Virtual consultation review: Terrible Customer Service

Terrible customer service. I’ve contacted the office and received an initial response; however, every attempt after has failed. No one returns my calls, texts, or emails. They offer the ability to schedule a virtual consultation, so I did….all through their website. At the consultation time, the doctor did not accept the call through WhatsApp and responded with a text that he was busy. No further follow up after that and no apology for not taking the consult that was scheduled through their website. If this is the way all potential clients are treated, it’s a wonder they are still in business.