Treatment Provider

Jose Perez-Gurri, MD, FACS
Board Certified Plastic Surgeon
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I walked out of my revision surgery appointment on 7/22

Had my appointment on 7/22. When I got to the office they were acting so weird. Not welcoming or nice like my first go around. You know when someone talks to you like they are irritated? That was how the nurse was speaking to me. I did not feel comfortable going under general anesthesia when I felt so unwelcomed. I feel like she was acting this way because of my honest review process. I am not going to sugar coat or lie on here about my experience, so if they were mad about that then so be it.

Apparently, this chin implant not being put in correctly is a huge problem for Doctor Perez. I've have 2 different people message me about how their chin implant was also put it wrong. How frustrating!

I trusted my gut and walked out of the appointment and drove home.

Dr. Perez-Gurri is fixing my implant.

Ok, so I completely blew up on his office staff via email maybe a week ago. I just really wrote exactly how I felt. I guess there was a misunderstanding and they thought that I wanted to hold off on fixing it? Not really sure how that came about; however, Dr. Perez offered to fix it for free after that. I changed my rating back to 5 stars too because mistakes/miscommunications happen and he is doing what needs to be done to fix it. I would also like to note once again- Dr. Perez is really nice and I would trust him operating on my grandmother. I guess I should be more upset with his office staff who did not tell him what was going on with my chin implant.

My revision is scheduled for July 22nd at 8 AM. I will keep you all posted.

Chin pain

The pain from my misplaced chin implant is getting worse. I wake up with shooting pain in my chin/jaw area.

I should have listened to my gut last year when their office manager told me to be patient and the chin implant will fall into the pocket the doctor made. I really wanted to believe her especially because he's done her chin implant surgery too, so I rationalized that she must be telling the truth.

The funny thing is, when I went in April to discuss my issue with the doctor that I previously discussed with his staff (office manager, really) 1. He had no clue 2. When I was like, "Do you even know why I am here?" He was like no. No one told him. So, after I told him he was like, "That's no big deal. Happened to my office manager when I did her chin implant and I just had to go in and trim her wings."

So, why is it, "no, big deal for me, but when it happens to his office manager he immediately fixed it?"

I'm really upset with the way I was treated.

Provider Review

Board Certified Plastic Surgeon
7190 SW 87 Avenue , Miami, Florida
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