Treatment Provider

Jeffrey Epstein, MD, FACS
Hair Restoration Surgeon, Board Certified in Facial Plastic Surgery
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Smile is wonky

I'm just gonna show the smile only. I'm about 4.5 months post-op and my smile is VERY different. Notice how one entire smile line has disappeared (right-top). On the same side it has disappeared, the corner of my mouth doesn't extend the same as the other corner and see all those weird crumples at the corner? What even is that? It seems like something small but IRL I look like I'm straining to smile and that I have a bunch of weird folds at that one corner. It's really sad. It's at the point where I don't laugh or have a good time cos I feel so f-ing ugly all the time which just kind of compounds the depression. I'll get over it with a psychologist but this is definitely not worth it. Before, I said this surgery wasn't worth it due to poor post-op care but now I don't think it's worth it because of the procedure itself. If I was aware that it COULD make my smile worse, I would not have done it. If you have a beautiful smile, do not risk it. You will hate feeling joy if you land up in my position and there is no worse feeling in the world than feeling like your happiness is a hideous thing.

1 month post-op photo

I think this is basically how I will look and now it's just a matter of the scar healing. I'll try and update pics but it isn't really a dramatic result. It's a nice one but not dramatic. I think the biggest difference for me is actually in my profile (not posted). I think the work is tasteful and if he took more off I think I would look more "done" than I would like to, though I don't like 3 more mms would've been so bad. I'm hoping that those mms can be done with botox and filler. I'm not too worried about scarring, I think it'll be pretty cleared up in a couple more months? I'm not sure but again, I'm not worried about it cos definitely in the course of years it will be completely gone and I know this from all the skate and surf scars I have on the tip of my chin that nobody can see, most of which I would just butterfly and move on with, so that healing process was not cute lol!
As for the bleeding on my nose, Epstein prescribed me some mupirocin and I've been seeing his doctor colleagues in my city ever since. I am much happier being in their care -- they are super responsive. There is no infection and I should be good to go as long as I keep up my care routine and keep following directions.
In a year I'll assess if I need a revision. So that's it from me! I think posting any more pictures would just be overkill and I hope this was helpful.

Not worth it based on poor post-op instructions and care

Hi! I'll still post the pics as they come along because some of you might not care as much about post-op as I do and just want to find a doctor that can create results like the one I have. Last night, when I was putting Vaseline on the incision line, I noticed blood on the sterile swab. I then saw a small, bright red, pool of blood around the incision on my left nostril. I cleaned it with alcohol and put bacitracin on it then immediately texted Dr. Epstein who didn't address the problem at all and instead told me to email him -- like I was some sort of nuisance. Mind you, he initiated post-op care with me via text and this seemed urgent enough where it would probably warrant the doctor's attention rather than a nurse. Anyway, this isn't the first time Epstein's office has been cold toward me. It's been happening the whole time but I was willing to look past it cos he seemed like he cared though maybe his staff didn't. After last night, thought, I am definitely realizing a fish rots from the head; the staff doesn't care cos he doesn't.

I'll be seeing a different doctor for post-op going forward and got an appointment within an hour of him telling me to go away. Super sucks cos I paid WAY MORE than the going rate for this surgery and now I've got to pay even more for another doctor to make sure I recover OK.

Provider Review

Hair Restoration Surgeon, Board Certified in Facial Plastic Surgery
6280 Sunset Dr., Miami, Florida
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Epstein's post-op service has been so disappointing for me. Post-op care emails take way too many days (yes, days) for staff to answer. When they do answer, it's like 1- or 2-word answers. Compare this to when I call them and I get wonderfully thorough and helpful directions that sometimes conflict with the 1-2-word answers I'm given via email -- unfortunately, my life is not one where I can play phone tag and drop everything to get on the phone. I've been really kind to these people until the straw that broke the camel's back last night at about 715 PM my time/815 PM his time. After almost 3 weeks post-op, my nose starts bleeding just above the incision line for no reason (it actually started bleeding this AM too). I texted Dr. Epstein (he initiates post-op care through text) that my nose is bleeding out of nowhere, cos I'm wondering if this is normal (keep in mind the proximity of the nose to the brain btw). He completely ignores the question and instead asks me to email him -- EMAIL. I've already covered what this whole office is like with email. Like this man didn't even text back a, "hey, this is normal but I'm going to take a better look in the morning." All he wanted to do was make sure that I switch to email -- and like why does he even initiate post-op through text if he doesn't want us texting him? Literally makes no sense. The written post-op directions they provide are terribly sparse and it's required a lot of thought and effort on my part to make sure I know what I should be doing. This includes how to blow my nose, and when I can resume a skincare routine and exercise. For a $5300 lip lift, I truly expected better service -- they'll charge premiums for this surgery but you will not be getting any kind of premium service afterward, when service is MOST critical. So now, on top of the thought and effort I've had to put into my own post-op, I'll now be spending MORE MONEY to get adequate care. Dr. Epstein has a good eye and in-office, both he and his staff have great bedside manner. Once I was out, though, they did not care. Next time I'm sticking with my LA people. $5300 for a lip lift is pricey and the care and service received does not match the price tag -- not worth it. Needless to say, I'll be seeing different doctors starting today because some doctors actually care about their patients who are freaking out at 11 PM (Epstein had responded to my text with his nothing answer around 945 my time/1045 his... I was so distraught by his answer and wtf was happening that I basically panicked for an hour 15 minutes, scouring the internet to figure out wtf was wrong with my nose, finally giving up and texting a doctor that I trust who works about a mile away). Given his high ratings on here, I dunno what I did that made his office not give a crap about me but I guess it had to be someone. Ugh, SUCKS.