Exemplary Care and Exceptional Surgical Outcome

I truly cannot praise Mr Marando highly enough and words do not seem to express adequately my very sincerest gratitude, not only is he an exceptionally skilled surgeon, he is also such an empathic, reassuring and warm human being. My whole surgical journey from start to finish has been truly outstanding in every aspect of care afforded and surgical outcome. It has been totally transformative and truly life changing for me. From my first consultation, I was immediately impressed by Mr Marando's warm, professional and reassuring manner. As a patient you feel totally at ease, as he is so easy to talk to and listens intently to what you have to say and no matter how many questions you may have, he advises and guides you in your quest to achieve your desired outcome. From my first meeting I knew that Mr Marando was the surgeon for me, despite him advising I should go and seek second opinions from other surgeons, to ensure that I had as much information as possible so that my decision was truly informed. There was no pressure to sign on the dotted line, no rush to make your decision, I left the first consultation, feeling totally reassured and confident in my decision. Mr Marando is a true perfectionist and is only satisfied with the very highest of standards in terms of surgical skill, outcome and patient care. Mr Marando explains in detail all aspects of your surgery and totally prepares you for what is to be expected post operatively. I am a 57 year old female clinician who has had bilateral upper and lower Blepharoplasty, fat reposition and canthopexy. The results have been truly outstanding and it is not an understatement to say it has totally transformed by self confidence and my life. Gone are the days when I need to hide behind my surgical mask and avoid overhead lighting due to the heaviness in my lower lids making me look older than my years. I am totally thrilled and delighted beyond words with the results as I write this 3 months post op. To be honest my results started to look great as soon as the swelling subsided after the first week or so, affording me a glimpse of things to come and my scars healed really quickly...however I did not want to count my chickens before they hatched. I need not have worried, as post op anxiety is normal and Mr Marando prepares you for what's to come and he is always there for you. My advice to you, would be that you have to be patient as the healing takes time and continues to evolve over the weeks and months post op. Colleagues now comment on how much more refreshed I look and that I look like I used to, decades ago, in a totally natural way.
On the day of surgery I was nervous about the procedure but had total trust in Mr Marando and his hand picked surgical team, he soon put me at ease and I knew I was in very safe hands.
The ward suites are spotless, very high-end and the operating theatre is truly outstanding. The surgery went well and post op there was very little bruising, some swelling as expected, but very little pain to speak of. My post op journey was a little more protracted than usual due to me having dry eye syndrome prior to surgery, hence my eyes took a little longer to recover in terms of overall dryness and tearing. Mr Marando was there every step of the way during my recovery ensuring that I was healing as planned and I was confident that I could contact him at any point with any queries or concerns. Mr Marando truly cares about his patients, their welfare is of paramount importance to him as well as excellence in surgical outcome. My surgical outcome has truly transformed my life. If you pay close attention to Mr Marando's pre and post op instructions then the results will be as you desired. Yes the first week post op is challenging emotionally as you look in the mirror and wonder what you have done, however Mr Marando is always there to reassure you. You have to trust in the process, Mr Marando's total skill as a surgeon, decades of experience and expertise. It is totally obvious that Mr Marando is indeed in a class of his own and at the very top of his surgical game. After working in the NHS for 36 years I have not known any surgeon so easy to talk to or take such an interest in you as a person. If you want excellence in surgical outcome, compassion and care both pre and post op then look no further, you have found your surgeon. All the care has been truly exemplary and of the very highest of standards. I cannot praise Mr Marando highly enough and his hand picked staff at Star Clinic are also of the highest calibre whilst being so friendly and caring ..they make you feel as though you are part of the family. If I ever needed any more surgery cosmetically, then I would not consider any other surgeon, I have the utmost respect and total trust in Mr Marando. He is an exceptionally skilled surgeon but also is truly, a very lovely human being. It is evident that he lives and breathes his work as his dedication and commitment to excellence is beyond doubt and this shows in everything he does. His commitment to patient care is in a class of its own. The whole team at Star Clinic are outstanding and the clinic itself is spotless and has a calming, sophisticated air. His hand picked team share the same ethics as Mr Marando and I feel honoured to have been treated by such a surgeon and team...
If you want excellence in surgery, excellence in pre and post operative care by a surgeon whom truly cares about his patients in ensuring your surgical outcome exceeds your expectations, and by a very dedicated, caring team.....then look no further ..I wish I had found Mr Marando years ago, as he has transformed my confidence and my life. I am now the person I used to be and so absolutely delighted with my surgical outcome. I will remain forever grateful and deeply indebted.....
At the end of the day it's your choice but it's also your face and you need to feel you have total confidence and trust in your surgeon, communication is of paramount importance and I would certainly not trust any other surgeon. As I said previously, if you want a surgeon who will deliver outstanding surgical results in a warm and empathic manner, who listens and guides, who is there whenever you have any queries or concerns then Mr Marando is the surgeon for you. You are never just a number, you are made to feel very valued and unique. You are treated with the utmost dignity and respect at all times. If you want perfection, compassion and total professionalism then I wholeheartedly and unreservedly recommend Mr Marando and his Team at Star Clinic. Thank you so so much for everything.