Devastated

More disappointed than ever! I’m updating my review because I hope with all my heart that no one else will ever have to go through what I have! After I wrote my first review I was contacted and was told that dr. Ayala wanted to make things right and that he was sorry ( mind you I never heard from him personally, even though he does have my husband’s phone number and our email!). I was not able to go in to talk to him as I was recovering from surgery, so I asked if he could put in writing was his intention of making things right ( if it was true and he had the honest intention to make things right putting it in writing shouldn’t have been a problem! If not what guarantee do I have?!). I was also asked to remove my first review while I waited to talk to him, which I said no too, and never heard from this office again. This only reinforces why I shouldn’t take my review down! The pain on my breast gets worse every day, one side is already sagging after the lift, the other one I can feel the implant as it feels like it’s going to pop out of my chest. I waited 29 years to get my breast fixed from the doctor that botched me the first time just to be going through the same hell this time. I’m devastated and I have no clue how or when will I ever be able to be fixed! I know I lost all believe and trust in dr Ayala and wouldn’t let him touch me ever again! He knew how much this meant to me and how long I waited to get it fixed. If he really cared about his patients as he claims he would offer to refund me the insane amount of money I paid him and apologize for doing me so wrong. Nobody deserves the pain and outcome I got, NOBODY! 

I felt very welcomed at first!! But BEWARE!!! The staff is friendly & so is Dr. Ayala..but my complaint is about after the procedure is all said and done & paid for. I had a breast lift & augmentation done. I had 2 surgeries with him, the first one I was left with part of my nipples in the incision below my breast “The "Lolly Pop Incision" as he explained turned out with major bad scarring and dog ears and had a lot of infections, which I was blamed for( how did I give myself an infection if they bandaged me after surgery and I had an infection on my first day follow up when they changed my bandages??) . Then Both of my implants became incapsulated so for another fee ( you still have to pay even if you have complications) and 6 months later I went back under the knife where he exchanged my implants and fixed the scars. The scars are better but Now but my breast are 2 different sizes again ( they were different in the beginning and that’s why I had surgery) my left one is starting to sag already ( I had a lift on both in the first surgery with him), I have a big dent on the upper part of my left breast & my nipples are now different in shape and size, on the sides where the implants were put in I have a row of stitches picking out that can only be taken out now if I’m cut open again and I’m in pain every day, my arm is always asleep and my right breast is in constant pain ( mind you this is not the only surgery I’ve had, I’ve had others and never had these issues). After the second surgery he saw me at my one week post op and that was it. After all the complications from my first surgery he didn’t care to see me more often and make sure I was ok. Not one call to check on me. And when I did go in Seemed like he hid every time he saw me. I’ve been in a lot of pain on my breast since and I was just told to go back at the 3 months, that’s normal and it usually takes 6 months for things to get better. I still have stitches poking out on both of my breast ( more like fish lines the way they feel and look), definitely doesn’t feel good and they’re not attractive at all! This is NOT normal. I asked for my records to give to my insurance so that I could seek help in getting fixed, because I lost all trust in him, and was told unless I paid another fee( were up north of 20+k now) I couldn’t have them. So here’s more money, that on top had to be cash... fishy..... I’m VERY disappointing as I paid a lot of $$$ for this procedure & I waited 29 years to have the money to get it done and I trusted Dr. Ayala's plastic surgery, I believed in him..BIG MISTAKE! At this point I really believe I should get the money I paid back, because this is not what I paid for!
So in all, please please do your own research before you waist thousands of dollars on a job that goes bad!! Make sure you talk to other patients and don’t let the stars in the reviews fool you! Make sure the doctor is willing to spend time with you and answer all your questions and not just run by you while eating his lunch making you feel like you’re a pain. Ask lots and lots of questions like "what if the results aren't what I expected, then what"....because in this case you’ll get nothing!