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POSTED UNDER Smart Lipo Reviews

25 YO Mother Needing Lipo After Multiple Pregnancies. Alexandria, VA

UPDATED FROM mrs.ortegadoll
3 months post

Just a JUICY update!!!

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mrs.ortegadoll
$3,500
So I don't feel safe posting here anymore because I am being watched and harassed every time I post something but I'm not going to give a fictional account of my experience because my RS sisters deserve to know what's really happening. I am now being threatened to be sued for harassment and defaming a doctor and business but to me it looks like they are harassing me, they created an RS account just to respond to my review, then opened up the line of communication by emailing me but you be the judge....

Hey guys, so after posting my last review I apparently ruffled a few feathers. I started receiving comments from one the staff members from the office I had my smart-lipo procedure as well as emails a week later. I am now being threatened to be sued because apparently I am defaming the doctor and his company which i do not see that anywhere on my review. Please let me know if you see something directly derogatory or defaming about the doctor and his business!!!! I have read and re-read my review and I think even in the comments I am constantly saying he is a nice doctor HOWEVER he did not deliver the results I was looking for. I talked about him not being a PS which is public information. I also talked about the false advertisement which is what she seems to be most upset about. The young lady who advertises for him posted another advertisement about butt lifts and fat transfers, and I questioned the staff about it because as I said before he isn't a PS and if he is doing these procedures it's illegal and I would contact the proper authorities.

But anyway, this is my real life experience: I am saddened by the financial lose I have taken as a result of this, I am upset and even more self-conscious about my abdomen because of the keloids, the indents in each hole he poked in my stomach (which was 7 by the way) and black marks I have now developed but lesson learned. I have to put my big girl draws on and move on, God will handle everything I need him too. He has never forsaken and I trust that he won't now. I am just thankful to be alive because I have read some horror reviews about botched surgeries and articles about fatalities. I'm going to share with you guys the new advertisements and emails that have now turned into threats about prosecution. Please tell me what you think!!!

mrs.ortegadoll's provider

Roy Heron, MD

Roy Heron, MD

Physician

mrs.ortegadoll

mrs.ortegadoll rating for Dr. Heron:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (5)

March 28, 2016
This is crazy!!! Girl, you do what is truth and honest!! Look at me?! My 12k I just wasted!!
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March 28, 2016
It's beyond crazy. The craziest part is that you'd really say you'll sue me based off of my experience, the agreed upon expectations that weren't delivered and the fact that I'm stating factual information. Honey, I'm praying some good comes out of this for the both of us.
March 30, 2016
Omg, we had met at the group consultation at the above mentioned office. So sorry you didn't get the results you were expecting. I was still on the cuff on getting this procedure but after your experience, I'm definitely not. I wish you beautiful results and a speedy recovery on your next surgery. Can't wait to see your pics and read your posts.
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March 30, 2016
Hey honey. Yeah I'm sad that it didn't work out the way I envisioned but everything happens for a reason. I was in all as you know since I had that group consultation at their office but it went all downhill from there. I will definitely keep updating about my upcoming procedure.
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May 6, 2016
Wow. They deleted the screenshots of the emails.
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May 6, 2016
OMG!! I sincerely hate you experienced that, I commend you on putting your experience out there for the rest of us who desire the same procedures with high expectations to see the possibilities of us not getting our desired outcome.Thanks for informing the RS world
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May 6, 2016
No problem. I'm a little disappointed the screenshots were removed especially because it showed the lack of professionalism but hey it is what it is. Just happy this is behind me now!
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May 6, 2016
Yessss... looking towards the future
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May 29, 2016
This was such a sincere review, I wish they wouldn't have deleted the screenshots because it is a true testament to the doctors professional as well as aftercare for his patient. My wish for you moving forward is that you heal both inside and out; don't let the actions of this doctor hinder you from getting your body to where it needs to be. Have you seen a dermatologist reading treatment for your tummy?
July 5, 2016
I wish I had seen this review.. I total agree with every word you have written. I feel like nothing was done but I was rob of 5K to still weight the same as I did before surgery smh... I want some legal action . He is very misleading and rushed.
UPDATED FROM mrs.ortegadoll
3 months post

Update on Smart-Lipo

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mrs.ortegadoll
Since the last time I checked in I have been searching around and researching other doctors. Knowing what I know now I should have went to a Certified Plastic Surgeon and got multiple opinions before committing to a procedure/doctor. I went to Chevy Chase Plastic Surgery Center and had a consultation with Dr. Samir Rao and his recommendation was that I get a TT with lipo in some areas. He suggested a TT because of the stretch marks on my abdomen as well as the possibility of sagging skin. I'm not so worried about sagging skin since I am young and I have great skin elasticity nor do the stretch marks bother me (I'm a proud momma). My overall goal is to look better in my clothing. After 3 pregnancies, one of which was multiples, I just do not like to be constantly asked when are you due or what are you having??? Ughhhh. That [RS bleep] is so inconsiderate and people don't know what a person has been through before just shouting comments like that. But back to my consultation. Dr. Rao did say that there is a great chance that traditional lipo could yield my desired results. However, he was not willing to operate on me until June. So in the mean time I started browsing. I now will be seeing Dr. Ortega in Miami, Fl which is easily $3,000 cheaper than having the procedure done in my home city of Washington, DC. I am scheduled for May 24 and you can follow my story at:

https://www.realself.com/review/miami-fl-brazilian-butt-lift-unhappy-momma-previous-lipo-procedure

The best advice I can offer is shop around, shop around, shop around and CHECK CREDENTIALS. There are so many misleading advertisements and I'm sad to say I fell victim and gave someone $3500 for nothing. I have nothing against Dr. Heron, however, I feel that the young lady that represents his company misrepresented what he could do and he wasn't honest with me about what he could do for me. Not to mention he left my stomach with hideous black scars that have began to form keloids after I told him prior to surgery that my skin is prone to keloid and may needed to be treated to prevent this.

Replies (5)

March 16, 2016
Trust me, I know how you feel. I wasted 12k!!!! I don't see any difference on me. I am so mad and frustrated! Yes, I should've done more Homework and research. I Could've done fat transfer in my butt, but the surgeon she don't do fat transfer. Suck me!!
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March 16, 2016
Wow your story seems identical to mine. Has she called you and offered to revise? She definitely was overpriced. Sorry you experienced that. I'm boiling about $3500 so I can only imagine what you may feel. Do you have any plans to have another procedure?
March 16, 2016
[RS bleep], 12k just for lost couple inches and few pounds... So NOT Worth it!!!!!! Iam mad at myself. So the doc say after 5months then she will discuss it. Should've could've I learned my lesson!!!!!! ;(
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March 16, 2016
Same here. $3500 for a inch or two. That's crazy as hell when I could get 12 areas of lipo for $3500 in Miami by a board certified plastic surgeon.
March 16, 2016
Mine is not a dramatic change. I feel the same and look the same. 12k I can get a Brazilian butt and a breast implant. Ahhhhh welcome to the club!! Ur 3500 is nothing, I'm over here crying!! Lol
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March 16, 2016
I'm crying to honey and I feel for you. I am approaching my 6 months but I already scheduled another appointment and God willing I got it right this time. Please keep me updated about what happens with you. I'll be following you.
March 16, 2016
Sure we'll!!!!!
March 16, 2016
Wow... He did my surgery and I was not please I still got Rolls on my Back.. yes I agree with everything you said about that practice. I am so unhappy with his work. 5k smh
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March 16, 2016
I really wish we had options for partial refunds or to file a complaint. His ass should not be able to continue doing this pointless ass surgeries on people. I financed $2500 through Care Credit and I don't want to pay that [RS bleep] but it'll only [RS bleep] my credit up. I been wanting to call them but I know they can't do anything. How did you hear about him?
April 8, 2016
one of my friends said her friend went and he did a good job. I wish I had did more research smh
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April 8, 2016
Same here. I went based off of a referral but you learn from your mistakes. You know what to do and what not to do next time as I do too. Good luck with everything!
March 16, 2016
please keep me posted I might have to take that trip... did u have to go for consult.
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March 16, 2016
I did it online. They is a questionnaire and a section where you submit specific pictures and angles of your body.
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March 22, 2016
What date are you having your procedure lady?
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March 22, 2016
I'll be in Miami the 23rd with sx on May 24th.
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March 22, 2016
Okay lady, I will be arriving there on the 26 of May and sx on 27th. I pray all goes well and you get the results you truly want. I read your story and it sadness me because no one dont have time for that. I wish you the best and I will continue to follow ur journey.
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March 22, 2016
Thank you honey. Same here. I'll be praying for you and following you as well. I hope I have it right this time or I'll probably have a mental break down. Lol.
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March 22, 2016
Im sooo nervous because this will be my first major surgery . I want to make sure I have everything in place so I can be a little prepared. I will accept any suggestions if you have any of course. Do you think I need the ab board or foam board?
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March 22, 2016
I would recommend both. I didn't use one the first time around and within a few days my stomach started to settle back in place where it was before. So this time I will be using both for extra compression. I would also suggest seeing your PCP before going to get pain medication. From what I know the meds they give you are no good and a lot of women are suffering after the fact.
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March 23, 2016
Thanks lady the Lord is your Shepherd and that's all you need.
UPDATED FROM mrs.ortegadoll
2 months post

Tummy Hardness

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mrs.ortegadoll
So I now am experiencing constant hardness in three areas that have not resolved with compression or massaging. I have still not been seen by my doctor for my follow up post op appointment but I will be calling today to demand to be seen. I have been doing some research and it appears it can be a tissue build up which is common after smart lipo or seromas which is also common after any liposuction or TT procedure. I will let you guys know the outcome soon.

Replies (5)

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March 13, 2016
Did you get seen?
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March 13, 2016
No. I was seen by another Plastic Surgeon and am having a second procedure done in May.
March 14, 2016
I live in the area and im thinking on getting smartlipo. Can you fill me in on if Roy was a good Dr. or do you think you can refer me to someone else.
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March 15, 2016
Comment is above. Sorry. Thought I replied.
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March 14, 2016
He was a great doctor with a great personality but unfortunately he wasn't the doctor for me and my desired results. I still have a big belly. It's some what smaller than before but I still have a bulge. I wouldn't pay $3500 for a big bulge. I had a second opinion done by Samir Rao at Chevy chase Plastic Surgery Center and he told me his honest opinion. I feel his recommendations were better for my desired look. I am now traveling to Miami in May for my second and hopefully final procedure. Good luck hun.
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March 15, 2016
So sorry to hear you were not pleased w your first surgery. Where did you get your surgery done the first time if you don't mind me asking. I'm scheduled for April 16th. I wish you all the best. Keep us posted on your revision. Best of luck
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March 15, 2016
I got my procedure done at Heron Med Spa in Alexandria, VA. I have started a new review for my upcoming procedure. I am scheduled for May 24 to have Lipo of 12 areas and BBL. Had I known all that I know now I would have checked credentials and certifications but you live and learn. Good luck for your procedure. I'll follow you.
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March 15, 2016
Thanks! And good luck I will follow also
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March 15, 2016
Thanks honey!!!
March 16, 2016
Scar tissue is decreased when massaged for two weeks or more. This treatment should be performed twice a day until the skin is soft. Due to the trauma from laser, this is not unusual; follow-up visits should be used and advice sought as scar tissue can cause irregularities in the skin contouring.
September 7, 2016
Hi did you get the massages after the procedure? I have a consult with this Dr next week.
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September 7, 2016
The staff had suggested I order a handheld massaging device and use daily. Which I did.
September 7, 2016
ok thanks for responding
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September 7, 2016
No problem honey!
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September 8, 2016
Don't go to them. It's worth it to go to a plastic surgeon. I made this mistake. Look at my review.
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September 8, 2016
My exact sentiments! But that's what this platform is for. What people choose to do with the information is their own. These people sued me because of this review and being awarded my money back from the financing company after I filed multiple complaints. They started out nice and went straight to the Evil Twins on my ass once I confessed I wasn't happy just like you stated in your review. Happy you found another certified doctor and you are now satisfied.