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Dr. Edward Lack (at Metropolitan M.D.) botched a...

Dr. Edward Lack (at Metropolitan M.D.) botched a "smart lipo" procedure done to my abdomen area and instead of comforting me or offering to correct it - he turned cold, indifferent and short.

Before the procedure, I was seen quickly and he and staff were courteous. After the procedure - during the months of follow-up visits - it became apparent that he miscalculated the area and things changed. I found I would wait 90 or more minutes just to see him. And when he finally came in, he was distracted and rushed to see the next patient. I told him I had seen another doctor who does "smart lipo" to get a second opinion about the results...and that doctor had said it was obvious Dr. Lack was sloppy - taking areas of fat from some spots and none from others, leaving a lumpy, cottage cheese effect. When I asked Dr. Lack about this, he became irate and said I should have the other doctor "fix it if he was such an expert."

Not the response I was expecting (or hoping for). I expected a little accountability or, at the very least, compassion. I did after all spend $5000 on this. After he yelled at me, he told me I wasn't welcome there anymore.

I would not recommend this "doctor" as it seems money is his main objective.

Provider Review

Board Certified Dermatologist
2350 Ravine Way, Glenview, Illinois
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Dr. Lack puts on a "good guy" act until he has your money - then, things change if things go wrong.