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WOW!
After researching surgeons for two years I had finally chosen Dr. G to perform my plastic surgery. I flew all the way from Japan to Boco Rotan due to the following reasons:
1. Dr. G’s previous client’s before and afters showed extremely low tummy tuck scars with straight, thin lines. Their scars are beautiful and I wanted to have the same results. I had researched before and afters for years. It wasn’t until I ran into two photos of Dr. G’s client’s that made me realize you can have a beautiful tummy tuck scar!
2. Dr. G requires a list of blood work, an EKG and requires his patients to be within a specific BMI. This gave me confidence that he cared about my safety and wasn’t chasing the dollar. This also gave me peace of mind the night before surgery that I was healthy enough to have the procedure.
3. Dr. G does weekly social media LIVE videos. These videos helped me feel like I was an expert coming into the surgery. I felt knowledgeable and ready. This also made me feel like I knew Dr. G’s patient protocol, pain protocol and could tell he had a great bedside manor. It also showed he has a heart of a teacher which shows compassion.
My experience at the surgery center was excellent. When I first walked into the surgery center I was welcomed by Annie. Her personality was so bubbly, welcoming and calming. On the days I didn’t feel my best, she made me smile and feel better.
I then met my coordinator (Kathryn) for my pre-op appointment. She was extremely informative and helped me and my husband feel confident with our meds and aftercare instructions. She’s amazing.
On surgery day I met with Rosa. She met me at the door to get ready for surgery. She was so sweet, kind and supportive. She helped me feel
confident when I was most shaken and nervous.
After Rosa, I met Dr. G, he really is just like his LIVES. He is very outgoing, kind and has great bedside manner. He was really excited for the surgery and I have to say, I’m loving my results. He is extremely talented. A few days after the surgery Dr. G asked me to pin on a gallery map where I flew from (Japan). That additional bit of customer service and excitement was above and beyond.
Frank, the CRNA, also had a great personality! He was super informative and was able to keep the conversation going which helped me keep my mind off of the fact that I was heading into surgery. All I remember with the surgery was laying on the table, talking about going to Italy for vacation after my surgery, and next thing I knew… I was waking up in recovery.
Speaking of recovery, Carolann, she is literally an angel. As soon as I was awake she had me on the phone with my spouse which made me feel safe and secure. Her personality was so calm, kind and optimistic. She was exactly who I needed to wake up to after surgery. She is fantastic.
Dr. G offers the stay package to patients who fly or drive into the area. With the package comes RN care. Rebecca is the nurse who provides professional companion care at my hotel. I can’t say enough about her, she was so patient with me. The hardest time for me was the first 5 hours after surgery. Coming out of anesthesia and coming into the pain regiment took a minute for me to find comfort and adjust. Rebecca cheered me on the entire time. She reassured me that I was ok and it was only going to get better. She helped me and my companion with any questions we had. She was extremely relatable, uplifting, positive and attentive.
With the stay package comes the shuttle service. Henrique is the driver. He was also such an optimistic gentleman. Every day he would tell me that I look better and better. He was very kind and cheered us on. He was also always early to pick us up to and from appointments. He brought us to our clinic appointments and lymphatic massage appointments. He is the person we interacted with the most during our visit and he was absolutely a pleasure to interact with.
Dr. G’s surgery center has two massage therapists. Part of the stay package included lymphatic massages. Both Claudia and Elizabeth brought on so much healing. I would go into my appointment feeling exhausted, stiff and swollen and I would leave feeling refreshed. Every day I would heal significantly and I truly believe it’s from these two talented ladies. Both were so patient, sweet and amazing.
During my post-op appointment I was introduced to Julia. I think of her as
the master mind behind the office. Her staff being so amazing is a true testament to her leadership. You cant have such a happy environment without a great leader. When I met her she was very approachable, kind and energetic!
I am not sure how Dr. G and Julia have found so many people with such amazing personalities. But their office culture goes above and beyond customer service. Each individual had such a bubbly personality that made me feel welcome, calm and ready for my surgery journey.
1. Dr. G’s previous client’s before and afters showed extremely low tummy tuck scars with straight, thin lines. Their scars are beautiful and I wanted to have the same results. I had researched before and afters for years. It wasn’t until I ran into two photos of Dr. G’s client’s that made me realize you can have a beautiful tummy tuck scar!
2. Dr. G requires a list of blood work, an EKG and requires his patients to be within a specific BMI. This gave me confidence that he cared about my safety and wasn’t chasing the dollar. This also gave me peace of mind the night before surgery that I was healthy enough to have the procedure.
3. Dr. G does weekly social media LIVE videos. These videos helped me feel like I was an expert coming into the surgery. I felt knowledgeable and ready. This also made me feel like I knew Dr. G’s patient protocol, pain protocol and could tell he had a great bedside manor. It also showed he has a heart of a teacher which shows compassion.
My experience at the surgery center was excellent. When I first walked into the surgery center I was welcomed by Annie. Her personality was so bubbly, welcoming and calming. On the days I didn’t feel my best, she made me smile and feel better.
I then met my coordinator (Kathryn) for my pre-op appointment. She was extremely informative and helped me and my husband feel confident with our meds and aftercare instructions. She’s amazing.
On surgery day I met with Rosa. She met me at the door to get ready for surgery. She was so sweet, kind and supportive. She helped me feel
confident when I was most shaken and nervous.
After Rosa, I met Dr. G, he really is just like his LIVES. He is very outgoing, kind and has great bedside manner. He was really excited for the surgery and I have to say, I’m loving my results. He is extremely talented. A few days after the surgery Dr. G asked me to pin on a gallery map where I flew from (Japan). That additional bit of customer service and excitement was above and beyond.
Frank, the CRNA, also had a great personality! He was super informative and was able to keep the conversation going which helped me keep my mind off of the fact that I was heading into surgery. All I remember with the surgery was laying on the table, talking about going to Italy for vacation after my surgery, and next thing I knew… I was waking up in recovery.
Speaking of recovery, Carolann, she is literally an angel. As soon as I was awake she had me on the phone with my spouse which made me feel safe and secure. Her personality was so calm, kind and optimistic. She was exactly who I needed to wake up to after surgery. She is fantastic.
Dr. G offers the stay package to patients who fly or drive into the area. With the package comes RN care. Rebecca is the nurse who provides professional companion care at my hotel. I can’t say enough about her, she was so patient with me. The hardest time for me was the first 5 hours after surgery. Coming out of anesthesia and coming into the pain regiment took a minute for me to find comfort and adjust. Rebecca cheered me on the entire time. She reassured me that I was ok and it was only going to get better. She helped me and my companion with any questions we had. She was extremely relatable, uplifting, positive and attentive.
With the stay package comes the shuttle service. Henrique is the driver. He was also such an optimistic gentleman. Every day he would tell me that I look better and better. He was very kind and cheered us on. He was also always early to pick us up to and from appointments. He brought us to our clinic appointments and lymphatic massage appointments. He is the person we interacted with the most during our visit and he was absolutely a pleasure to interact with.
Dr. G’s surgery center has two massage therapists. Part of the stay package included lymphatic massages. Both Claudia and Elizabeth brought on so much healing. I would go into my appointment feeling exhausted, stiff and swollen and I would leave feeling refreshed. Every day I would heal significantly and I truly believe it’s from these two talented ladies. Both were so patient, sweet and amazing.
During my post-op appointment I was introduced to Julia. I think of her as
the master mind behind the office. Her staff being so amazing is a true testament to her leadership. You cant have such a happy environment without a great leader. When I met her she was very approachable, kind and energetic!
I am not sure how Dr. G and Julia have found so many people with such amazing personalities. But their office culture goes above and beyond customer service. Each individual had such a bubbly personality that made me feel welcome, calm and ready for my surgery journey.
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