Treatment Provider
Ruslan Zhuravsky, DO
Facial Plastic Surgeon, Board Certified in Otolaryngology – Head and Neck Surgery
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Disappointing Experience Sad to Say
Dr. Zhuravsky might very well be great as a surgeon however I sort of got denied as a patient today, quite an unusual experience for me ..not really sure what to think of it except for I was made to feel terrible about myself ...
Here are the details of how events occurred and maybe he is in the right and I am in the wrong but I still think no patient should ever leave a doctors office feeling the way I did today .
I had a consultation with him on September 4 th, one of the best consultation appointments I have ever had to be honest: close to 50 mins, where he was very patient with all my questions and concerns.
(My main issue is my need for revision rhinoplasty, and my case is complicated; although not very visible to the eye; one side is a lot different than the other and it creates issues for me, been wanting a revision for a while, and being new in Miami; I wanted to find a surgeon I can trust)
During the colsultation; Dr. Zhuravsky went over every single detail and explained the risks involved, what could be a good scenario and what could be a bad one.. I was feeling very informed for the first time. He suggested that I get 3 sessions of Microneedling which will benefit blood flood on my nose which then could be beneficial for rhinoplasty. He even gave me the treatment plan, and I left very confident that I finally found a doctor I can trust in Miami.
During the consultation; I multiple times explained that I do get nervous, I have anxiety and I have a very low pain tolerance ( I can not change these things about myself, wish I could but it is what it is ). And usually when its available I prefer the Nitrous Oxide as comfort, because it helps me tremendously with procedures. And he informed me that they do have the Nitrous Oxide at the office, although no one asked for it in 2 years, he is ok using it during my procedure.
All of those were very specifically discussed and agreed on during the consultation !!
And today, October 14th, the day of my first Micro Needling appointment; I got there all excited thinking we are starting the treatment plan, then eventually I might get the rhinoplasty done, and now I have a doctor I can trust etc .. yes I was very nervous about the procedure but I was also very much looking forward to what's about to come
What I was not expecting was the Doctors complete change in behavior towards me; he came in the room and he basically told me that I am not a good fit to be his patient. He said that he is very direct and other surgeons may just walk away from me but he is willing to explain why I am not a good fit:
Because i am a nervous person and I have anxiety, and because my expectations will be very high and the results may not always meet those expectations, and the fact that I asked for Nitrous Oxide for a procedure like micro needling, and how I have very low pain tolerance, all shows him that I am not the right patient for him. He has never seen anyone get nervous over micro needling before and I was a bizarre case. He said he is willing to do this first session since I am already there but he would rather not do any other procedures ...
now:
If a doctor does not want me as a patient, I would be ok with it, I will be understanding and respectful ( which btw never happened to me before as I had many cosmetic/plastic surgery producers done)
but what I don't understand is: why didn't he let me know this during the consultation !!
he could have simply said all these things during the consultation and we could have parted ways.
But now I am in the office for the second time, ready for a procure, taken a week off from work for downtime, all excited and he basically says I am not a good fit to be a patient but he is willing to the micro needling since I am already there, and that I am bizarre because I get anxious and nervous-- I just don't understand the need for all of that, I went there to feel good about myself, elevate my looks etc. not to feel terrible because I can not tolerate pain and I am an anxious person.
it just does not feel right ..
During the entire procedure, I was trying so hard to hide my pain ( yes I felt the pain from the needles on my skin, not sure why I should be embarrassed of this) but i was very embarrassed that I felt pain, such a strange situation I am put in to be honest. If my tolerance is low, is it my fault?
After getting home, I talked to some of my friends and some did say that they felt pain too, so I guess I am not that bizarre of a person after all ..
This was my expericece with Dr. Zhuravsky ..
If it's not a right fit, it's not a right fit, and that's ok .. just wish I did not have this experience..
Here are the details of how events occurred and maybe he is in the right and I am in the wrong but I still think no patient should ever leave a doctors office feeling the way I did today .
I had a consultation with him on September 4 th, one of the best consultation appointments I have ever had to be honest: close to 50 mins, where he was very patient with all my questions and concerns.
(My main issue is my need for revision rhinoplasty, and my case is complicated; although not very visible to the eye; one side is a lot different than the other and it creates issues for me, been wanting a revision for a while, and being new in Miami; I wanted to find a surgeon I can trust)
During the colsultation; Dr. Zhuravsky went over every single detail and explained the risks involved, what could be a good scenario and what could be a bad one.. I was feeling very informed for the first time. He suggested that I get 3 sessions of Microneedling which will benefit blood flood on my nose which then could be beneficial for rhinoplasty. He even gave me the treatment plan, and I left very confident that I finally found a doctor I can trust in Miami.
During the consultation; I multiple times explained that I do get nervous, I have anxiety and I have a very low pain tolerance ( I can not change these things about myself, wish I could but it is what it is ). And usually when its available I prefer the Nitrous Oxide as comfort, because it helps me tremendously with procedures. And he informed me that they do have the Nitrous Oxide at the office, although no one asked for it in 2 years, he is ok using it during my procedure.
All of those were very specifically discussed and agreed on during the consultation !!
And today, October 14th, the day of my first Micro Needling appointment; I got there all excited thinking we are starting the treatment plan, then eventually I might get the rhinoplasty done, and now I have a doctor I can trust etc .. yes I was very nervous about the procedure but I was also very much looking forward to what's about to come
What I was not expecting was the Doctors complete change in behavior towards me; he came in the room and he basically told me that I am not a good fit to be his patient. He said that he is very direct and other surgeons may just walk away from me but he is willing to explain why I am not a good fit:
Because i am a nervous person and I have anxiety, and because my expectations will be very high and the results may not always meet those expectations, and the fact that I asked for Nitrous Oxide for a procedure like micro needling, and how I have very low pain tolerance, all shows him that I am not the right patient for him. He has never seen anyone get nervous over micro needling before and I was a bizarre case. He said he is willing to do this first session since I am already there but he would rather not do any other procedures ...
now:
If a doctor does not want me as a patient, I would be ok with it, I will be understanding and respectful ( which btw never happened to me before as I had many cosmetic/plastic surgery producers done)
but what I don't understand is: why didn't he let me know this during the consultation !!
he could have simply said all these things during the consultation and we could have parted ways.
But now I am in the office for the second time, ready for a procure, taken a week off from work for downtime, all excited and he basically says I am not a good fit to be a patient but he is willing to the micro needling since I am already there, and that I am bizarre because I get anxious and nervous-- I just don't understand the need for all of that, I went there to feel good about myself, elevate my looks etc. not to feel terrible because I can not tolerate pain and I am an anxious person.
it just does not feel right ..
During the entire procedure, I was trying so hard to hide my pain ( yes I felt the pain from the needles on my skin, not sure why I should be embarrassed of this) but i was very embarrassed that I felt pain, such a strange situation I am put in to be honest. If my tolerance is low, is it my fault?
After getting home, I talked to some of my friends and some did say that they felt pain too, so I guess I am not that bizarre of a person after all ..
This was my expericece with Dr. Zhuravsky ..
If it's not a right fit, it's not a right fit, and that's ok .. just wish I did not have this experience..
Provider Review
Facial Plastic Surgeon, Board Certified in Otolaryngology – Head and Neck Surgery
2925 Aventura Blvd., Aventura, Florida