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Misleading and Sketchy Practice
This is specifically for the plastic surgery department, Dr. Geers and her team were lovely during my consultation but everything else changed super quickly. When I initially looked, the price for a BA was quoted as $6000-$8500 on their website and Michelle read that to me and confirmed it. So I booked a ($200) consultation, however they were booked out a couple of months and I kept checking the price a few times between then to make sure I knew the general price. It wasn't until I got my quote after/ around the time of my consultation that they changed the price drastically. I got quoted pretty much double of what I had seen and been told. I went to check the website again and they updated it to say STARTING at $9900 so you can understand my confusion when I saw all of that. Initially it had a price range, now it says starting at. When I brought that up and asked for a price breakdown, they offered to call me to explain. When they finally called, all they did was say the facilities and all the people (such as anesthesiologist) just increased their fees without any notice to them. You'd think because they know what it's like to get surprised with an increase that they'd have the respect to tell their patients about the increase, right? Nope they didn't inform me of anything, or take any responsibility for anything. I didn't even get a price breakdown either, Sherri just told me what's included in the price not any actual breakdown, price by price. It all seemed sketchy. I just wish they would've been more communicative and told me to expect way more than what's on website or that the price could increase from then to now. I feel like I wasted getting time off of work and $200 because if I had been told any of this information I know now, I would've never booked a consultation. I appreciate the time they spent with me but overall, it was still a very bad experience that I think people should be aware of. Please ask so many questions if you choose this place.
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