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Provider Review
WARNING!! PLEASE DO NOT GOT WITH THIS DOCTOR, Wish my experience with this office had been as good as the others on here I got my first Breast augmentation back on June 14, 2017, I was looking around for prices he was the one is charging $5800 for saline implant I accepted I didn't blame him It was my decision to pay $800 dls more. After the surgery I notice my left breast is different also both of my breast look very small I went back with him I asked him why my left size is like that and why they look very small, I'm been told by him because is the way that my natural breast was before the surgery also he said so many times that he put on me 430 cc , so I decided to let it go my husband and I decided to come back with him and get a deal for a second surgery the first time he said about $1500 to $1800 that he is not going to charge for his services, after 2 months he change his price to $3800 I accepted, he sent me to have a blood work test again I paid $75.00 cash for it, then we set-up the appointment for a second surgery at 6:30 am he never show up I waited for 2 hours there at the surgery center, I have to get up and asked at the front desk what is going on with the Dr one of the receptionists said that he had an emergency and he is ready to get on the plane that somebody is going to call me back to reschedule my surgery, nobody called me. I called his assistant Jessica she was acting like nothing saying what do you want to me to do?? is not my fault, Dr had an emergency also she said it was my fault because I don't like the results on the first surgery, she was very rude & unprofessional, I was really frustrated after 2 weeks Jessica and I try to get a new surgery date, I received an email from her confirming the new surgery will be on Tuesday but she is not sure what time will be , the next day Jessica called to let me know Dr Matthew decided not to do my surgery because he was thinking that I’m not going to be happy with my results that he will recommend me to get a silicon instead saline obviously the price will be higher , what kind of Doctor did this to his patients ?? I asked her that I need to speak with him, but he never contact me, also they never return my money that they charge to my credit cards for the second surgery, I called to complain tell them there is no reason to keep my money if I never received the surgery , I Called to care credit & Alphaeon credit cards to report a fraud from them. 1. If you are not happy with something you can’t speak with a manager because there is not manager , only Jessica, his assistant and Dr Malamet , if she didn’t answer she will txt you I CANT TALK RIGHT NOW well they probably need one to manage her customer services while on the phone speaking to one 2. They cancelled my follow up appointments 7 times after my first surgery we have to reschedule them 3. I asked for my medical records by txt, email, until now I didn’t received anything , I went to the office Dr Malamet make me sign a legal form to get my medical records but they didn’t sent anything yet Don’t be fooled with this people, they lack serious professionalism and courtesy.