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LifeStyle Lift Nightmare! - Atlanta/Marietta, GA

ORIGINAL POST

BEWARE !  I was very disappointed in what...

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Chrystal Eckes
$6,300

BEWARE

!  I was very disappointed in what was advertised versus what I wound up with. I wanted to freshen my eyes and they talked me into a mini-lift. (The consultant indicated that I could save this much $$$1200 if I signed today.)

Both eyelids were cut differently, one was not even in the crease of my eye. One eye was cut like a cat eye with a curve on the end and the other eye was cut straight across and a pocket of fat was left to hang over the straight cut. My EARS GREW much longer and hurt constantly. The pain was intolerable. My face stayed swollen black and blue for 3 weeks. The pain, the crunching noises, the smell, there is no way to describe how horrible the experience is. When I complained about my eyes after they started to heal up and you could really tell how different they were, LSL kicked me to the curb. Their suggestion was for me to have a brow lift... that would have only made the scar on the eye that was not in the crease look even worse. The surgeon did not like being questioned on my visit to remove my sutures (which they left 1/2 of them in) about why he cut me twice behind one ear. He told me to grow up.

In the beginning I only wanted them to fix my one eye that was cut straight across & remove the fat bag. I refused to see Dr. KK after his hateful 1st visit antics. I had no idea that he did not work for LSL and that he was/is a freelance surgeon and he has his own practice closer to me than LSL in Marietta. (He also offers his own version of the “One Hour Lunch Hour Lift”) I returned to the home office thinking I signed up for the surgery with them, they would be the ones that would help me. They refused to do what I ask for. So, I asked for my money back to have my eye fixed by another doctor, again, excuse, excuse and more excuses. They kept having me drive over 100 miles to see them (5 times for follow ups + 2 original visits) to see if there was any improvement and they never took any notes nor pictures until I showed up with my husband. When my husband was with me, the General Mgr. joined in along with Dr. W. I asked for my after pictures to be taken at this time and they were.

My ears continued to hurt like a toothache. The skin felt like it was wadded up behind my ears and my lobes were stitched to my face. I could not stand to wear earrings at all for the first 5 months. I could not sleep on my side, it hurt to talk on the phone, It hurt to wear my glasses for any length of time. I just cannot explain the kind of pain, searing, stabbing and burning all at the same time. I searched for other surgeons to redo the work. Most of the doctors just shook their heads (like you big dummy). How was I to know????

I picked the LSL office due to the advertising and what the brochure promised. The before and after pictures that are shown and the endorsement of ABC, CBS, NBC and others. The endorsement of Oprah and others + Dr. K, the founder and all his talk of how safe the procedure is. The doctors credentials looked good (I did look him up on the net), the advertising was excellent but as far as the procedure, it was pure hell. Dealing with the front office and the home office was hell after the surgery. I had to have the surgery REDONE completely by a competent surgeon. I could not believe the difference! I woke up, my eyes looked almost completely normal on the 3rd day and they look the same. My ears no longer hurt and they are not long anymore and they look like they use to.

I think if I had not found this new surgeon I would have sunk into a deeper depression and no telling what I would have done to myself. I just can't believe that a company that is as large and as well know as LSL can get away with this kind of treatment of their clients. This just can't go on. I have read real horror stories and have heard even more from women too embarrassed to post. It seems like they can do whatever they want and there is no way to stop them and everybody is afraid of them. One woman told me that she was threatened with a lawsuit if she even mentioned the Dr.s name.

If I can stop one woman or man from going through what I went through, I figure that I have done them a big favor. The big selling point of not being put to sleep and that makes it so much safer is complete BS. I will never forget the stench of my own skin burning and hearing the surgeon saying over and over he was late for another appointment. My one hr. appt. took over 3 and 1/2 hours.

I FEEL like I will forever be scarred by what LSL did to me and if they offered to redo everything for free in 10 years and give me a million dollars too, I would leave the country on that day!

1-19-09 I would also like to add as of the CBS TV 46 interview that aired recently, they too are being sued by LSL. (As of right now, the videos are still up, email me if you need the link) They are saying that CBS is harming their good name they have worked so hard to build. Well, LSL, did you ever stop to think HOW HARD all of us had to work to save the money to have your lift done. And the main thing is that everything that you say in your commercial is untrue for most of us. Your lift is not CHEAP by any means. And the help I was suppose to get from the LSL founder personally, well, that did not happen either. He wound up asking me a whole lot of questions about things that were not related to my Lift at all. I will let you know more about this situation and exactly what he was asking me about at the appropriate time.


Chrystal Eckes's provider

Kun Z. Kim, MD

Kun Z. Kim, MD

Board Certified Facial Plastic Surgeon

Chrystal Eckes

Chrystal Eckes rating for Dr. Kim:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
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Replies (322)

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November 3, 2008
I am looking for other women that had unhappy results with the LSL procedure in Atlanta, GA. Contact me through Realself and I will reply.
(unregistered guest)
December 3, 2008
Thanks Chrystal for sharing your eperience. I live in Smyrna and was seriously considering using the LSL Atlanta location. You definatley stopped me..Good luck and i hope you can get everything taken care of soon.
(unregistered guest)
December 10, 2008
Thank you for your posting and I am so sorry about what happend to you. I am cancelling my appt. next week.
(unregistered guest)
December 29, 2008
Yes it has been a year since i made that huge mistake and I still look horrible. My eyes are different and the scars are so wide and bid I will never be able to pull my hair up again. My ears were sewn back flat and long and wrong. Do NOT do this and it is a scam. I am saving my money to see a professional to see if it can be fixed. The men at work call me "scar face" but it is not funny. It has depressed me and I hate that I ever fell for it.
January 4, 2009
Chrystal, I am still waiting to see how things turn out. I had chin lipo and tightening done at the Atlanta office Dec. 8. A month later, the lipo incision is still a bit pink, which is to be expected. My issue is the thickening along the muscles in my neck, and the spots of wrinkly skin on each side. I am worried that this is what I'll end up with. I'm calling the LSL office Monday to see if the dr. will talk with me. She wanted me to see me in 4-6 weeks post-op, but I haven't scheduled the appt yet because I live 2 1/2 hours from Atlanta. It worries me to think that this is the way it's going to look from now on. I spend half my time now wondering why I put myself through all of this. Everybody at the office was wonderful. But the shots were awful -- that, and the throwing up on the way home and the following morning. What was your experience like?
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January 6, 2009
MI MI, you cannot beat yourself up over this, you can talk with others who like you wound up in the same situation. You have to network with the rest of us here on realself and tell about your situation and let others know that this has happened to you and IS GOING TO HAPPEN to other women if we don't stand up to this company and tell our stories. Please contact me thru realself by clicking on my name and email me. I would be happy to talk with you. Best, chrystal.
January 17, 2009
Well, my results were good from the ATL LL facility. I won't say that you must have had a bad DR. that did yours. Dr. F was mine. However, looking at your photos it is obvious that you are a heavy smoker and sun worshiper. So you started with the odds against success. They probably should have never made you a good candidate for the LSL. I mean be honest..you can't shine a turd and that's just a fact. If you smoke, suntan to excess and are fat this procedure is not for you. BTW my earlobes were stitched to my face as well and I'm really glad b/c the looked old too. Now my ears looks normal. Its been 7 months since my LSL and I still do have some phantom tingles along my jawline, but even the high surgeons will tell you 9-12 mos for full effect of the surgery. They just should have never approved you for the light job..you should have gone to the regular facelift IMO.
January 17, 2009
Tina, For me, I kept massaging the incisions, especially behind my earlobes and worked out all of the kinks under my skin. Keeps the blood flow in the area to promote healing. I hope this helps.
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January 21, 2009
MiMi, don't let those guys at work get to you. It is hard enough to get through life with the everyday trials and tribulations. Just stand hard and fast and know that we are all behind you. You just need to makeup your mind that you are going to get your face fixed and then do like me, keep searching until you find a kind surgeon that is smart enough to fix what has been done to you. I am so very sorry and I hope that time will help heal your scars. Try the vitamin E creme and the scarderma. And remember, stay out of the sun, it only enhances the scars. Write to me anytime. Best, Chrystal.
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January 25, 2009
To Susan Wells: thank you for your most astute observation. My pictures speak for themselves, I looked better before than after and I know that I did not perform the surgery so it must have been the knife? Why you must be a mind reader. I do not smoke and Yes I have been in the sun but not to worship. As far as a TURD, I don't see your pictures anywhere. If you like your ears longer than before and stitched to your face good for you. I didn't, it does not look natural and since you know everything else, you must know they call that pixietosis. A dead giveaway for this procedure. Since you are so happy with your lift why don't you share your photos with the rest of us. We would love to see the results. Best, Chrystal.
April 1, 2009
Susan, Given how great your procedure was as posted in this forum, why do you say so many negative things about your expeerience and the doctors and the procedure in the clinic, in your review under "Little pain for sooo much gain". Everyone that reads your comments in this post by Chrystal should go to this post "Little pain for sooo much gain", and read what you put there...which one of your experiences is it you really believe, or do you even know at this point. Seems like you went on here just to harass Chrystal. We are waiting for you to post before and after pictures so we can find out!
June 8, 2009
Susan WElls...I just read what you wrote to Chrystal....and you are just plain evil.
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June 17, 2009
Thanks McKen, Susan Wells I do believe is an "OTHER". You know a poser, imposter, a LSL looser with nothing better to do than harass us who are trying to warn people not to do this to their selves. Anyway, If this is all they have to do here on earth, wonder what they will do in Hell???? You see, if I had good results, not only would I register, use my real name, post my doctors name and put up all kinds of pictures, I would want everyone to know who I went to and what center to use so as to repay the surgeon for the same good works in "kind". Know what I mean. Almost all the people that have good result do not post their real names, hardly ever a picture and they do not register so you can't email them privately. So there. They seemed to quit sending evil emails to me at home when I started pasting the emails back on their page and replying to them on their home page. They did not like that at ALL! Oh me.
June 23, 2009
I am sheduled for 7a tomorrow, is it really that painful. I can't stand lots of pain @ all. Now i am only thinking about the doing the chin, what do you think?
June 23, 2009
Don't let them fool you into thinking this is easy and pain free. If you had it done, you know already what I am talking about. They lead you to think there are two "small incisions." I have Dr. Kent's own words quoting that. It is anything BUT! They cut you from the front of your ears to the back. They cut the earlobes off your face and sew them back on. All done while wide awake.
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July 10, 2009
LJ in Atl, did you get your 7 am LSL? Just wondering if you did how it went? Let us hear from you.
October 4, 2009
It has been 3 years and 6 months since I had my "procedure" and I am still experiencing difficulties. Not only do I look worse than I did before the surgery, but I still have stitches popping out of my skin around my ears. It has been hell. I'm hoping that there will be a class action suit against them and would love to get our money back, though we can never get back our dignity.
November 19, 2009
Thank you! I was thinking very seriously about getting this procedure done on me but after reading your letter I am now looking into getting a facelift. Can you Email me the link of the interview to me please. Hope you're feeling better now. Also anybody know of a good plastic surgeon in the DFW area please let me know
November 25, 2009
Thank you-- I wont go there--I just wish they would shut them all down if this is happening everywhere
November 29, 2010
LSL was fined a huge amount for having their employees join message boards and post messages that claim positive results. These employees were also told to defame posters with complaints about LSL. I just thought others would like to know what kind of company they are and what to look out for.
January 1, 2011
Thank you and all the other women who have posted. I was considering this proceedure but after reading these posts, NO WAY.. you are right. Someone should contact a lawyer and shut these people down.
January 18, 2011
I WAS seriouly looking into this!
After reading your story and others, there's NO way I'll do this.
Sorry for your problems, but thanks for letting the rest of us know!
February 11, 2011
My experience was very similar to yours. I had little ears and earlobes prior to the lift. They are now HUGE with very LOOOONG earlobes. My ears were literally pulled down beyond my jawline. The pain was almost unbearable. I have heavy scarring behind one ear and much less on the other. Loose skin in the front of my neck was left as well which seems bizarre since he pulled my neck so tight I now have a nice big adams apple. Did I say I'm a woman??? When I confronted "Dr. A" about this, he said he thought my ears would separate. He then suggested that I get laser treatment for my neck. Mind you, this was two weeks after surgery. I could not believe he could blow me off so easily. When I told him just how upset I felt, he left the room without saying another word. It's been almost 4 years since my surgery and I look worse with each passing year. Please, please, please, anyone out there who is considering this surgery, do your homework. I wish I had.
March 7, 2011
I disagree with your comment. I DO NOT SMOKE, I DO NOT SUNWORSHIP, AND I WEAR A SIZE 6 I AM VERY THIN. So..... what is the excuse now???? I am another person that got the same Dr. and I have the same unhappy experience... so what is your lousy excuse now huh?????
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March 24, 2011
If it sounds too good to be true, it usually is! Chrystal Eckes, thanks for your post. I was thinking about having this procedure done. I'm glad I ran across this site! I definitely won't touch it now! I seriously hope you can come to a satisfactory, pain free place in life. Also hope someone will start a class action suit and shut these hack-jobbers down! There is always going to be a Susan Wells anywhere you go. Best to ignore. There are enough posters here who got the hack job to overcome her know-it-all personality. Good luck, Lady!
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March 24, 2011
I posted in reply to you. I don't know why it didn't show up below your post. First time for me on this site. Best wishes to all!
November 11, 2008
As you said, "If I can stop one woman or man from going through what I went through, I figure that I have done them a big favor. " Consider my mother that person. I made her read yours and other reviews on this website, and you all talked her out of it. I can't thank you enough!
March 12, 2009
http://www.ftc.gov/index.shtml LADIES!! I think we've missed the boat...instead of complaining state by state...this is NATIONAL!! Here is the Federal Trade Commission's website....and their complaibnt site is above....PLEASE TAKE TEN MINUTES AND DO THIS..................and pass it on!! If they even get 50-100 complaints all at once...they will have to look into it....here is my version. Focus on the false advertising!!! The FTC goes after that!!! It is FRAUD!!! Thanks
(unregistered guest)
March 26, 2009
OMG!! I was really considering doing this, until I read the experiences of this woman. The TV ads are so misleading. Now, I'll just grow old gracefully unless I can find the fountain of youth. Thanks for having the courage to share your story and pictures. LSL should be investigated.
June 16, 2010
You sure stopped me. Some time ago my daughter made an appointment for me which I canceled. Now the effect of age bothering I called asking information. Money was a factor, anesthesia and time loss. The company would not give any information, so I made an appointment and decided to check on the web to see what could I find out about them. I so grateful I found this web site. It save me from pain and the rest of the horrors describe by other clients. WHY ARE THEY STILL DOING THIS???
June 16, 2010
Hope people do complain. This is criminal.
January 20, 2012
Thank you to everone who has posted their story. Be it good or bad. I was considering this procedure, but now want to persue a more conventional approach. To the ladies who had a less than desirable result, I feel your pain. I will not choose this procedure and I thank you.
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January 22, 2012
FW, I am so glad that you decided to do your homework! In the long run, I think that you will be much happier and go through a lot less pain than those of us who chose to believe the information provided to us by infomercials and company representatives dressed as medical professionals. I think that this company has shown us that under no circumstances can one believe what is written on a website by marketing professionals and informercials are for one thing: SALES. No matter which route you or any other person chooses, please get 2 medical opinions! Best, Chrystal Eckes
November 11, 2008
You say, "If I can stop one woman or man from going through what I went through, I figure that I have done them a big favor" Well consider me that person! I'm sorry about what happened to you and cannot thank you enough for your truthful review.
November 23, 2008
Thanks all who posted here.I am cancelling my appt. for Dec. 2,I will look else where!
November 29, 2008
Chrystal please send me more pictures how are you feeling now, I hope your feeling better, my mother inlaw is still very depressed and in alot of pain. I appreciate your emails. Have a Happy Holiday.
UPDATED FROM Chrystal Eckes
6 years post

Please get a 2nd opinion.

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Chrystal Eckes
March 31, 2014. I thought that after all the advertising scams were brought to light and how Lifestyle Lift was posting their own favorable reviews that people would catch on and realize that SURGERY for the face cannot be performed in a hour. I still peek in now and then to see what people are saying and read a few, but I refuse to get sucked back into this hate relationship that I have towards LSL. I can only say that after I suffered through the surgery and horrible follow up that I WOULD NOT NEVER, EVER, even if it were FREE, have another LSL doctor touch me (nor would I send my worst enemy there). I can only warn people to take the time to get a 2nd opinion before you opt for this advertising driven marketing machine. They will take your money and it's just gone. You might as well take a vacation of a lifetime and enjoy it.

Replies (19)

April 1, 2014
I totally agree, even years later, I still suffer pain and scars from my LSL procedure. I agree with Chrystal - I wouldn't do it again even if it were free. BONUS SIDE EFFECT: TRIGEMINAL NEURALGIA (Look it up, it is nicknamed the suicide disease) on EACH side of my face! Doctor says it NEVER happens on both sides, so he says it has to be the scarring from the LSL procedure (I finally, totally embarrassed, admitted to him that I had had). I now get to take anti-seizure drugs every single day to try and control the episodes. Look up the side effects from those medications. In the politest terms I can say on online - it sux.
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April 1, 2014
First, someone did a great thing and posted the 8 part series done by TV46 in Atlanta on LSL here at realself. Here is the link: http://www.realself.com/forum/lifestyle-lift-investigation-video Everyone who is thinking of having this done needs to watch this and then make a decision based upon what you see and hear. Lovely Lady, thanks for the comment. I just wish I had the gumption to keep up with the board and warning women. I have had read reviews of women who have said, "hands down, best thing that ever happened to them". Well, Angels on their shoulders must have been with them. They are blessed that they did not have to live through what many of us have, scars, infections, wounds that will not heal, MRSA, and your condition. Some women even died. The very fact that this lift was ousted in the early 70's due to the fact that it did not last should be testament enough not to be used. Kent has turned this into a mega-marketing machine that just keeps on sucking women in. If people would only take a few minutes to research, get a 2nd opinion, maybe a lot of this could be stopped. Until legislation is put in place to stop these "Chop Shops" and doctors realize that they are in fact causing much harm, then maybe they will be stopped. I feel for each woman out there who falls for the hype and advertising. Just looking up the doctors credentials IS NOT ENOUGH. The doctor who did my lift has excellent credentials. I don't believe that it was him, but the way the lift is performed and in a such a short amount of time, really, what did I expect. The word surgery was never mentioned. 2 small cuts. My hind end. I wish you the best Lovely Lady and thank you for the kind words. I am so sorry that you have to take meds everyday. Bless you. Chrystal.
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April 5, 2014
Lovely, I am so sorry that of the horrible things that could have happened to you. I do hope that you can find someone will develop sometype of procedure where you won't have to take med's everyday. Huggs for you, Chrystal.
April 21, 2014
All these posts have been very helpful . I went to see them ( LSL) this past weekend and yes they did try to get me to commit right there and then with a refundable deposit. It's a good thing I told them I don't usually like to make hasty decisions and was going home to think it over. I am definitely not going to have anything done with them !!! Once again thank you all.
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May 10, 2014
Good for you! Please when researching this company, also seek a second opinion from an established facial plastic surgeon in your area. It is not too far fetched to say that the price that LSL charges and pricing from a regular board certified private practice plastic surgeon is not that far off. I wish that the information about LSL had been available to me when I had the surgery. I can only warn women and men to do your research, information is your best weapon against bad surgery. Best, C
June 9, 2014
After reading all these horror stories, I immediately asked for my $400 refundable deposit. My surgery was to be in 2 weeks and I was terrified after reading the reviews. It was so sad how the women had to suffer in pain. They (LSL) need to be put out of business and shut down. I'm still waiting on my refund....wish me luck! Thanks to all for saving my life. ***HUGS***
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September 10, 2014
This story seems pretty outlandish, or at the very least, greatly exaggerated. Your depiction of your "revision" correcting all of your issues and concerns within "3 days" is not even scientifically possible. Any procedure (especially a surgery that corrected the laundry list of issues that you disclosed in your review) would have taken at least 30 days for the swelling and scar tissue to settle before you could accurately tell that your eyes and ears were "back to normal". And how is it exactly that a lower face lift can cause your ears to "grow longer"?? This site is provided to the public so that consumers can accurately disclose proper information about plastic surgery as well as cosmetic surgery, so that other consumers may read accurate results and final outcomes of these procedures. If you truly had a negative outcome, I am very glad that you found a surgeon that was able to correct your original result, but by the same token, please make sure to separate fact, from exaggerated fiction.
September 12, 2014
JJ, after glancing at your history of all the posts you put here, they all seem to be of the same theme: Criticizing others for what they have written about their negative experiences. Usually people with subsidiary reasons for doing so do that (company plant, etc.). It's highly clear to me that this woman was butchered by the LSL procedure, just by looking at the pictures where the ear is stretched in the after photo, and the "laugh lines" that appear AFTER surgery where none existed in the before photos. Those are some ODD-looking "laugh lines!" They don't even look like they would follow the curve of a normal SMILE. It appears the surgeon stretched up to the hairline and didn't quite know what to do or which way to stretch the skin around the mouth to achieve a natural lift. I agree with her summation that the face is "unrecognizable" after the surgery. I think she was quite beautiful in the BEFORE pictures, even around the eyes (the part she wanted to enhance), but the after pictures have made the eyes TOTAL different in appearance that it looks nothing like the person at all the way they were before. Since this was NOT a full facelift or a seriously involved surgery, there is simply no excuse for that incompetence. I truly hope obtaining a good personal injury attorney is still on the table, or perhaps the statute of limitations has expired, because I'm pretty sure every penny would be given back, at the very least, because they butchery still exists after the refund. I think LSL would have settled out of court for MORE than the fee paid in this case, and it's too bad that didn't happen.
September 12, 2014
JJ, after glancing at your history of all the posts you put here, they all seem to be of the same theme: Criticizing others for what they have written about their negative experiences. Usually people with subsidiary reasons for doing so do that (company plant, etc.). It's highly clear to me that this woman was butchered by the LSL procedure, just by looking at the pictures where the ear is stretched in the after photo, and the "laugh lines" that appear AFTER surgery where none existed in the before photos. Those are some ODD-looking "laugh lines!" They don't even look like they would follow the curve of a normal SMILE. It appears the surgeon stretched up to the hairline and didn't quite know what to do or which way to stretch the skin around the mouth to achieve a natural lift. I agree with her summation that the face is "unrecognizable" after the surgery. I think she was quite beautiful in the BEFORE pictures, even around the eyes (the part she wanted to enhance), but the after pictures have made the eyes TOTAL different in appearance that it looks nothing like the person at all the way they were before. Since this was NOT a full facelift or a seriously involved surgery, there is simply no excuse for that incompetence. I truly hope obtaining a good personal injury attorney is still on the table, or perhaps the statute of limitations has expired, because I'm pretty sure every penny would be given back, at the very least, because they butchery still exists after the refund. I think LSL would have settled out of court for MORE than the fee paid in this case, and it's too bad that didn't happen.
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September 12, 2014
Your uncalled for "two cents" was an exercise in futility. You see, I wasn't calling upon or summoning others opinions for my own comment on this social media platform, and if I was seeking advice from any one person, you would know it because I would call upon you which I did not. You however seem to think you know a lot about me in regards to your accusations, ill advised as they may have been. I simply reply to these posts as I see fit, as they come through my email. You however we're not somebody on my radar to speak to in anyway shape or form, so your commentary is not wanted nor needed. As a surgical tech, licensed vocational nurse, double certified laser technician, and medically-licensed aesthetician, working with two very prominent and well-known plastic surgeons in Beverly Hills, I see patients blaming surgeons all the time for their (the patients) negligence and mistakes that they make post-op. In Lifestyle Lift's case, I see far too many people blaming lifestyle lift as a corporation and company, and not enough blame being put on the actual surgeons. There is no such thing as a "lifestyle lift", it's simply a coined phrase by the company as a marketing technique for a lower facelift. Mind you, any corporation that hires an employee to carry out certain tasks and demands should strive to supersede the clients expectations, however the company and/or corporation cannot be solely blamed for an employees mistake/s, And I think that is the mistake that many of these consumers are making, in regards to placing blame on the company and not the actual surgeon. If you try to take down A company such as lifestyle lift in the form of seeking legal action, and you think that's a plausible solution- you'd be sadly mistaken. There's a reason medical corporations have arbitration agreements, consent forms for elective procedures and some of the largest and most sought after legal divisions in the market. In conclusion this patient's synopsis of her experience at lifestyle lift is saddening to say the least, if in fact it's true. The second point I was making, was that the patients "revision" that seemingly magically dissipated all of her physically acclaimed problems with her lower facelift via lifestyle lift, is far-fetched to say the least. For someone to make accusations that a facelift caused appendages to physically grow is ridiculous, and are posed without any merit. If you insist on responding, please educate yourself before you project your feeble attempts at trying to exercise "knowledge" of: statute of limitations, legal matters, as well as surgical procedures. Thank you, -J
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September 26, 2014
JJ, I do not have to exaggerate about a horrible experience!!! If you bother to read other posts, they seem very similar. The procedure (surgery) either works or it doesn't. For me, it was the most horrible experience that I have ever been through. My intent is the same as ever, warn others! If you could see the scars that remain behind my ears and did not know what happened to me, you would think that I had some type of horrible surgery. My revision surgeon could not even figure out what had been done to me. He told me up front that he could not fix everything, but he could make it better. I cannot imagine having to wear that face that LSL left me with. There is no recourse with these people. The only thing that I am saying is to be sure to know what you are getting into. Research the facility, most of the doctors who work there are moonlighting. A huge percentage does this part-time. Why in the world would anyone want to go into a facility that is not JACHO certified? Have you had this done? Why are you so spiteful? These people are target marketing to a specific age group of women on late night TV! The state of Florida has slapped thier hands for "misleading ads" and Cumo in NYC fined them big time for cyber posting. Women have died for goodness sake. This is a warning for anyone concerning facial rejuvenation and evidently you never viewed LSL's old ads. This is my story and I am glad that I posted it. Sorry you don't seem to believe it, why in the world would I waste my time and effort trying to warn others? You think this is some kind of game? Best to you, Chrystal Eckes
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September 26, 2014
RSDeedee, thanks for trying to defend me, but I think that my pictures say enough. JJ makes me wonder why in the world she is working for "prominent and well-known plastic surgeons in BH's" and defending LSL. Fact is fact and you can tell by my pictures that I was butchered. I do know that others have suffered worse than me and at least I had the money to pay for revisions. And believe me it was worth every cent. I can only pray for JJ that she will mature and loose her callous heart for her patients sake. I certainly would not want a callous, opinionated, closed minded nurse, surgical tech, laser tech, etc. working with me or on me. And why in the world is she so worried about LSL's reputation anyway? Strange. Best to you, Chrystal Eckes
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September 26, 2014
And JJ, read it again... I said that after 3 days after the revision, I could definitely tell a difference in the way that I felt. I certainly looked no better! The tugging and pulling sensation on my ears was gone! The surgeon was a gifted professional! His entire office was caring, I was truly amazed how different the entire procedure was. If you care to, you can IM me and I would be happy to let you have a close up look at my scars that I still wear everyday thanks to LSL. Best, Chrystal
September 26, 2014
Chrystal, I'm sure LL puts people on here to dispute and refute testimony of those of us whose experience with LL was a nightmare. I've even seen surgeons post comments in LL's favor. Otherwise why would a "satisfied" customer bother to be on this blog site at all?
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September 26, 2014
LSL gave me info on this site to post about my experience. I was never told what to say. Satisfied customers come on here to encourage people who have had the same procedures & may be scared before having it, or are wondering if their healing process is normal.
January 8, 2015
Seems like the Dr himself. Trying to put the blame somewhere else. A good board certified surgeon would right the wrong without any kind of excuses. Thank God I have The Best. Amen. Gumboangie
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July 22, 2015
It's sad to see ANYONE post negative comments in this site!!! Some of these men and women have experienced HORRIBLE pain and disfigurement. May God bless everyone just wanting to look better for their own reason. I myself had had some bad experiences and if I was currently out thousands of dollars and left worse off I would be very hurt from "certain " posts by people that are ignorant and have no compassion. Each person heals and recovers differently and has different effects to procedures. Sorry we are not all perfect and can't get the results we want and deserved but NO ONE should ever discredit what people go through. Please keep the negative comments for the doctors who don't do their job correctly and use this site correctly to encourage and love those who are in pain mentally and physically. Are we not all here for education and to support one another? I am sorry for anyone who is still suffering from botched surgery and hope you can find a great surgeon to help you fix what has gone wrong.
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September 26, 2014
JJ has pointed out a statement in my review which I should change. I stated after 3 days of my revision surgery that I could tell and see a difference. I should have went into this statement further; what I meant and what I said are two different things. I should have wrote that 3 days after the surgery, I could definitely see and feel a difference. I no longer felt the pulling sensation behind my ears and the pain was gone. My eyes were much better even with the swelling, I could see symmetry. I still had 3 weeks of healing to go through. No surgery is without pain. At the time, LSL advertising campaign made it seem like you go in, go home and go to dinner. I personally know of no one who has been able to do this. My ears were pulled longer due to the kind of surgery that LSL performs. I am not the only person to complain of this. Some women even have ears that are misplaced. I apologize if anyone has the impression that I did not go through a healing period. I did, although it did not last anywhere as long as the LSL surgery. I did not have the daily swelling as with LSL and the difference between the two facilities was like night and day. I am so happy and thankful that Dr. Zwiren took the time and had the skill required to make me look so much better after the LSL botch job. Best, Chrystal
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March 5, 2015
THE BEST DAY OF THE YEAR! Just reported by Wall Street Journal and Tampa Bay Times and slew of other news outlets... Lifestyle Lift is filing for Bankruptcy! Couldn't happen to a nicer group of people! This is a quote from Tampa Bay News: In a letter to employees sent Sunday, company founder Dr. David Kent stated the company "has made the decision to temporarily cease operations until further notice." The letter tells employees not to report to work "until further notice unless otherwise instructed." News of Lifestyle Lift's difficulties was first reported in the Wall Street Journal. After everything that LSL has done to women, I hope that they are never able to open their doors again. Seems like a doctor down in Tampa filing a lawsuit against LSL and their claims of a "new and innovative procedure"! Her proposed class-action lawsuit alleged that Lifestyle claims of a relatively low complication rate and faster healing time were misleading. Boy, she wasn't kidding about that. So, to all the ladies who had this done and suffered, rest as ease for now. LSL can't hurt anyone right now. Let us pray that Kent never figures out how to open again. From hair plugs to a one face fits all, I still don't get it!!! Best to all, Chrystal Eckes!
UPDATED FROM Chrystal Eckes
7 years post

BEST DAY EVER....

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Chrystal Eckes
Just reported by Wall Street Journal and Tampa Bay Times, Allure and slew of other news outlets... Lifestyle Lift is filing for Bankruptcy! Couldn't happen to a nicer group of people! This is a quote from Tampa Bay News: In a letter to employees sent Sunday, company founder Dr. David Kent stated the company "has made the decision to temporarily cease operations until further notice." The letter tells employees not to report to work "until further notice unless otherwise instructed." News of Lifestyle Lift's difficulties was first reported in the Wall Street Journal. After everything that LSL has done to women, I hope that they are never able to open their doors again. Seems like a doctor down in Tampa filing a lawsuit against LSL and their claims of a "new and innovative procedure"! Her proposed class-action lawsuit alleged that Lifestyle claims of a relatively low complication rate and faster healing time were misleading. Boy, she wasn't kidding about that. So, to all the ladies who had this done and suffered, rest as ease for now. LSL can't hurt anyone right now. Let us pray that Kent never figures out how to open again. From hair plugs to a one face fits all, I still don't get it!!! Best to all, Chrystal Eckes!

Replies (9)

March 27, 2015
I had the full lifestyle lift & it was horrible! They redid it & it was still terrible. They over medicated me & I don't remember anything for two days. Is there a class action suit going on? I had mine done in St. Louis, Mo. W. Kayee Thompson
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May 23, 2015
No class action as far as I know. You might have some luck in small claims court. But if you read the mice type on your contract, it states that not all patients are happy with the results and that they are basically not responsible. Sorry. My suggestion would be to find a doctor that can do revision surgery. That is what I had to do. Sad but true. LSL has filed for bankruptcy now and it looks like they will no longer be operating on anyone. Maybe try going back to the doctor who did the surgery and appealing to him/her. Best of luck! Chrystal
April 11, 2015
Hi, I had a question. How are you getting your money back.my name is Debby they took over 4,000 from me. I want to get my money back and don't know how to do it. Any suggestions
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May 23, 2015
I personally did not get my money back, I had to pay for my surgery myself.
May 8, 2015
I don't know if patients ever get compensated for terrible service but you might try to contact the doctor filing the lawsuit & perhaps be counted in a class action lawsuit. I see this happened long ago, but the court is very slow....
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May 23, 2015
And to add insult to injury: after trying to reopen by getting new investor, NOT GOING TO HAPPEN! This is even better news. I hope they keep the doors closed so they can no longer harm people. If all the people would post reviews that are unhappy, the results would be much lower than a 76% APPROVAL rating. I believe this number is skewed by asking patients to post happy review without having the final results ever reported. If they ever do manage to reopen the doors, I hope they are held to a higher standard of ethics. Remember people, do your homework. For the price that LSL charges, you can go to a private practice doctor and actually speak to him/her before the day of the surgery. LSL is not a procedure, it is plastic surgery and your will be cut. Be sure to check the sterile operating rooms and make sure that they are JACHO certified. Best, Chrystal.
August 5, 2015
@Chrystal It's been a while since we spoke. I hope things are well with you. I'm still reeling from botched surgery by Dr. Kim.
November 6, 2016
I think it is unconscionable that they are allowed to declare bankruptcy to avoid paying out in any lawsuits, either class action or individual.
Dr. Kent has destroyed so many lives/faces and taken so much money, he is no better than Bernie Madoff.
Most of the good doctors that worked for LSL left within their first year or two of working for LSL, or as soon as their contracts expired.
My LSL doctor in Reston Va seemed to fill his private practice in Maryland, with his LSL patients that he butchered in the LSL Reston, VA office. How clever/despicable of him.
If you read his reviews you will see he often offered to 'fix' or 'correct' things from the LSL procedures at his private practice in Maryland, but always at a price - even though he was the doctor that caused the problems/mistakes in the first place. His corrections often cost almost as much, or more than the original LSL cost.
All the LSL doctors were protected from malpractice by operating under the LSL corporate shield.
Did anyone ever get a class action against them? Is that why they finally declared bankruptcy to avoid a lawsuit?