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BellaVou is Simply the Best
Bella Vou Cosmetic Clinic in Tunbridge Wells is Excellent! From the choice of location in Royal Tunbridge Wells, a Spa town renown as a place to restore health since the 1600's through to the procedure itself and the aftercare, everything is thought about in detail to ensure that the whole experience is the best.
Upon arrival to the extremely smart exterior, a bell with "Overnight care" sits beside the "Day Bell", which shows immediately that not just the day clients but the overnight clients are considered just as carefully. Ann, the lovely receptionist greets you and the reception area is calm and the interior fashionable. You are then shown up to the first floor reception, which again is designed with impeccable taste, where a Patient Experience Lead will offer you a soft beverage and magazine. Your appointed liaison person then greets you (in my case, the wonderful Julia) and takes you to see your consultant (Dr Rado). Dr Rado's knowledge and explanation of the procedure was brilliant and Julia was able to find an appointment for me. All health care information was sent electronically (seamless) and the procedure booked in.
On the day, naturally, I was very nervous but again, Dr Rado and his nurse (who kindly held my hand at points which soothed my nerves) but the procedure was completed excellently. All aftercare instructions and products were given to me and after 1 week, i returned to have the stitches out. Again, the same level of super care was given to me, from meeting Ann at reception, through to the first floor reception with the Patient Experience Mgr and then onto the Nurse, with Dr Rado popping in along with Julia to see how i was and also to look at the transformation.
Everything is so well thought of here. The perfection of the surgery, combined with the exemplary care and customer service from start to finish is second to none. Thank you BellaVou
Upon arrival to the extremely smart exterior, a bell with "Overnight care" sits beside the "Day Bell", which shows immediately that not just the day clients but the overnight clients are considered just as carefully. Ann, the lovely receptionist greets you and the reception area is calm and the interior fashionable. You are then shown up to the first floor reception, which again is designed with impeccable taste, where a Patient Experience Lead will offer you a soft beverage and magazine. Your appointed liaison person then greets you (in my case, the wonderful Julia) and takes you to see your consultant (Dr Rado). Dr Rado's knowledge and explanation of the procedure was brilliant and Julia was able to find an appointment for me. All health care information was sent electronically (seamless) and the procedure booked in.
On the day, naturally, I was very nervous but again, Dr Rado and his nurse (who kindly held my hand at points which soothed my nerves) but the procedure was completed excellently. All aftercare instructions and products were given to me and after 1 week, i returned to have the stitches out. Again, the same level of super care was given to me, from meeting Ann at reception, through to the first floor reception with the Patient Experience Mgr and then onto the Nurse, with Dr Rado popping in along with Julia to see how i was and also to look at the transformation.
Everything is so well thought of here. The perfection of the surgery, combined with the exemplary care and customer service from start to finish is second to none. Thank you BellaVou
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