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POSTED UNDER Rhinoplasty REVIEWS

The Jury is IN - Great Neck, NY

ORIGINAL POST

I have dreamed of having rhinoplasty for over 25...

jcathope
$14,000
I have dreamed of having rhinoplasty for over 25 years but never was able to - either because of money or uncertainty or shifting priorities over the years etc. I recently hit the point where I couldn't stand hating what I saw everytime I looked in the mirror or at a photo of myself anymore. My selfconciousness affected me every day and I made the decision to just go for it and make a change.
I searched around for a while looking for someone who had lots of experience and expertise. I found Dr. Jacono in NY, and although it is about a 4 hour drive, I went ahead and scheduled a consult. All of his before and afters looked great to me because each of the patients seemed to have a unique nose that fit their face. A lot of the other doctors I looked into seemed to create the same nose over and over again - and I definitely didnt want a cookie cutter nose. 
When I arrived for my consult I expected a thorough exam of my nose and lots of discussion as well as some time on the computer imaging software creating my new nose. I waited in the waiting room for longer than Dr. Jacono spent with me. He sat down, looked at my photos, clicked a few buttons and created an image of me where my nose looked thinner and less bulbous. It was definitely an improvement. When he showed me my profile I asked to make the nostril smaller which he did. Then I asked if I could see the other side because my nose is not symetrical and I have a completely different profile on the other side. He said "oh its the same thing - it will be the same." I don't know why I let that go - I was feeling a bit overwhelmed and rushed. Even my time with the patient care coordinator was rushed. Still, I was in a place mentally where I just wanted to have my nose done and looking good. I was convinced that he was the best - afterall he is dual board certified and all his credentials are outstanding. I was prepared to spend around $8K - but soon learned that the cost would be $14K. The patient care coordinator pointed out that you shouldn't bargain shop for plastic surgery, and that most rhinoplasties require a revision whereas Dr Jacono's revision rate was significantly lower than other surgeons.
I went ahead and booked my surgery (some people spend $14K on a dress, but for me $14K is ALOT OF MONEY!!!!!!!!) - looking back I definitely should have given myself some time and space - maybe even talked to another surgeon or two. But, as I said I was convinced this was the best person - he exudes confidence and even though he seemed rushed - I figured all surgeons are somewhat like that.
The patient care coordinator, while really nice, definitely gave me a lot of innaccurate information so I don't think I was as prepared for my surgery experience as I could have been. She told me I would be fine to take the 4+ hour drive home after my surgery and that I could stay in the recovery room as long as I needed as well. Well, needless to say I was so nauseas and sick when I woke up that my husband had to book us a hotel room and take me there for the night. They rushed me out of the recovery room before I felt able to move. I was even still too sick ride in the car the next day as well but bared through it. Also, I was told ahead of time that my cast would come off in a week and then I could expect to be fully healed and done at 6 weeks. I have since discovered that my healing time is more like 6-12 months.
Well, I had to drive back 4 days later to have my stitches removed. That was the most painful experience of my life by the way. I was literally screaming and crying. Dr. Jacono wasn't there and didn't look at my nose.  Then just two days later we had to drive back to have my cast removed and Dr Jacono wasn't there again because he was on The Anderson Cooper show that day. Two weeks later I went back and Dr Jacono looked at my nose for the first time. He breezed in the door and before I could get a word out he told me not to "stress" about the asymetry - that it was normal. I knew I still had a couple stitches inside my nose that needed to come out because the nurse told me that the last time I was in. He told me that the stitches inside were desolvable and started looking in my nose. He then noticed the stitches and said "these need to come out." I was still traumatized by the last time they took out stitches so when he started trying to get them I pushed him away and said I would need to take some valium or something to get through it. He told me to go ahead and do that, that he would be around all day and to come back a little later which I did. The nurse came in again and took out the stitches and we waited some more for Dr. Jacono to come back. About 15 minutes later the nurse came back and said that Dr Jacono said he didn't need to see me again and that we could leave - but to set up an appointment for two weeks later. When I went to set up the appointment, they couldn't fit me in for 3 1/2 weeks.   So we came back for our next appointment ready with a lot of questions (I say "we" because my husband has been coming with me to the appointments which I really appreciate because he has been so supportive.) I had/have concerns because my nose is still crooked (it leans to my left and is a lot larger on the tip on that side), my nostrils are two different shapes and sizes and my nose is still really a lot larger than I had anticipated based on the computer imaging. I was hoping that he could explain why, based on what he did surgically, I would be experiencing what I was. I was hoping that would give me hope and reassurance that some day, my nose would finally look good. He rushed a lot and cut me off when I asked questions. When I showed him what and where my concerns were it seemed like he didn't really look at it. He told me that at 6 weeks post op (which is about where I was in my healing process) that it was still way too early. He kept pushing on my nose and saying "it's still really hard, feel that! feel that!" and finally I snapped a bit because it was so annoying to me. OF COURSE I have already felt it. Over and over. It is on my face. I look at it and "feel" it a million times a day! and I said "I KNOW! I've felt it." So I said "So you are telling me that one day my nose just won't lean to that side and look crooked?" and he said "Yes." and my husband said "well what about her nostrils?" and he said "That's what I am talking about, it will all even out." So, that was it. He said he would likely give me steriod injections if my swelling didn't go down fast enough. I said "so let's say its 6 months from now and my nose is still crooked.." He jumped in and said "There's nothing we can do.." and I said "I know I know but at that point should I still have hope that it will be ok?" and he said "yes." So, I sighed and sat back and said "Well, I am just going to trust you and have faith." and he said "Good, you should. This is all we do." We went ahead and made another appointment for two months later.
So that interaction is all I have to go by to get me through for now. I have determined that in order to maintain my sanity I need to intentionally and with purpose NOT focus on my nose. Some days it isn't as hard to do as other days. I field different aspects and layers of my dissappointment each day, sometimes each minute. I had expected to be really confident and happy with my new nose by now. So much of what I didnt like about my old nose is still apparent. I saw a photo taken two days ago with me and my niece and its almost too much to bear.   I try to focus on the fact that while I am not completely happy with my new nose, that it is an improvment over my old one. Of course, sadly really ANYthing would have been an improvement..but still. At least it isnt as bad as some of the stories I have read. I can breathe through it.   Anyway - thanks for reading.. Im going to keep posting periodically.. Maybe my experience will help someone and maybe it will just help me to get my thoughts out..and maybe I will post some pix eventually.

jcathope's provider

Andrew Jacono, MD

Andrew Jacono, MD

Board Certified Facial Plastic Surgeon

4.7 | 448 Reviews
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Replies (37)

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May 22, 2013
Wow Jcathope, I feel so bad for you...  I appreciate that you took the time to write a review to help others.  There is a lot of helpful information on this site and many supportive members.  You certainly did get some inaccurate information...swelling/healing can takes up to two years.  I glad that you're seeing an improvement over your former nose. Please keep us updated and photos would be great.  
May 22, 2013
Thanks Faith2012.. who knows? maybe my issues are all just from swelling and every thing will turn out great.. I think I would be less worried if I had been more prepared up front for this (and I definitely blame myself for that since I should have researched the healing process more on my own). I would have loved to have my doctor recognize at my appointment the stress/worry/doubt and then slow down just a bit and take a few minutes to explain to me, based on what was done surgically, why/how things are the way they are. Also, it would have been nice if he could have given me some idea, based on his experience, what I can now expect as my healing progresses. I like specific information - and if I knew exactly how/why certain parts of my nose look the way they do then I can accept them as being OK. Does that make sense? Maybe it's just a personality thing...
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May 28, 2013
Yes, that make perfect sense.  Your feelings are all very normal.  That's what so great about this site as you can usually find answers to your questions from people who have been through the same thing or from doctors ....if you post a question to them.  It seems that a lot of us were not adequately prepared before surgery.  I only wish I would have found this site before making a decision to have surgery.
June 1, 2013
Wishing you all the best..your post was very thorough and although it may not mean much, it does help other people who are researching this. I hope your results end up what you wanted..
June 8, 2013
Thank you - I hope it does help others.. Thanks for your well wishes..
March 13, 2015
He is a horrible doctor and should not be performing surgeries!
May 15, 2016
The worst! He ruined me.
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March 20, 2015
you took a lot of time to write all of this, but did not post a single picture.
March 20, 2015
Exactly I agree. Where are the pictures
July 27, 2015
December 16, 2015
July 26, 2015
I am so sorry for you! This guy is a jerk and does not seem to know anything. I completely understand how you are upset, and also telling you one fee and practically doubling it is also unacceptable. Some doctors do not realize that their mistakes are something that you have to wear on YOUR face everyday. My advice to you is if this does not look better in a year, do NOT go back to this doctor. DO NOT. He doesn't care now and he won't in a year. I wish you the very very best. Hang in there.
July 27, 2015
Thanks for your support. i had a revision almost a year and a half ago. Had to completely rebuild my nose with ear cartilidge. I am doing much better. My nose isn't exactly what i would have wanted but i am lucky that it is no longer veering off to one side and is no longer caved in. All in all i am blessed to be able to move on and not live with the physical damage and scars that his other patients continue to bear
July 27, 2015
I should also point out in case it's not obvious. My revision was NOT with jacono. I chose a real legit surgeon who did a really good job. It also cost $6K less than jacono gouged me for my primary and this surgery was much more complicated and time consuming.
UPDATED FROM jcathope
3 months post

As swelling goes down - nose is more and more crooked!

jcathope
Just thought I'd post a quick update. I feel like I woke up in my worst nightmare. Instead of enjoying the summer and having fun, I come home from work and lay on the couch until I go to bed. I wake up each morning and feel my nose - yep still crooked. I cry a lot and go over and over in my mind HOW and WHY I chose my plastic surgeon and what I would/could look like now if only I had looked around more and found someone else. It just doesnt make sense what is happening to my nose -one side is completely shaved down and flattened and the other is curved and has a hard bulbous tip. I search my mind for the logic behind why it would be this way - its not the swelling that is the issue - in fact I fear what will become of it as the swelling subsides because when it was more swollen it looked better than it does now.
Anyway - signing off with a huge SICK pit of regret in my stomach...
I'll post again soon.

Replies (10)

July 29, 2015
Have you seen or talked to a lawyer? This man owes you. Have you been to other doctors for a consult to see what can be done to correct it?
July 29, 2015
November 23, 2016
I am so sorry about your experience. Who did you use. What was your experience with the revision doctor?
January 14, 2017
I lost 7 yrs of mine... & counting--and 45 thousand dollars...& counting...I'm Serious.
February 1, 2016
I hate my nose job, had it fixed 4 times and it got worse every time
February 12, 2017
Mike- who was your Dr? Jacono also?
Thx.
October 18, 2016
I have read your article I have read your complaints but I want to know where your photos we want to see your photos before and after why don't you ever post any
January 16, 2017
Wow your too. Andrew Strikes again.
February 15, 2017
I recommend that your see a plastics guy who specializes in nasal reconstruction/revision. (would also consult a lawyer) You don't show any photos, so it's hard to tell if it is really that bad. Years ago when I was looking, I recall Dr. Tobias as one of the really good ones (NY and NJ locations). Dr. Marotta in Smithtown did a beautiful job on my daughter - but that was not revision surgery. I had my nose done over 10 years ago by one of the top Park Ave guys - job was ok - after revision to address asymmetry in cartridge, there still remains asymmetry at the tip, but for me it was "good enough" and much better than my original. Good luck and try not to stress it. You will end up getting it fixed.
UPDATED FROM jcathope
3 months post

Nose still crooked but finding strength and hanging in there

jcathope
Thought i'd post a quick update today. While my nose is still crooked, and based on what I am seeing now I am fairly certain that my results will be far from what I had hoped for - I am finding some strength and peace with in myself.
I am grateful that I can breathe and that I don't have permanent nerve damage. My nose looks OK from certain angles.
Regret was eating me up so badly inside. I was making myself physically ill. I don't want to waste my life being miserable and so I have decided to stop dwelling on the past. If I had known then what I know now, I would have made different choices. I don't want to remain so caught up in the past that I miss the opportunities yet to come for me to make better choices and important decisions.
that's all for now.. thanks for all your support and kind words!!!!

Replies (5)

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June 14, 2013
I'm glad that you're taking a positive healthy approach.  Dwelling on our mistakes or injustices that have been done to us, only depress us more and we lose so much.  Thank you for your update; sending good thoughts and wishes your way.
June 24, 2013
thank you Faith2012..sending you good thoughts and wishes as well..
June 2, 2016
Most surgeons will correct any errors for free! Have you asked him to fix this? If he refused, he's not a doctor anyone should trust.
February 18, 2017
October 12, 2016
Could be seen before and after pictures? I am considering facial surgery