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POSTED UNDER Eyelid Surgery Reviews REVIEWS

Repair Previous Surgery from Another Doctor.

ORIGINAL POST

Dr. Steinsapir and his office manager Faith are...

sasha_123
WORTH IT
Dr. Steinsapir and his office manager Faith are amazing. I had a previous surgery from another doctor that I was very unhappy with. I then went to visit Dr. Steinsapir and he said he could help which is a miracle in itself. Both Faith and Dr. S are so kind and understanding of the patients’ fears and anxiety. Faith helps so much to work with you on scheduling and making sure you are comfortable and everything is ready for surgery. They truly understand what the patient is feeling and she is so comforting. I felt assured when they would follow up with me after my initial visit to make sure everything was fine with me. With them, I felt like I was amongst friends instead of just people from a doctor’s office.
If you are considering surgery or are unhappy with a previous surgery, I would absolutely recommend Dr. Steinsapir before you do anything else.

sasha_123's provider

Kenneth D. Steinsapir, MD

Kenneth D. Steinsapir, MD

Oculoplastic Surgeon, Board Certified in Ophthalmology

4.8 | 78 Reviews
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sasha_123 rating for Dr. Steinsapir:

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Kenneth D. Steinsapir, MD
Response from Dr. Steinsapir:
It was our pleasure to assist you with your medical needs. You are lovely and kind. The care we delivered to you was much deserved and an honor to do so. We appreciate you as much as you appreciate us! Look forward to seeing you again soon!

Replies (3)

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October 8, 2017
Can you tell us any details/procedures that were done to fix the previous surgeons work? Any details on what condition dr s fixed for you?
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November 4, 2018
Hello! I live in Virginia and had an upper Blepharoplasty and a direct brow lift last December (2017). I chose an oculoplastic surgeon with 31 years of experience and thought I had struck gold. Both surgeries were botched in different ways and I have been very depressed and saddened by what I was promised to be a beautiful result. My doctor did not keep her promise to fix anything that may go wrong and did not refund the money she promised after we finally came to an agreement. She made me feel as if I expected too much and that I was literally wrong for feeling so disappointed and discouraged. I couldn’t believe I was being blamed when I did everything in my power to make the surgeries a success, from pre to post op care and scar treatments. My entire last year has been stressful, depressing, avoiding people, and my self-esteem is at an all-time low due to the way I look now and the way I was treated with no compassion by the surgeon who did this to me. I am at a loss on where to start getting my eyelids revised and the terrible scars from the browlift fixed. There are so many doctors to sort through, I work long days and don’t get much time off, so it’s hard to find time to research, make a decision, set up consultations, etc., and I’d been hoping to find someone closer because I’m terrified about something going wrong the 2nd time around. California is a long way from Virginia. However, I wish I had gone to Dr. Steinsapir first (in hindsight) but I really thought I had found a wonderful surgeon (who turned out to be a salesperson and a phony). While I know it will be expensive to get this revised (travel time and expenses, etc.), I need to make 100% sure that I choose an excellent revision specialist. I’ve been through so much already that I’m being very careful about choosing the right surgeon.

Do you still absolutely stand by your words about Dr. Steinsapir? Do you have any words of advice on proceeding forward after enduring a terrible first surgical experience? Thank you, Mary
June 24, 2022
Great encouragement! I'm hoping to get my revision surgery with Dr. Steinsapir in early 2023. Would you message me, please?