Treatment Provider
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I Had a Terrible Experience
However, before doing the procedure, he told me that only a bad job could leave marks on my face, and that would never happen with him. I don’t understand how this guy has a 5 star rating.
10 Jul 2024
We are very sorry you had an issue with your laser treatment. It is very uncommon for someone to develop complications, but there is always a risk, even when the safest settings are used. There are many factors that can affect results following a laser treatment including the skin's natural healing process, sun exposure, lifestyle choices, certain medications, hormonal fluctuations, pre-existing skin conditions, and aftercare compliance. That said, we are fully committed to working with our patients where possible to achieve high-quality outcomes. As you know, Dr. Diaz met with you numerous times, listened to your concerns, and helped you as much as he could. He even had you consult with a dermatologist and covered the costs of additional treatments to help your situation. As your privacy is of the utmost importance to us, please give us a call at (424) 278-2214 at your earliest convenience so we can discuss your experience in greater detail.
Provider Review
10 Jul 2024
We are very sorry you had an issue with your laser treatment. It is very uncommon for someone to develop complications, but there is always a risk, even when the safest settings are used. There are many factors that can affect results following a laser treatment including the skin's natural healing process, sun exposure, lifestyle choices, certain medications, hormonal fluctuations, pre-existing skin conditions, and aftercare compliance. That said, we are fully committed to working with our patients where possible to achieve high-quality outcomes. As you know, Dr. Diaz met with you numerous times, listened to your concerns, and helped you as much as he could. He even had you consult with a dermatologist and covered the costs of additional treatments to help your situation. As your privacy is of the utmost importance to us, please give us a call at (424) 278-2214 at your earliest convenience so we can discuss your experience in greater detail.