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Consultation review - Mr Ion Cancelled Surgery After 4th Consultation. London, GB

ORIGINAL POST

After 2 years of consultations with nearly 10...

eden26
After 2 years of consultations with nearly 10 different surgeons, i finally thought that i had found a surgeon that i could trust to perform surgery on me. I had a mindset that appreciated that my results would never be perfect but i would never-the-less do enough to ensure the surgeon had the best idea what my aims were. I had 4 consultations with Mr Ion, ranging in duration from 25-45 minutes long, and at the end of my 3rd consultation i had decided to go ahead and book surgery with a deposit, i then had one more consultation to discuss the methodology for the day of the surgery, unfortunately during that consultation we were unable to confirm the projections that would be taken into theater on the day of the surgeon (due to another potential patient in the waiting room who did not want to miss her train).
Not wanting to leave anything till the last day, i called-in requesting a final consultation just to confirm the projections to take into theater, unfortunately this did not ride well with his Secretary/Assistant who then spoke to Mr Ion, and later that day he called me and said he would cancel the surgery.

I believe my primary Rhinoplasty failed mainly for 2 reasons, the first being that the surgeon (Not Mr Ion) had 6 other surgeons the day of mine so i suspect he had little time and the second being that i only had 2 consultations which must have left for the surgeon my fully understanding my aims.
With the above in mind, it left my naturally paranoid in doing with getting it right the next time and have my nose over and done with once in for all.

Though Mr Ion refunded my deposit and consultation fee, im disappointed that i had invested all that time and got myself mentally prepared for surgery after 2 years of trying to find the right surgeon, only then at the very last moment, having already booked surgery, a hotel room in London, made ALL other arrangements, to then be cancelled.

eden26's provider

Lucian Ion, FRCS

Lucian Ion, FRCS

Specialist Registered Plastic Surgeon

4.5 | 200 Reviews
PROFILE

Replies (28)

April 21, 2015
Find this odd that there is two reviews in 5 days over Lucian Ion either refusing surgery or cancelling surgery. Hope you find the right surgeon for you.
April 21, 2015
Mine was actually cancelled late last year, it was the other review that prompted me to write my own post. The search continues....
April 22, 2015
Have you not found anyone else over the past year you feel you could trust?
April 22, 2015
Unfortunately ive had to extend my search to the States, and at the moment im considering consults with Frankel, Lamperti & Shah.
April 24, 2015
It's a shame he cancelled your surgery this is a surgeon I am considering did he give you a reason why?
April 24, 2015
Just a thought but maybe he felt that you were unsure and not clear about what you wanted him to do. 4 consults and then requesting another seems reasonable to plan for rhinoplasty. I had 2 with him and walked away feeling clear and confident that he would fix my nose..he did just that.
April 25, 2015
He did both 2D & 3D morphing, we agreed on the methodology. When i called for the last consult the assistant was quite aggressive in telling me that i had already seen him enough times and that she thought i was perhaps not ready, After that she spoke to Mr Ion who later cancelled. I feel very let down as i had 100% in my mind finally settled on a Surgeon, otherwise i would never have paid the deposit.
April 29, 2015
I had the same experience. I was ready to book surgery after my first consult with him. In fact it was ion who insisted we have a third consult - I had just wanted to do surgery! The secretaries were rude to me when I rang them to ask about cancellations so I could see him sooner and book surgery already!
April 29, 2015
and yes in the end he tells me to have surgery with East. I found it so disappointing to be led on like that when I could have been planning my op with another surgeon instead of waiting to see him.
April 29, 2015
Ion seems like a kind man who really wants to help unhappy patients with undesirable results. Perhaps he should have told you straight away he wasnt the best surgeon for the job. But you say urself that ur nose is heavily scarred internally and you have breathing difficulties he isn't a ENT and by recommending you go to one he is probably doing you a favour like you say. At the end of the day he is so busy now he can turn down cases or patients he doesn't feel comfortable with.
April 29, 2015
Totally agreed
April 28, 2015
I had a similar experience! I feel that the secretaries also didn't like me calling to find out about additional appointments! It was very frustrating! I had seen him a few times and had invested my hope in him, i'd waited months for these follow ups and then at the end he tells me - I should have surgery with someone else. To be honest I'm relieved. I found the gossipy and bitchy nature of his secretaries very stressful. They always made a fuss when I called about follow ups. Hope you find someone else. I'm seeing Charles East now for my revision. Best of luck.
April 28, 2015
And I was confused- if he did not feel technically good enough to operate on me, why didn't he tell me at the first few appts? Why make me wait months for my follow up to tell me when I could have been investigating other doctors? Why lead me on and give me false hope? At least he called you. With me I had to wait for my follow up. I think the truth is ion tried to sell himself as an expert in rhinoplasty and although he's good with primaries and minor revisions he doesn't have the skill for complex revision but he finds it hard to be admit this to himself and the patient until the end. Don't feel bad, now you have a chance of surgery with someone who is more confident with revision rhinoplasty.
April 29, 2015
I totally disagree. I had my 3rd "very challenging" rhino with him and he has done an amazing job. He is a very professional man and must of had his reasons not to operate. His PA was very helpful and always got back to me. I think it speaks volumes when from what I can see only 2 people have written a negative review. Have a look at my Tim Woolford review, and the state my nose was in!
May 18, 2015
How can you disagree with my experience? My experience was what it was. You can't disagree with it! Ion said my nose was too complex for him to operate on, that it was above his skill level. How can you disagree with that? I'm glad he could help you. But my experience was what it was.
May 18, 2015
And how does it speak volumes that only 2 people have written a negative review? Why are you trying to diminish the importance/validity of our reviews? We aren't calling Ion bad! We're just disappointed he changed his mind after he previously led us to believe he was willing to operate! You're trying to make it out like we've only shared our experiences to tarnish his image! No, we are sharing our experiences, that is all. I find it very hurtful that you are trying to say our opinions are worthless.
May 18, 2015
Hi Smithy76 Like you I'm a patient of Mr Ion who is lucky enough to be in a position to post a positive review. Mr Ion performed an amazing job on my nose and I have a high opinion of him and his surgical skills..however Carly has merely posted a factual account of her consultation and I feel that its so important that reviews are balanced.
May 18, 2015
Thank you for your comment pretty candles. x
May 18, 2015
Thanks prettycandles
May 18, 2015
Eden have you chosen someone else for surgery yet? I was considering East and Roberts after Ion said no to me, but now don't want to go with either as found East rude at consult and found a bad review for Roberts and he was difficult to communicate with (he doesn't talk much). Do you know who you're gonna go with now? I'm so confused! xx
May 18, 2015
Just saw your comment that you are researching lampert, Frankel and shah. I looked up those and I like frankel's gallery of work. Will consider him. Have you considered Gruber? I'm also considering him. I think right now my decision is between Frankel and Gruber. I like both of their aesthetics. Anyway, best of luck. If you ever wanna pm and chat I'm here. I also wanted ion to help me and so dissapointed he said it was too complex for him. I hate to go abroad but I also now think that's the only option left. Maybe Gruber or Frankel. I'll see.
May 18, 2015
I know ion recommended east but I just don't trust his aesthetic and also he was very rude at my consult