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Provider Review

Board Certified Plastic Surgeon
969 Park Avenue, New York, New York
Overall rating

This review is long overdue. I found Dr. Devgan on Instagram and was impressed by the videos of procedures and the fact that some celebs have gone to her. I agreed to go in for the $500 consultation. I had plenty of questions about different injection sites and skin treatments but decided to go with the tear trough injections with volbella (her recommendation). This was a $2500 procedure which is very expensive but I went for it with faith that she had the expertise and would not let me down. But I was wrong! The injections did not hurt. Immediately after, before I had a chance to really view my face, she pulled out her phone and I allowed her to post a Snapchat of me saying that I was satisfied which I wish I could take back! I then looked back in the mirror and noticed immediately that my right trough looked filled but my left trough did not. I mentioned it to her and she said it would take 3 weeks to see the result. Which I dont understand why I was seeing the clear result on my right but not my left. 1st, 2nd, and 3rd week passed and absolutely nothing changed. It was obvious that the injected filler in my left side was not placed where it needed to be or simply did not get enough filler as the right side - you don't need any kind of medical training or expertise to notice such a thing. I'm still SO upset that I paid this amount of money in effort to have it done once the right way and she did not deliver. I scheduled the follow up to explain to her all of the above in hopes that she would do something to fix it. I waited 1hr and 15min before the girl put me in the room. I explained my concerns and she left and came back in 3x.. I could tell that she was speaking with dr. Devgan in between. 40min later I got so upset and demanded to see the doctor! Then Devgan came in gave me two options 1. Pay full price for the procedure again or 2. Nothing at all. She gave me a complete run around as to why one side was deeper than the other. I explained to her that I know this and the left side clearly needed more filler OR you just didn't place it properly and she continued the run around about aesthetics. I was looking her right in her eye watching her do everything but ADMIT that she did not address my troughs properly and causing assymetry. She speaks very kindly but her actions told me otherwise - I was speechless, my eyes swelled with water and she just stared at me as I cried. She didn't seem to feel bad about how dissatisfied I was and explained to me that the procedure is expensive because of her "expertise" and I responded with I KNOW! That's why I came here I don't know why you won't correct it. One eye still has a deep line while the other is filled which makes my face as whole look 'off'. I don't trust dr. Devgan and will NOT be returning.