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POSTED UNDER Smart Lipo REVIEWS

Botched Smart Lipo Job - No Accountability - Glenview, IL

ORIGINAL POST

Dr. Edward Lack (at Metropolitan M.D.) botched a...

KateMa
$5,000
Dr. Edward Lack (at Metropolitan M.D.) botched a "smart lipo" procedure done to my abdomen area and instead of comforting me or offering to correct it - he turned cold, indifferent and short.

Before the procedure, I was seen quickly and he and staff were courteous. After the procedure - during the months of follow-up visits - it became apparent that he miscalculated the area and things changed. I found I would wait 90 or more minutes just to see him. And when he finally came in, he was distracted and rushed to see the next patient. I told him I had seen another doctor who does "smart lipo" to get a second opinion about the results...and that doctor had said it was obvious Dr. Lack was sloppy - taking areas of fat from some spots and none from others, leaving a lumpy, cottage cheese effect. When I asked Dr. Lack about this, he became irate and said I should have the other doctor "fix it if he was such an expert."

Not the response I was expecting (or hoping for). I expected a little accountability or, at the very least, compassion. I did after all spend $5000 on this. After he yelled at me, he told me I wasn't welcome there anymore.

I would not recommend this "doctor" as it seems money is his main objective.

KateMa's provider

Edward Lack, MD (retired)

Edward Lack, MD (retired)

Board Certified Dermatologist

KateMa rating for Dr. Lack:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (4)

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October 28, 2013

Thanks so much for sharing your opinion about your doctor.

I would love to add your experience to the Smart Lipo community, but it would be helpful if you could provide some more detail about your experience with your procedure/treatment. I suggest adding pros and cons and/or before and after photos - optional of course, so that other community members can use your review as a guide through their journey.

Looking forward to your response so I can add your review to the Smart Lipo community.

October 29, 2013
Done.
October 21, 2014
So sorry for your outcome. How are you now?
February 24, 2015
So sorry about your experience - not all doctors are the same. My dad was an MD and he was the most compassionate man I have ever met - some of his patients paid with rabbits, morel mushrooms, etc. - they don't make them like him anymore. Some doctors only care about the money - what they don't understand is if you have no patients, there will be no money. I pray that they will do the right thing by you so you can have a revision done by a caring, considerate PS who takes pride in his work!!!
UPDATED FROM KateMa
2 years post

photo added

KateMa

Replies (8)

February 15, 2014
I was an unfortunate patient in the past, as well and also experienced the good guy turn cold, mean and irate. I still can't believe I sat there being yelled at (yes he furiously yelled) when politely questioning why the outcomes from his work were not as he projected and what solutions to pursue.
February 24, 2015
What made you decide to go to a dermatologist instead of a certified plastic surgeon?
February 24, 2015
I didn't go to a dermatologist instead. Dr. Lack is a "certified plastic surgeon," though the Board issues certificates like that too freely, in my opinion. They need to follow up on his complaints and fine him severely for how he's mistreating his patients.
February 24, 2015
I totally agree - he should definitely be held accountable!!! I'm sure he would not like to be treated the way he treated you and his many patients he disfigured!!!!
February 24, 2015
Sorry bout your experience. This appears to be consistent with this "doctor's" approach. I'm truly surprised he's still in practice.
February 24, 2015
I am too. His reputation will catch up to him one day...
October 3, 2019
Yeh, he botched me as well!
October 8, 2019
Sorry to hear Vespa. I actually thought he had retired. I was about to write a letter to the Board to add to his many complaints, but when I tried looking up his current practice, I thought it said he retired.