Treatment Provider
Reviews you can trust, from real people like you.
How it works
- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
Sort by:
*Treatment results may vary
I Trusted Him with My Revision—and It Was the Best Decision
After my previous surgeon retired, I was looking for someone I could trust for a revision—and I’m so thankful that Mr. Russell took me on as a patient. From my very first appointment, he was upfront, honest, and set realistic expectations, which I appreciated. He came across as genuinely empathetic and took the time to listen. I felt like he truly understood my concerns and hopes, which made me feel confident and eager to move forward.
Throughout the whole process, his PA Avril was incredibly supportive—always at the other end of the phone to answer any questions, no matter how small. She was also a huge help during my recovery, providing reassurance and quick answers whenever I needed guidance. It made a big difference knowing I wasn’t on my own.
On the day of surgery, I was more nervous than I’d been the first time. I think I was just afraid of waking up again to a result that didn’t match what I had hoped for. But that morning, when Mr. Russell came to mark me up, he was calm, kind, and reassuring—his empathy in that moment helped settle my nerves. Later, just before I was wheeled into theatre, he gave me a wave and another few words of reassurance. I’ll never forget that. It made all the difference.
The surgery was day-case, which was perfect for me—I much prefer recovering at home, and it was a far better experience than my first surgery, where I had to stay overnight and barely slept. Just before I was discharged, I caught a glimpse of my new chest in the mirror, and I immediately burst into tears of joy. It was clear I had woken up with the result I had hoped for.
Recovery was smooth with minimal discomfort, and I had no complications. By the time my 6-week checkup came around, I was genuinely excited to see Mr. Russell again and share how happy I was.
‘Perfect’ is a word that’s used cautiously in plastic surgery—but for me, my result is exactly that.
Throughout the whole process, his PA Avril was incredibly supportive—always at the other end of the phone to answer any questions, no matter how small. She was also a huge help during my recovery, providing reassurance and quick answers whenever I needed guidance. It made a big difference knowing I wasn’t on my own.
On the day of surgery, I was more nervous than I’d been the first time. I think I was just afraid of waking up again to a result that didn’t match what I had hoped for. But that morning, when Mr. Russell came to mark me up, he was calm, kind, and reassuring—his empathy in that moment helped settle my nerves. Later, just before I was wheeled into theatre, he gave me a wave and another few words of reassurance. I’ll never forget that. It made all the difference.
The surgery was day-case, which was perfect for me—I much prefer recovering at home, and it was a far better experience than my first surgery, where I had to stay overnight and barely slept. Just before I was discharged, I caught a glimpse of my new chest in the mirror, and I immediately burst into tears of joy. It was clear I had woken up with the result I had hoped for.
Recovery was smooth with minimal discomfort, and I had no complications. By the time my 6-week checkup came around, I was genuinely excited to see Mr. Russell again and share how happy I was.
‘Perfect’ is a word that’s used cautiously in plastic surgery—but for me, my result is exactly that.
Provider Review
Specialist Registered Plastic Surgeon
Dr Darren McKeown's Aesthetic Medicine Institute, Glasgow, Scotland,