013
Great positive respond, Thank-you!
September 16, 2013
Hi all I'm sure none of us use these things for vanity but more for self esteem. Who in their right mind would subject themselves to repeated injections but only to feel more attractive and confident. After one successful under eye infill i was so happy that when it wore off I would do it again. At 52 my under eyes are baggy and wrinkled. My husband has relocated overseas for 2 year contract and with kids schooling we could not go ... So I had the filler injected two weeks before heading over for a fun and romantic weekend with my husband only to show up looking puffy swollen and anything but attractive ! I am grateful for the advice offered by many and will be off to the doctor as soon as I get home. Hopefully I will have a positive comment to post in weeks to come. I never thought I would wish for the old looking me ! Ps the tip on rehydration i will try today hope that helps thank you to all for the valuable information in your posts x
September 16, 2013
May I add that I too am feeling depressed and very self conscious if I could wear sunglasses inside I would. i have nodules bumpiness and swelling under my eyes which under certain lights make the bags appear much bigger than ever before ... I'm really scared to have the reverse injections but what choice do I have ?
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September 16, 2013
I am so sorry, LOZ. I, too, having been wishing for the past year that I could wear sunglasses inside. And I, too, wish for my old bags back.
September 17, 2013
Thank you Sallify. I'v tried to explain to several doctors what was happing to me after my injections. You nailed it for me. I just had more injections in the tear trough area to compensate for the lumps left behind from my last injections. At least I know there is something wrong and I'm not completely crazy when I explain the random lumps that appear on my face. You get a [RS bleep] argument from the doctors when you say you believe you may be allegoric to any of the fills. I would love to be a case study for these doctors and get them to acknowledge if not admit that some people are allegoric to Jevederm, or Restylane.
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September 17, 2013
In my case it was not an allergy, Sosad, but rather a biofilm infection,
September 25, 2013
That is interesting because I had juvederm to one cheek which left lumps which also appeared on my other cheek. When I returned the next day to see my raised lump (like a snake under my skin), the doctor said 'what is going on with your other cheek, I didn't touch that side'. So when I went a few years later and the lumpiness occurred on the cheek, this doctor didn't even attribute it might be an allergic reaction. So what happens then, how does one get rid of the lumpiness that occurs as a result of the allergic reaction? I don't believe any filler is still in my cheek but the lumpiness is still there.
September 23, 2013
I'm sorry to hear that you are going through this Sallify, i have just goined Real Self hoping for some answers also. I had restylane injected only to the outer eyes and Juvederm to upper cheeks 3 mths ago. I went to a very experienced dr who had been doing fillers for 15yrs. I explained that i had lost 15 neck lymph nodes due to cancer 2 yrs ago, but he didn't think it would be a problem as i was only having a small amount of restylane outer eyes and half a syringe of juvederm in each cheek. (nothing in tear trough) I was badly bruised for 2 weeks and went back because i had huge fluid bags under both eyes and patches of resty. He thought that my lymph system was overloaded and dissolved with a larger than normal injection of hyaluronidase. It's now been 8 weeks and i still have fluid bags under eyes, but there is no resty patches. I have had 6 lymph drainage massages and it has improved a bit, but not fully resolved. ,My dr. said there is nothing more he can do and i have to wait it out till my body deals with it. It is so frustrating as i didn't have bags before and i think the large amount of hyaluronidase has dissolved some of my own hyaurlonic acid and becuase i had so much bruising after resty and juvederm, then black eyes and cheeks after dissolving, my eyes just have not recovered. I hope one of the doctors on real self can give me some answers.
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September 26, 2013
I am so sorry to hear of your experience, Ozzie. I have not yet reported my experience yet to the manufacturer of Restylane, but I need to. And everyone who has posted their traumatic experiences on this site needs to, too. Based on the number of reports I have read here about disastrous results with injections under the eyes makes me think that fillers are too risky a treatment for eye hollows and eye bags and should never be approved for this purpose.