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Cellfina Gone Bad....
When I first met with Dr. Mark Song (father of Kyle Song) in Irvine, I was interested in getting Cellfina done. Dr. Song examined me and we discussed my concerns. He was optimistic when he said he could address my concerns and told me I would be very happy with the results. He even said that he does all the Cellfina training, so I thought I was in the best hands!
The day of my procedure was the day his optimism turned into pessimism. While marking up my "rear" he started to say out loud, "oh this one won't work, this one will not have a good result, etc." Which areas was he addressing? I asked him which dimples he was talking about? I was starting to doubt my decision right at that moment. The RN in the room with him (helping him to mark my buttock area was pointing out dimples to address and he was saying out loud, "yes, that would work." How is it a RN can have more knowledge than a Dr. who told me that he "trains" others in this procedure?
They finished marking me up, he took pictures and showed me what his target areas were. He made me sign the picture he took of my back side marked up (I was NEVER told I had to do this)! I questioned him again about the areas he couldn't address during my "mark up" session? He pointed to the areas of my concern. I was shocked! I asked him why we couldn't address those areas that he originally said he could? He said, "no it won't work, after further examination I see that nothing can be done with them."
I was heartbroken, and upset because I was mislead from my consultation that he could do what he said he could. The procedure was fine, and I did as I was told to post procedure.
My first post-op visit was another upsetting appointment. I arrived on time, only to be rushed into a room, Dr. Mark Song came in and asked me to "drop" my pants where he examined his work and my healing. He squatted behind me, was very quiet, and then said, "okay, we'll see you in 4 weeks." I was shocked again. It was very unprofessional, and when I asked questions about my recovery and all the areas he did not addressed, he said, "nothing can be done, but exercise." He ushered me out of the room, told the receptionist to book an appointment 4 weeks out and then took a male patient in for Botox. It was a rush, and very uncomfortable.
I booked my next appointment 4 weeks out, and a week before that appointment I received a call from Kelsie stating the doctor was going to be on vacation, and for me to call back to make another appointment. Again, very unprofessional behavior. I don't mind if he takes vacation, but you really didn't know about your vacation 4 weeks prior of me making my second post op appointment?
To date, I put out $4,000 for this bad experience and I still have cellulite on my buttocks. When are doctors going to be held accountable for doing a bad job, lying to a prospective patient, then walking away with our hard earned money and lousy results?
Would a real doctor please stand up?!
The day of my procedure was the day his optimism turned into pessimism. While marking up my "rear" he started to say out loud, "oh this one won't work, this one will not have a good result, etc." Which areas was he addressing? I asked him which dimples he was talking about? I was starting to doubt my decision right at that moment. The RN in the room with him (helping him to mark my buttock area was pointing out dimples to address and he was saying out loud, "yes, that would work." How is it a RN can have more knowledge than a Dr. who told me that he "trains" others in this procedure?
They finished marking me up, he took pictures and showed me what his target areas were. He made me sign the picture he took of my back side marked up (I was NEVER told I had to do this)! I questioned him again about the areas he couldn't address during my "mark up" session? He pointed to the areas of my concern. I was shocked! I asked him why we couldn't address those areas that he originally said he could? He said, "no it won't work, after further examination I see that nothing can be done with them."
I was heartbroken, and upset because I was mislead from my consultation that he could do what he said he could. The procedure was fine, and I did as I was told to post procedure.
My first post-op visit was another upsetting appointment. I arrived on time, only to be rushed into a room, Dr. Mark Song came in and asked me to "drop" my pants where he examined his work and my healing. He squatted behind me, was very quiet, and then said, "okay, we'll see you in 4 weeks." I was shocked again. It was very unprofessional, and when I asked questions about my recovery and all the areas he did not addressed, he said, "nothing can be done, but exercise." He ushered me out of the room, told the receptionist to book an appointment 4 weeks out and then took a male patient in for Botox. It was a rush, and very uncomfortable.
I booked my next appointment 4 weeks out, and a week before that appointment I received a call from Kelsie stating the doctor was going to be on vacation, and for me to call back to make another appointment. Again, very unprofessional behavior. I don't mind if he takes vacation, but you really didn't know about your vacation 4 weeks prior of me making my second post op appointment?
To date, I put out $4,000 for this bad experience and I still have cellulite on my buttocks. When are doctors going to be held accountable for doing a bad job, lying to a prospective patient, then walking away with our hard earned money and lousy results?
Would a real doctor please stand up?!
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