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Awful Experience at Beauty By Bev
BUYER BEWARE
I had an absolutely awful experience with Bev at Beauty by Bev in Ventnor, NJ. This is the first review I’ve ever written, but I am sharing because I don’t want these things to happen to anyone else.
I am just beside myself here, not to mention disappointed and appalled.
Bev took a payment from me upwards of $700 for a syringe of Juvederm Ultra Plus. After doing a small partial injection as a “test run” for me, it later became apparent that Bev caused permanent damage to my lip. At the time of injection however, because I still had almost a full syringe of Juvederm left, Bev offered to store it for me at her studio for later use, to which I agreed. When I contacted her for follow up appointments to address both my growing concern regarding the damage done to my lip, as well as to inquire about the rest of the treatment I paid for, Bev offered every excuse imaginable to avoid seeing me. She proceeded to put me off for *months*, and would not book me an appointment, despite me practically begging for her help medically, eventually informing me that she would not do the treatment at all. At this point, I did not want her to inject me further, but much to my dismay, Bev also refused to issue me a refund for the product I paid for and did not receive.
After some time, she finally agreed to issue my refund, but only under the condition that I sign a waiver saying the refund was being made as a result of a “marketing error,” a completely irrelevant & unrelated matter. When I took issue with this and politely asked for a more accurate agreement, she accused me of harassing her and denied me the refund altogether.
I also later found out that Bev had been overcharging me for Botox by an increased $4/unit over her advertised price. That is only after she informed me she had diluted my last round of Botox, citing this as the reason for why the Botox she administered did not take and had no result whatsoever.
Possibly most disappointing to me though, is that throughout this whole ordeal, Bev showed zero concern for my wellbeing. When I reached out to her to address the damage she caused to my lip, despite my increasing anxiety, instead of responding with compassion and professionalism, she proceeded to Block my texts and then Ghost me, leaving me with a permanent flaw on my bottom lip , Botox that didn’t take, and out over $1,000.
I had an absolutely awful experience with Bev at Beauty by Bev in Ventnor, NJ. This is the first review I’ve ever written, but I am sharing because I don’t want these things to happen to anyone else.
I am just beside myself here, not to mention disappointed and appalled.
Bev took a payment from me upwards of $700 for a syringe of Juvederm Ultra Plus. After doing a small partial injection as a “test run” for me, it later became apparent that Bev caused permanent damage to my lip. At the time of injection however, because I still had almost a full syringe of Juvederm left, Bev offered to store it for me at her studio for later use, to which I agreed. When I contacted her for follow up appointments to address both my growing concern regarding the damage done to my lip, as well as to inquire about the rest of the treatment I paid for, Bev offered every excuse imaginable to avoid seeing me. She proceeded to put me off for *months*, and would not book me an appointment, despite me practically begging for her help medically, eventually informing me that she would not do the treatment at all. At this point, I did not want her to inject me further, but much to my dismay, Bev also refused to issue me a refund for the product I paid for and did not receive.
After some time, she finally agreed to issue my refund, but only under the condition that I sign a waiver saying the refund was being made as a result of a “marketing error,” a completely irrelevant & unrelated matter. When I took issue with this and politely asked for a more accurate agreement, she accused me of harassing her and denied me the refund altogether.
I also later found out that Bev had been overcharging me for Botox by an increased $4/unit over her advertised price. That is only after she informed me she had diluted my last round of Botox, citing this as the reason for why the Botox she administered did not take and had no result whatsoever.
Possibly most disappointing to me though, is that throughout this whole ordeal, Bev showed zero concern for my wellbeing. When I reached out to her to address the damage she caused to my lip, despite my increasing anxiety, instead of responding with compassion and professionalism, she proceeded to Block my texts and then Ghost me, leaving me with a permanent flaw on my bottom lip , Botox that didn’t take, and out over $1,000.
Provider Review
Beauty By Bev Ventnor City, NJ